All reviews

Rating Breakdown

  • 5
    95% (1,285 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (5 ratings)
  • 1
    2% (24 ratings)

Reviews with Text

  • 96% (1,306)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2025

Bryan was very helpful in resolving my display and design issues on our newly designed site.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're always here to offer tips and quick help for your store. - Lea & Rivo Team

5 / 5 Share

Nov. 23, 2023

Very easy to use and to make changes to points. Great features and excellent customer service.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for your kind words! Delighted to hear you're enjoying our features and support. We appreciate the feedback! - Lea & Rivo Team

5 / 5 Share

Nov. 22, 2023

Quick help and responsive team. App functions as well.

Store

Nemisis

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you find our app and team helpful! Thanks for your kind words. We're always here for you! - Lea & Rivo Team

5 / 5 Share

Nov. 19, 2023

The functionality is very comprehensive and the pricing is reasonable. Most notably, their customer service team is fantastic, providing solutions to my myriad of questions and responding quickly, very patiently, with issues resolved one by one! Simply the best customer service team I know! Must kudos 3000 times!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your awesome feedback! We're thrilled our support team could help you out. Your kind words mean the world to us! - Lea & Rivo Team

5 / 5 Share

Nov. 18, 2023

Awesome Help!

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear we could help! If you have any more questions or need further assistance, just let us know. Thanks for the review! - Lea & Rivo Team

5 / 5 Share

Nov. 14, 2023

Abbie is awesome thank you for your help and this app, my customers are happy to use the rewards al the time

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear your customers love the rewards! Thank you so much for sharing your experience with the app. - Lea & Rivo Team

5 / 5 Share

Dec. 3, 2024

Bryan was very helpful and patient with me - I had a lot of questions. :-)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled to hear our app and support hit the mark for your business. Enjoy the free features! - Lea & Rivo Team

5 / 5 Share

Nov. 6, 2023

Moved from Stamped Loyalty and really enjoying the customer service and customization and a lesser price. I highly recommend.

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

So glad you're enjoying our services and finding great value in our app! Thanks for your recommendation, means a lot to us! ๐Ÿ™Œ - Lea & Rivo Team

5 / 5 Share

Nov. 2, 2023

This app allows an amazing amount of customization, and it's all very intuitive. Ran into a hiccup when we rolled out a new theme but Arianne was so helpful and got it solved in minutes!

Using app

15 days

Total reviews

4

Average rating

4.5

Developer Reply

Happy to hear our support team was able to assist you promptly! Enjoy your personalized app experience, and thanks for the positive feedback! - Kevin & Rivo Team

5 / 5 Share

Oct. 31, 2023

great customer service. Rapid reply and kind person

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the feedback! We're thrilled to hear you had a positive experience with our customer service. Your satisfaction is our priority! ๐Ÿ˜Š๐ŸŒŸ - Kevin & Rivo Team

5 / 5 Share

Oct. 30, 2023

ใƒใ‚คใƒณใƒˆใฎๅฐŽๅ…ฅใฏใŠๅฎขๆง˜ใซใจใฆใ‚‚ๅ–œใฐใ‚Œใพใ™ใ€‚ ็งใฎๅบ—ใงใฏไพฟๅˆฉใซไฝฟใ‚ใ›ใฆ้ ‚ใ„ใฆใ„ใพใ™ใ€‚ ใ‚ใ‹ใ‚‰ใชใ„ไบ‹ใŒใ‚ใ‚Œใฐใƒใƒฃใƒƒใƒˆใง่ฆชๅˆ‡ใซๆ•™ใˆใฆ่ฒฐใˆใพใ™ใ€‚ ใƒใƒฃใƒƒใƒˆใฎๆ‹…ๅฝ“ใซใ‚ˆใฃใฆใฏๆ—ฅๆœฌ่ชžใงใ‚‚ๅฏพๅฟœใ—ใฆใใ‚Œใ‚‹ๆ™‚ใ‚‚ใ‚ใ‚Šใพใ™ใ€‚ ใ‚ทใ‚นใƒ†ใƒ ใ‚‚้‹ๅ–ถใ—ใฆใ„ใ‚‹ไบบใŸใกใ‚‚่‰ฏใ„ใฎใงๅฎ‰ๅฟƒใงใ™ใ€‚

Using app

Over 2 years

Total reviews

3

Average rating

4.3

Developer Reply

ๅผŠ็คพใฎใ‚ตใƒใƒผใƒˆใซๅฏพใ™ใ‚‹ใ”ๆบ€่ถณใจใƒ•ใ‚ฃใƒผใƒ‰ใƒใƒƒใ‚ฏใ‚’ใŠ่žใ‹ใ›ใ„ใŸใ ใใ€ๅคงๅค‰ๅฌ‰ใ—ใๆ€ใ„ใพใ™ใ€‚ ๆ—ฅๆœฌ่ชžใ‚ตใƒใƒผใƒˆใ‚‚ๅฏ่ƒฝใช้™ใ‚Šๅฏพๅฟœใ•ใ›ใฆใ„ใŸใ ใใพใ™ใ€‚ ไปŠๅพŒใจใ‚‚ใ‚ˆใ‚ใ—ใใŠ้ก˜ใ„ใ„ใŸใ—ใพใ™๏ผ ๐ŸŒŸ๐Ÿ™‡โ€โ™‚๏ธ - ใ‚ฑใƒ“ใƒณ๏ผ†ใƒชใƒœใƒใƒผใƒ 

5 / 5 Share

Oct. 30, 2023

The pop-up feature is very practical and easy to use. Arianne helped me and the problem was solved promptly. Recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're glad we could assist and that you enjoy the pop-up feature. Your recommendation is much appreciated! ๐ŸŒŸ๐Ÿ™Œ - Kevin & Rivo Team

5 / 5 Share

Oct. 29, 2023

Excellent service. Arianne helped me with my request and even added some other free benefits that I didn't even ask for. Top shelf!

Using app

Over 2 years

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for your kind words! We aim to provide top-notch service and value to our customers. If you have any more requests or questions in the future, feel free to reach out! - Kevin & Rivo Team

5 / 5 Share

Oct. 26, 2023

Pete is ALWAYS phenomenal. I love all the Rivo products and honestly the best customer support. They give solutions to things you don't even think about!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're thrilled to have exceeded your expectations. We're always here to provide solutions and support whenever you need them. - Kevin & Rivo Team

5 / 5 Share

Oct. 25, 2023

Abbie was super helpful at getting me setup and pointed in the right direction! A+ support!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to have provided you with excellent support. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! - Kevin & Rivo Team

5 / 5 Share

Oct. 23, 2023

Lovely customer service and a great app!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you're enjoying the app and our service. Your support means a lot! - Lea & Rivo Team

5 / 5 Share

Oct. 22, 2023

Very helpful and quick support

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're always here to help out. Your feedback brightens our day! - Lea & Rivo Team

5 / 5 Share

Oct. 19, 2023

So helpful in trying to build the app and embed email discounts!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear you found our app's features helpful! Don't hesitate to reach out if you need more help! - Lea & Rivo Team

5 / 5 Share

Nov. 14, 2023

Pete is awesome part of the team at Rivo. He helped me with app setup and all within 24h Now it is time to test the app which is working well so far! Excited to see see my sales and return customer boost!

Using app

6 months

Total reviews

18

Average rating

4.6

Developer Reply

So glad you're enjoying our app! We're thrilled we could help. Looking forward to seeing your sales soar! - Lea & Rivo Team

5 / 5 Share

Oct. 8, 2023

They were very helpful

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear you found our team helpful! We appreciate your feedback! - Lea & Rivo Team