Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#988
All reviews
Review RSS Feed
Dec. 31, 2023
I use both Rivo Loyalty and Reviews and my experience so far has been very good. Seems like a mature app, not technical issues, and when I've needed help their techs (looking at you Paul) have been prompt and efficient. Would definitely recommend.
Thank you so much for sharing your experience! Happy to hear you're enjoying both our apps and our support team was able to help! We appreciate the recommendation! - Lea and Rivo Team
Dec. 25, 2023
It's very simple to use and very efficient.
Thanks for your feedback! We're thrilled you find our app simple and efficient. Your feedback means a lot to us. - Lea & Rivo Team
Dec. 22, 2023
Happy with the app so far. Arianne was amazing, right from the beginning I was offered support and very thankful I can speak with someone in real time. Looking forward to launching this and seeing what my customers think
Thrilled you're enjoying the app and our support! Can't wait to hear how your customers like it too. Thanks for sharing your experience! - Lea & Rivo Team
Dec. 20, 2023
arinna was very helpful and showed me the ways of this rewards program
Thanks for sharing your experience! We're thrilled to hear our support team was helpful and made the app easy for you. Appreciate your kind words! - Lea & Rivo Team
Dec. 12, 2023
Jel was great! Service was smooth quick and to the point!
Awesome to hear you enjoyed our support service! Your feedback means a lot. Were here to help anytime! - Lea & Rivo Team
Dec. 10, 2023
Abbie was amazing at communicating. She was also very helpful giving pointers to help better improve my store!
We're so glad our team could assist you and provide valuable tips for your store! Thanks for the feedback! - Lea & Rivo Team
Dec. 7, 2023
Amazing customer service by the team, respond in minutes any time of the day & great usability of the platform. Definitely recommend
Thank you so much for your kind words! We're thrilled you love our support and app. Your recommendation means a lot to us! - Lea & Rivo Team
Dec. 5, 2023
Customer service is fantastic and very helpful! Jel answered a number of my questions and gave me a suggestion on my site. Thank you!
So glad our team could assist you! Thanks for your kind words, and we're always here to help! - Lea & Rivo Team
Nov. 29, 2023
Very helpful in getting setup. Very fast and responsive!
Thanks for your kind words! Thrilled to hear you had a smooth setup. We're here anytime you need help! - Lea & Rivo Team
April 5, 2025
Bryan was very helpful in resolving my display and design issues on our newly designed site.
Thanks for sharing your experience! We're always here to offer tips and quick help for your store. - Lea & Rivo Team
Nov. 23, 2023
Very easy to use and to make changes to points. Great features and excellent customer service.
Thanks a ton for your kind words! Delighted to hear you're enjoying our features and support. We appreciate the feedback! - Lea & Rivo Team
Nov. 22, 2023
Quick help and responsive team. App functions as well.
So glad to hear you find our app and team helpful! Thanks for your kind words. We're always here for you! - Lea & Rivo Team
Nov. 19, 2023
The functionality is very comprehensive and the pricing is reasonable. Most notably, their customer service team is fantastic, providing solutions to my myriad of questions and responding quickly, very patiently, with issues resolved one by one! Simply the best customer service team I know! Must kudos 3000 times!
Thanks for your awesome feedback! We're thrilled our support team could help you out. Your kind words mean the world to us! - Lea & Rivo Team
Nov. 18, 2023
Awesome Help!
So glad to hear we could help! If you have any more questions or need further assistance, just let us know. Thanks for the review! - Lea & Rivo Team
Nov. 17, 2023
Customer support is A++ and love the functionality and ease of using this app.
Thank you for your kind words! We're thrilled to hear you're enjoying our app and finding our support helpful. Your feedback means a lot! - Lea & Rivo Team
Nov. 14, 2023
Abbie is awesome thank you for your help and this app, my customers are happy to use the rewards al the time
So glad to hear your customers love the rewards! Thank you so much for sharing your experience with the app. - Lea & Rivo Team
Dec. 3, 2024
Bryan was very helpful and patient with me - I had a lot of questions. :-)
Thanks so much! We're thrilled to hear our app and support hit the mark for your business. Enjoy the free features! - Lea & Rivo Team
Nov. 6, 2023
Moved from Stamped Loyalty and really enjoying the customer service and customization and a lesser price. I highly recommend.
So glad you're enjoying our services and finding great value in our app! Thanks for your recommendation, means a lot to us! 🙌 - Lea & Rivo Team
Nov. 2, 2023
This app allows an amazing amount of customization, and it's all very intuitive. Ran into a hiccup when we rolled out a new theme but Arianne was so helpful and got it solved in minutes!
Happy to hear our support team was able to assist you promptly! Enjoy your personalized app experience, and thanks for the positive feedback! - Kevin & Rivo Team