Rivo: Loyalty Program, Rewards
All reviews
Abbie was really helpful right from the start, great service. Thank you. I have only just installed the app and Abbie was there with support.
Thank you so much for taking the time to share your feedback! We truly appreciate your trust in us and are grateful for your support. 💙 Thank you for choosing Rivo. - Lea & Rivo Team
So far so good and easy to set up! Need to see how it actually functions once customers start using it. Service is great!
Thanks for taking the time to leave a review! 🎉 So glad our team could help you out right away and give you tips for your store. If you need any assistance along the way, our team is here to help. 👍🏼 - Lea & Rivo Team
Abbie was really helpful and went beyond what I asked for and proactively made helpful suggestions for my website.
Your kind words mean the world to us. Our team loves going the extra mile to make sure our customers are satisfied. We're thrilled you found our suggestions helpful for your website. Let us know if you need anything else! 👍 - Lea & Rivo Team
The customer rep helped me more than I had asked for. They even provided suggestions and went out of their way helping me. I am very happy with the chat service. Thank you!
So happy to hear that our support team exceeded your expectations! 🎉 We always strive to go the extra mile and provide helpful suggestions! Thank you for your kind words, they mean a lot! 🙏 - Lea & Rivo Team
AMAZING support from the Rivo team. I am a bit of a slow learner when it comes to technology and the Rivo team were ever so patient with me helping me get set up. They also double checked my set up to make sure i had done it right and made suggestions for best practice using the app. Would highly recommend to anyone.
So glad to hear you had a great experience! Our team is always ready to lend a helping hand. Thank you so much for recommending Rivo! Have a wonderful day! 🙌 - Lea & Rivo Team
Jel not only helped me bring the App to the next level. In Addition she helped me bring my entire store to a better level. And this for free. I am very happy. The App works great. You made my day!
It's our pleasure to help! 🙌 So glad the app is working great for you. Thanks a ton for your awesome review. It means the world to us. - Lea & Rivo Team
One of the best support ever! Mica went above and beyond, not only sorted things out for me, but took care of issues i wasn't even aware of ! Cannot thank enough!!
Thank you so much for your feedback! 🙌 It means the world to us. We're always here to go the extra mile for our customers, and it's great to hear that we surpassed your expectations! Thank you for choosing Rivo 💙 - Lea & Rivo Team
Arianne was so fab - resolved our issue INSTANTLY! Really would reccomend Rivo because of the customer service we receive. Super easy to use, great interface, and helpful team for support :) Thanks again
So glad to hear about your experience! 🙌 We're thrilled we could help you out and go the extra mile. Feel free to reach out if you need anything else. Thanks for the kind words! 🙏 - Lea & Rivo Team
Well, first off, the features of this module are well made, work great and the free plan offers more than you need to get your business up to speed. Plus, whenever you need something more, all you need to do is chat with the customer service and they'll happily unlock extra features for you. It's all I need and I'm sure it will help my business grow, which in turn will make me very willing to pay for premium features. That's a job well done, guys, right here!
So happy to hear that you've had a great experience with our app! 🙌 Our team is always ready to assist you and go the extra mile. Thanks for the support! It means the world to us. 💙 - Lea & Rivo Team
Just got started and I felt the communication with customer service is super smooth. Thumb up on the smooth onboarding.
So glad to hear that you had a great experience! 😊 Our team works hard to ensure top-notch customer service. If you need anything, we're here to help! 👍 - Lea & Rivo Team
Good and prompt support. The app is very good value, best in the market. I don't have many problems in installing it.Thank you very much!
Thank you so much for your kind words! 😊 We're thrilled to hear that you're loving our app! 🙌 If you ever need assistance, we're here to help! Thanks again for your amazing review! - Lea & Rivo Team
What a fantastic experience with Rivo Loyalties! From the get-go, the setup process was a breeze. Pete, from customer service, was a standout. He effortlessly increased my limit and removed the widget branding, all for free and without any push to upgrade. A big shoutout to Pete for making this journey so smooth. Thanks to him, I'm excited to keep using this app. Kudos, Pete, for your top-notch customer service and this brilliant app. I'm loving it!
Thank you so much for the amazing review! 😄 We're thrilled to hear that you had a fantastic experience with our app. We always strive to go above and beyond to make our customers happy. Thanks again for your kind words, you've made our day! 💙 - Lea & Rivo Team
Jel was amazing she uderstood all my needs completed all my needs gave complimentary services and put a smile on my face. i really appreciate this app its Is very nice and user friendly.
Thank you so much for your kind words! We're thrilled that our team exceeded your expectations 🙌 We really strive to create a user friendly app to make your experience a breeze! Your feedback means the world to us! 😄 - Lea & Rivo Team
This app is easy to use and I touched base with Mica on their support team. Let me just say wow! Friendly, patient, helpful and knowledgeable! Definitely a great app with the support staff to follow! You can colour us impressed!
So glad to hear you found our app easy to use and had a great experience with our support team! 🎉 Thanks a bunch for the feedback, you've definitely brightened our day! 💙 - Lea & Rivo Team
Had an easy time setting up the app and had great help & support from a support member (Mica). From what I've seen this app is straightforward and easy to set up / use so I'm glad to have come across this app.
Thanks so much for your review! Our goal is to make things a breeze and easy for our customers. We're so glad you found our app helpful! 🎉 Feel free to reach out if you need anything else. - Lea & Rivo Team
Just amazing. I tried installing other loyalty app for my store but it won't install and i spent a lot of time trying to fix installation related problems. Rivo was super easy. installed quickly, configured in minutes and launched within hours. Support is super responsive and helpful
Thanks for the amazing review! 🙌 Our support team is always here, ready to lend a helping hand 🤝 Let us know if you need anything else. - Lea & Rivo Team
New to the app and Its rare I say this - The best customer service ever! Paul volunteered suggestions and just rocked. Excited to try this app but so far its a winner already because of the customer service.
So glad to hear you're enjoying our app! 🎉 We're happy to have you onboard. Our team is here to make your experience amazing. If you need anything, just reach out. We're here to help! 🙌 - Lea & Rivo Team
I literally just came to update the site and the app and was met with awesome customer service and rewards by Paul. Very unexpected, but very appreciated. I've been using the loyalty app for about a year, and although I'm still building a customer base, those that have used the loyalty points have appreciated it's ease of use. Thank you Rivo!
Thanks so much for sharing your experience. It's awesome to hear that our team provided great customer service! We're glad our app has been helpful for you and your customers. We're here to support you along the way! 👍 - Lea, Rivo Support Manager
Paul was a great help! Honestly, this service is amazing. Everyone I have spoke with has been supper helpful, witty, and kind. It is very much appreciated and it feels like I am talking to an actual human. Thank you guys and I look forward of my continued use of these services.!
Thank you so much for your kind words! We always strive to provide amazing and helpful service. We appreciate your support and can't wait to assist you again in the future! 🙌 - Lea, Rivo Support Manager
I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!
Thanks for sharing your experience. It's awesome to hear that our customer support was super helpful and made your site more professional. We hope our app helps your business just as much! 🎉 - Lea, Rivo Support Manager
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