Rivo: Loyalty Program, Rewards
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Mica was awesome! Answered all my questions, handled my requests and even offered suggestions I didn't know were available.
So glad our support team was awesome and went above and beyond for you! We're here to ensure you get the best experience. Thanks for sharing! 😊 - Kevin & Rivo Team
Mica is number 1 in customer support 10/10
Thrilled to hear we've delivered top-notch customer support! Thanks for the high praise. We're proud to have her on the team! 😊 - Kevin & Rivo Team
Everything is set up really well and the customer service is awesome !
So happy to hear everything's set up well and you're loving our customer service! We're here to make your experience awesome. Thanks for the feedback! 😊 - Kevin & Rivo Team
Always great customer service. Jel was awesome!
Awesome! So glad to hear you always experience great customer service with us! Thanks for the shoutout! 😊 - Kevin & Rivo Team
excellent app I liked it and easy to use. Compared with other apps, the free plan has a lot as start-ups can get benefits from it and add value to your business
Thrilled you find the app excellent and user-friendly! Great to hear our free plan adds value to your business, especially for start-ups. Thanks for the positive feedback! 😊 - Kevin & Rivo Team
amazing customer service and friendly team! would recommend! they made the process super easy for me
So happy to hear you had an amazing experience with our friendly team! Thanks for recommending us. We're glad we could make things super easy for you! 😊 - Kevin & Rivo Team
Arianne was so super helpful and kind, she got back to me so quick and made sure all my questions were answered I am so glad I have this app on my shop page. such great customer service! thank you Arianne
Thrilled we could help so quickly and kindly! Thanks for sharing your experience. We're so happy you're enjoying the app and our service. Here for you anytime! 😊 - Kevin & Rivo Team
Arianne was so helpful today, I am not the most computer literate. she was so patient with me. I am so excited to see how this app is going to help my small business grow. All of the things i set up are working really well so far. Thank you again
So glad we could help and that everything is working well for you! Your excitement is contagious. Thanks for the lovely feedback, and here's to your small business's growth! 🌟 - Kevin & Rivo Team
Arianne was so kind and replied really fast, when I had some questions about setting up the app to work for my brand! Seems like a really great and easy app!
So glad you found the app easy to use and our support helpful and quick! Thanks for the kind words. We're here to make sure everything works perfectly for your brand! 😊 - Kevin & Rivo Team
Functionality I couldn't find with other loyalty and referral apps, and the care and engineers are amazing on supporting implementations and feature requests
Delighted our unique functionality and supportive team stood out! Your feedback on our care and engineers is truly appreciated. Thanks for choosing us! 😊 - Kevin & Rivo Team
I used the chat for help. Arianne was very helpful and informative!
Happy to hear our chat support was helpful and informative! Thanks for the feedback. If you have any more questions, we're here to assist you! - Kevin & Rivo Team
Customer service is exceptional. Attentive, definitely not bots, and great to interact with. This app keeps expanding its functionality and in the long run that's saving me $ by not needing more apps. Can't recommend Rivo enough!
Thrilled to hear our service and app are hitting the mark for you! Your feedback means the world to us. Thanks for the strong recommendation. Rivo is here for your success! 💪🌟 - Kevin & Rivo Team
The app integrates seamlessly into our systems and has helped us to simplify our rewards communications across all platforms. The only thing I wish it could do better is deleting expired rewards that customers have been given/claimed and not used from their front facing profile. They often miss the expiry date and call us claiming their coupon that expired last year is not working. Support is always quick to respond and answer any questions we have when we have them. I can not recommend this app enough.
Thanks for the positive review and valuable feedback! We're on it to make the rewards experience even smoother. Thrilled to support you and appreciate the recommendation! 🌟 - Kevin & Rivo Team
Great customer service. Mica answered all my questions efficiently. I got extra tips on how to manage my account.
Thrilled to provide great service and helpful tips for managing your account! 😊 Thanks for the positive feedback. We're always here to answer your questions! - Kevin & Rivo Team
super easy to talk to..understood requirements promptly and took necessary actions successfully in no time..very efficient service..thanks
Great to hear our service was a breeze and met your needs swiftly! Thanks for the shout-out! We're here to help anytime. - Kevin & Rivo Team
I was having a slight problem as I was completing an upgrading on-boarding process. Paul came to my rescue. Very efficient, very quick and excellent service!!
We're happy that we could efficiently and quickly assist you during the upgrade process! Thanks for the excellent feedback. - Kevin & Rivo Team
Thanks for your help Arianne she responded quickly and helpfully to my request.
We're glad that you received quick and helpful assistance! Thank you for sharing your experience. - Kevin & Rivo Team
Not often I take my time to do a review. However the service level of the people behind this app was just phenomenal. Wonderful service all the way and the app seems to work flawlessly.
Thank you so much for taking the time to leave this review! We're thrilled about your phenomenal experience with our service and app. Your feedback is greatly appreciated! - Kevin & Rivo Team
I had a person called Dan, helping me with the issue I had. It was super pleasant to talk with him and my issue was solved very fast! Very satisfied with the quick response from their team. Keep it up guys, it's amazing! Update: Had a new question and very quick respond from Paul. He provided great service! Well done guys.
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