Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#986
All reviews
Review RSS Feed
July 21, 2023
The customer rep helped me more than I had asked for. They even provided suggestions and went out of their way helping me. I am very happy with the chat service. Thank you!
So happy to hear that our support team exceeded your expectations! π We always strive to go the extra mile and provide helpful suggestions! Thank you for your kind words, they mean a lot! π - Lea & Rivo Team
July 20, 2023
Customer service is amazing. Very informative and helpful. Friendly and knows what they are doing. Can't wait to work with them
We're absolutely thrilled to hear your kind words about our support team! We genuinely appreciate your feedback! π we can't wait to provide you with more amazing service in the future! - Lea & Rivo Team
July 18, 2023
AMAZING support from the Rivo team. I am a bit of a slow learner when it comes to technology and the Rivo team were ever so patient with me helping me get set up. They also double checked my set up to make sure i had done it right and made suggestions for best practice using the app. Would highly recommend to anyone.
So glad to hear you had a great experience! Our team is always ready to lend a helping hand. Thank you so much for recommending Rivo! Have a wonderful day! π - Lea & Rivo Team
July 15, 2023
Jel not only helped me bring the App to the next level. In Addition she helped me bring my entire store to a better level. And this for free. I am very happy. The App works great. You made my day!
It's our pleasure to help! π So glad the app is working great for you. Thanks a ton for your awesome review. It means the world to us. - Lea & Rivo Team
July 13, 2023
One of the best support ever! Mica went above and beyond, not only sorted things out for me, but took care of issues i wasn't even aware of ! Cannot thank enough!!
Thank you so much for your feedback! π It means the world to us. We're always here to go the extra mile for our customers, and it's great to hear that we surpassed your expectations! Thank you for choosing Rivo π - Lea & Rivo Team
Oct. 19, 2023
Arianne was so fab - resolved our issue INSTANTLY! Really would reccomend Rivo because of the customer service we receive. Super easy to use, great interface, and helpful team for support :) Thanks again
So glad to hear about your experience! π We're thrilled we could help you out and go the extra mile. Feel free to reach out if you need anything else. Thanks for the kind words! π - Lea & Rivo Team
July 12, 2023
Just got started and I felt the communication with customer service is super smooth. Thumb up on the smooth onboarding.
So glad to hear that you had a great experience! π Our team works hard to ensure top-notch customer service. If you need anything, we're here to help! π - Lea & Rivo Team
July 12, 2023
Good and prompt support. The app is very good value, best in the market. I don't have many problems in installing it.Thank you very much!
Thank you so much for your kind words! π We're thrilled to hear that you're loving our app! π If you ever need assistance, we're here to help! Thanks again for your amazing review! - Lea & Rivo Team
July 9, 2023
What a fantastic experience with Rivo Loyalties! From the get-go, the setup process was a breeze. Pete, from customer service, was a standout. He effortlessly increased my limit and removed the widget branding, all for free and without any push to upgrade. A big shoutout to Pete for making this journey so smooth. Thanks to him, I'm excited to keep using this app. Kudos, Pete, for your top-notch customer service and this brilliant app. I'm loving it!
Thank you so much for the amazing review! π We're thrilled to hear that you had a fantastic experience with our app. We always strive to go above and beyond to make our customers happy. Thanks again for your kind words, you've made our day! π - Lea & Rivo Team
July 8, 2023
Jel was amazing she uderstood all my needs completed all my needs gave complimentary services and put a smile on my face. i really appreciate this app its Is very nice and user friendly.
Thank you so much for your kind words! We're thrilled that our team exceeded your expectations π We really strive to create a user friendly app to make your experience a breeze! Your feedback means the world to us! π - Lea & Rivo Team
July 7, 2023
This app is easy to use and I touched base with Mica on their support team. Let me just say wow! Friendly, patient, helpful and knowledgeable! Definitely a great app with the support staff to follow! You can colour us impressed!
So glad to hear you found our app easy to use and had a great experience with our support team! π Thanks a bunch for the feedback, you've definitely brightened our day! π - Lea & Rivo Team
July 6, 2023
Had an easy time setting up the app and had great help & support from a support member (Mica). From what I've seen this app is straightforward and easy to set up / use so I'm glad to have come across this app.
Thanks so much for your review! Our goal is to make things a breeze and easy for our customers. We're so glad you found our app helpful! π Feel free to reach out if you need anything else. - Lea & Rivo Team
July 5, 2023
Just amazing. I tried installing other loyalty app for my store but it won't install and i spent a lot of time trying to fix installation related problems. Rivo was super easy. installed quickly, configured in minutes and launched within hours. Support is super responsive and helpful
Thanks for the amazing review! π Our support team is always here, ready to lend a helping hand π€ Let us know if you need anything else. - Lea & Rivo Team
July 3, 2023
New to the app and Its rare I say this - The best customer service ever! Paul volunteered suggestions and just rocked. Excited to try this app but so far its a winner already because of the customer service.
So glad to hear you're enjoying our app! π We're happy to have you onboard. Our team is here to make your experience amazing. If you need anything, just reach out. We're here to help! π - Lea & Rivo Team
July 1, 2023
Paul was a great help! Honestly, this service is amazing. Everyone I have spoke with has been supper helpful, witty, and kind. It is very much appreciated and it feels like I am talking to an actual human. Thank you guys and I look forward of my continued use of these services.!
Thank you so much for your kind words! We always strive to provide amazing and helpful service. We appreciate your support and can't wait to assist you again in the future! π - Lea, Rivo Support Manager
June 27, 2023
I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!
Thanks for sharing your experience. It's awesome to hear that our customer support was super helpful and made your site more professional. We hope our app helps your business just as much! π - Lea, Rivo Support Manager
June 27, 2023
So far, so great! Abbie was SO helpful getting me updated, and even made some recommendations for my site that I really appreciated. Great product with great support.
Thanks for the feedback! We're thrilled to hear that you're happy with our platform and the support you received. Let us know if there's anything else we can do for you! π - Lea, Rivo Support Manager
June 26, 2023
My shop has only sold a few items but they are very helpful. They always respond quickly and solve problems easily. If I get more customers for my shop, I will definitely use them for a fee. Of course, the app is very easy to use.
Thank you so much for your review! We are happy to hear that you found our app to be user-friendly and our customer service helpful. We appreciate your support and look forward to helping your business grow! π - Lea, Rivo Support Manager
June 22, 2023
Abbie was extremely helpful and very quickly resolved all my problems. App itself is super intuitive and highly customisable. Recommend.
Thank you so much for sharing your experience with us! Awesome to hear that our team was able to help out and the app worked out so well for your store. We appreciate the recommendation. ππ - Lea, Rivo Support Manager
June 19, 2023
PRICING. SUPPORT. AMAZING - these guys aren't taking the piss, they are offering what we all want at the right price. Honestly I wasted huge amount of money subscribing to Yopto and Loyalty Lion and both were horrendously expensive and purposefully limited the feature set so much. Gonna sign up to their reviews platform too now.
Thank you so much for your positive feedback! We're thrilled that you found our pricing reasonable and our support team helpful. We strive to offer our customers what they truly need at a fair price. We appreciate your trust in us and look forward to serving you with our reviews platform as well. - Kevin