Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,390
Reviews
Chart
#227
Shopify

All reviews

5 / 5 Share
July 26, 2023

Abbie was really helpful right from the start, great service. Thank you. I have only just installed the app and Abbie was there with support.

Store Using app Total reviews Average rating
Dr Chill About 2 hours 3 5.0
Developer Reply

Thank you so much for taking the time to share your feedback! We truly appreciate your trust in us and are grateful for your support. 💙 Thank you for choosing Rivo. - Lea & Rivo Team

5 / 5 Share
July 26, 2023

So far so good and easy to set up! Need to see how it actually functions once customers start using it. Service is great!

Store Using app Total reviews Average rating
MOCALMO About 1 hour 2 5.0
Developer Reply

Thanks for taking the time to leave a review! 🎉 So glad our team could help you out right away and give you tips for your store. If you need any assistance along the way, our team is here to help. 👍🏼 - Lea & Rivo Team

5 / 5 Share
July 21, 2023

Abbie was really helpful and went beyond what I asked for and proactively made helpful suggestions for my website.

Store Using app Total reviews Average rating
Witch Chest About 2 years 1 5.0
Developer Reply

Your kind words mean the world to us. Our team loves going the extra mile to make sure our customers are satisfied. We're thrilled you found our suggestions helpful for your website. Let us know if you need anything else! 👍 - Lea & Rivo Team

5 / 5 Share
July 21, 2023

The customer rep helped me more than I had asked for. They even provided suggestions and went out of their way helping me. I am very happy with the chat service. Thank you!

Store Using app Total reviews Average rating
GOMYLD About 1 hour 3 5.0
Developer Reply

So happy to hear that our support team exceeded your expectations! 🎉 We always strive to go the extra mile and provide helpful suggestions! Thank you for your kind words, they mean a lot! 🙏 - Lea & Rivo Team

5 / 5 Share
July 18, 2023

AMAZING support from the Rivo team. I am a bit of a slow learner when it comes to technology and the Rivo team were ever so patient with me helping me get set up. They also double checked my set up to make sure i had done it right and made suggestions for best practice using the app. Would highly recommend to anyone.

Store Using app Total reviews Average rating
Mother Cuppa Tea About 5 hours 4 5.0
Developer Reply

So glad to hear you had a great experience! Our team is always ready to lend a helping hand. Thank you so much for recommending Rivo! Have a wonderful day! 🙌 - Lea & Rivo Team

5 / 5 Share
July 15, 2023

Jel not only helped me bring the App to the next level. In Addition she helped me bring my entire store to a better level. And this for free. I am very happy. The App works great. You made my day!

Store Using app Total reviews Average rating
gothrough apparel About 22 hours 3 5.0
Developer Reply

It's our pleasure to help! 🙌 So glad the app is working great for you. Thanks a ton for your awesome review. It means the world to us. - Lea & Rivo Team

5 / 5 Share
July 13, 2023

One of the best support ever! Mica went above and beyond, not only sorted things out for me, but took care of issues i wasn't even aware of ! Cannot thank enough!!

Store Using app Total reviews Average rating
Lingerie Hut 9 days 5 4.8
Developer Reply

Thank you so much for your feedback! 🙌 It means the world to us. We're always here to go the extra mile for our customers, and it's great to hear that we surpassed your expectations! Thank you for choosing Rivo 💙 - Lea & Rivo Team

5 / 5 Share
Oct. 19, 2023

Arianne was so fab - resolved our issue INSTANTLY! Really would reccomend Rivo because of the customer service we receive. Super easy to use, great interface, and helpful team for support :) Thanks again

Store Using app Total reviews Average rating
Secret Label 6 months 11 5.0
Developer Reply

So glad to hear about your experience! 🙌 We're thrilled we could help you out and go the extra mile. Feel free to reach out if you need anything else. Thanks for the kind words! 🙏 - Lea & Rivo Team

5 / 5 Share
July 12, 2023

Well, first off, the features of this module are well made, work great and the free plan offers more than you need to get your business up to speed. Plus, whenever you need something more, all you need to do is chat with the customer service and they'll happily unlock extra features for you. It's all I need and I'm sure it will help my business grow, which in turn will make me very willing to pay for premium features. That's a job well done, guys, right here!

Store Using app Total reviews Average rating
Coffee Quest 3 months 4 5.0
Developer Reply

So happy to hear that you've had a great experience with our app! 🙌 Our team is always ready to assist you and go the extra mile. Thanks for the support! It means the world to us. 💙 - Lea & Rivo Team

5 / 5 Share
July 12, 2023

Just got started and I felt the communication with customer service is super smooth. Thumb up on the smooth onboarding.

Store Using app Total reviews Average rating
Hyperbatch 36 minutes 1 5.0
Developer Reply

So glad to hear that you had a great experience! 😊 Our team works hard to ensure top-notch customer service. If you need anything, we're here to help! 👍 - Lea & Rivo Team

5 / 5 Share
July 12, 2023

Good and prompt support. The app is very good value, best in the market. I don't have many problems in installing it.Thank you very much!

Store Using app Total reviews Average rating
JACO 積高 3 days 2 5.0
Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you're loving our app! 🙌 If you ever need assistance, we're here to help! Thanks again for your amazing review! - Lea & Rivo Team

5 / 5 Share
July 9, 2023

What a fantastic experience with Rivo Loyalties! From the get-go, the setup process was a breeze. Pete, from customer service, was a standout. He effortlessly increased my limit and removed the widget branding, all for free and without any push to upgrade. A big shoutout to Pete for making this journey so smooth. Thanks to him, I'm excited to keep using this app. Kudos, Pete, for your top-notch customer service and this brilliant app. I'm loving it!

Store Using app Total reviews Average rating
Glass Skin 22 minutes 3 5.0
Developer Reply

Thank you so much for the amazing review! 😄 We're thrilled to hear that you had a fantastic experience with our app. We always strive to go above and beyond to make our customers happy. Thanks again for your kind words, you've made our day! 💙 - Lea & Rivo Team

5 / 5 Share
July 8, 2023

Jel was amazing she uderstood all my needs completed all my needs gave complimentary services and put a smile on my face. i really appreciate this app its Is very nice and user friendly.

Store Using app Total reviews Average rating
alif1clothing About 13 hours 1 5.0
Developer Reply

Thank you so much for your kind words! We're thrilled that our team exceeded your expectations 🙌 We really strive to create a user friendly app to make your experience a breeze! Your feedback means the world to us! 😄 - Lea & Rivo Team

5 / 5 Share
July 7, 2023

This app is easy to use and I touched base with Mica on their support team. Let me just say wow! Friendly, patient, helpful and knowledgeable! Definitely a great app with the support staff to follow! You can colour us impressed!

Store Using app Total reviews Average rating
CoralCockatoo 8 days 1 5.0
Developer Reply

So glad to hear you found our app easy to use and had a great experience with our support team! 🎉 Thanks a bunch for the feedback, you've definitely brightened our day! 💙 - Lea & Rivo Team

5 / 5 Share
July 6, 2023

Had an easy time setting up the app and had great help & support from a support member (Mica). From what I've seen this app is straightforward and easy to set up / use so I'm glad to have come across this app.

Store Using app Total reviews Average rating
ShopAnimeStyle About 8 hours 8 5.0
Developer Reply

Thanks so much for your review! Our goal is to make things a breeze and easy for our customers. We're so glad you found our app helpful! 🎉 Feel free to reach out if you need anything else. - Lea & Rivo Team

5 / 5 Share
July 5, 2023

Just amazing. I tried installing other loyalty app for my store but it won't install and i spent a lot of time trying to fix installation related problems. Rivo was super easy. installed quickly, configured in minutes and launched within hours. Support is super responsive and helpful

Store Using app Total reviews Average rating
OLYOLY About 1 hour 3 5.0
Developer Reply

Thanks for the amazing review! 🙌 Our support team is always here, ready to lend a helping hand 🤝 Let us know if you need anything else. - Lea & Rivo Team

5 / 5 Share
July 3, 2023

New to the app and Its rare I say this - The best customer service ever! Paul volunteered suggestions and just rocked. Excited to try this app but so far its a winner already because of the customer service.

Store Using app Total reviews Average rating
lashx.pro About 3 hours 1 5.0
Developer Reply

So glad to hear you're enjoying our app! 🎉 We're happy to have you onboard. Our team is here to make your experience amazing. If you need anything, just reach out. We're here to help! 🙌 - Lea & Rivo Team

5 / 5 Share
July 2, 2023

I literally just came to update the site and the app and was met with awesome customer service and rewards by Paul. Very unexpected, but very appreciated. I've been using the loyalty app for about a year, and although I'm still building a customer base, those that have used the loyalty points have appreciated it's ease of use. Thank you Rivo!

Store Using app Total reviews Average rating
Black Flour Apparel Co. Over 1 year 4 5.0
Developer Reply

Thanks so much for sharing your experience. It's awesome to hear that our team provided great customer service! We're glad our app has been helpful for you and your customers. We're here to support you along the way! 👍 - Lea, Rivo Support Manager

5 / 5 Share
July 1, 2023

Paul was a great help! Honestly, this service is amazing. Everyone I have spoke with has been supper helpful, witty, and kind. It is very much appreciated and it feels like I am talking to an actual human. Thank you guys and I look forward of my continued use of these services.!

Store Using app Total reviews Average rating
Island Dyansty Apparel 3 months 2 5.0
Developer Reply

Thank you so much for your kind words! We always strive to provide amazing and helpful service. We appreciate your support and can't wait to assist you again in the future! 🙌 - Lea, Rivo Support Manager

5 / 5 Share
June 27, 2023

I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!

Store Using app Total reviews Average rating
Sweet Southern Gals 16 minutes 3 5.0
Developer Reply

Thanks for sharing your experience. It's awesome to hear that our customer support was super helpful and made your site more professional. We hope our app helps your business just as much! 🎉 - Lea, Rivo Support Manager

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