Rivo: Loyalty Program, Rewards
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This app has been amazing so far and really does offer more features for less than other apps. Paul was also awesome; he helped me with things I didn’t even know where options and even though I had a simple request he asked a few simple questions and took care of some things on another Rivo app I use. This is a great app run by a great team.
Thank you so much for your kind review! We always aim to go above and beyond to provide more value and are happy to have you as a satisfied customer. Thanks again for your support! - Lea, Rivo Support Manager
The best customer service imaginable. In addition to the excellent and really useful apps from rivo, Arianne's support is particularly noteworthy. I am absolutely at a loss for words. Definitely a recommendation!!!
Thank you so much for your kind words and recommendation! It's great to hear you had a good experience with our app and support team. We truly value our customers and will continue to provide the best support possible. - Lea, Rivo Support Manager
Great customer service and a great app amazing for motivating customers more to place an order, I also love all the features the app has.
Thank you so much for your review! We're happy to know that we are providing great customer service and that you love the features of our app. We appreciate your support and look forward to assisting you again soon! - Lea, Rivo Support Manager
I had an issue activating my rewards widget, and Abbie quickly resolved the issue.
Thank you so much for sharing your experience! We're glad to hear that our team was able to resolve the issue quickly and thoroughly for you. We're always here to help and provide great service! - Lea, Rivo Support Manager
Have used a couple of Rivo apps, and have found them easy to use and customise, but the support team is why you should really get on board!
Thank you so much for sharing your experience with us! It's great to hear you've found our apps easy to use and customize. We take pride in providing top-notch support to all our users. We appreciate your support and are always here to help! - Lea, Rivo Support Manager
Just love working with Arianne at Rivo. Fast reply, here to help me get the most out of the tool and we are just thrilled to be partnered up with them for our store!
Thank you so much for your kind words! We're glad to hear that our team has been able to help you make the most of the app. It's been a pleasure working with you and your store - Lea, Rivo Support Manager
Smooth and easy! I was helped and they made it super simple and they also recommended more to expand my store!
Thank you for sharing your experience with us! We always strive to help our customers in any way possible and we're glad our recommendations helped you expand your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
Customer service is fantastic. Had a live chat with Jel and couldn’t have been more helpful. Even added a recommendation to improve my store
Thank you so much for sharing your experience with us! It's great to hear that our team provided you with exceptional customer service and gave helpful recommendations for your store. We're thrilled to have you as a happy customer and look forward to assisting you in any way we can! - Lea, Rivo Support Manager
Great Service and knowledgeable. I enjoyed working with her and plan to keep the app on my site for good.
Thank you for sharing your experience! We're thrilled to hear that you found our support helpful. We appreciate your support and look forward to continuing to provide you with a valuable help for your site. - Lea, Rivo Support Manager
Quick, responsive support. Very clear, helpful and easy to follow. It was nice that Jel offered other suggestions to make our website better. Thanks again!
Thanks for your kind words! It's great to hear that our support team was helpful. It's our pleasure to go above and beyond to ensure our customers are satisfied. Let us know if there's anything else we can do for you. - Lea, Rivo Support Manager
Great app, super easy to set up and customise + the onboarding system is excellent. App seems to work well so far. We needed some support and Pete was fast, effective and friendly.
Thank you so much for taking the time to leave a review! We're so happy hear that you found our app easy to set up and customize. We're glad that we could provide the support you needed. Thanks for choosing our app - we appreciate your business! - Lea, Rivo Support Manager
Really really impressed with this app so far! Great free version features whilst we get set up as a small business. Looking forward to growing our website with Rivo. Great customer service from Pete at Rivo also!
Thank you so much for your kind words, they truly mean a lot to us! We're so glad to hear that you're enjoying our app. It's our mission to empower businesses to succeed, and we can't wait to see your website grow with Rivo. - Lea, Rivo Support Manager
was super helpful while going through the start up process and when I need the powered by rivo branding removed they did it with out hesitation amazing customer service over all 10/10
Thank you so much for your kind words! It was our pleasure assisting with your questions. We strive to provide amazing customer service and are delighted to hear you had a great experience. Please don't hesitate to reach out if you need anything else, We're always here to help! 😀 - Lea, Rivo Support Manager
Super easy to use and customise, even on the free version. I had some help from Mica who was awesome and gave lots of great tips which were personalised to our store. Great start!
Thanks for sharing your experience with us! So glad to hear that you found our app easy to use and that our team was able to give you personalized tips. We're here to help you every step of the way! - Lea, Rivo Support Manager
Paul was a great help, speaking with him resolved alot and his excitement to help e was incredible.
Thank you so much for your lovely review! We take pride in providing friendly and meaningful support to our customers and hope to assist you again in the future! - Lea, Rivo Support Manager
Excellent service, I'm in the process of integrating all Rivo's apps into my store. I feel comfortable in doing so because I know support is there to help me. Thanks Arianne!
Thank you for sharing your experience with us! So happy to hear that you're finding our apps easy to integrate into your store. We appreciate your trust and can't wait to see your successful store with our apps! - Lea, Rivo Support Manager
Highly recommend Rivo. The app is easy to set up. Abbie is very helpful, she quickly responded my inquiries, and stay there to hep me until the end.
Thank you for your lovely feedback! We always aim to provide our users with the best customer support possible. Let us know if you need any further assistance, we are here to help! - Lea, Rivo Support Manager
Absolutely amazing customer support. I spoke with Mica and she was incredibly nice and sorted everything out for me. Highly recommend this app.
Thank you so much for your kind words! We strive to make sure every interaction with our team is amazing and efficient. We're grateful for your recommendation and appreciate you taking the time to share your positive experience with us. - Lea, Rivo Support Manager
Great customer service, very thorough and friendly. Very easy to use. Set up is quick and easy. I can start earning points today!
Thank you so much for your kind words! We're glad that you find our platform easy to use and our team was able to help. We're excited for you to get the most of the app and we'll be with you every step of the way.😊🙌🏼 - Lea, Rivo Support Manager
Wonderful and easy app to use for setting up a reward program. Customizable options are great. They communicate quickly with you to take care of concerns and questions. Thank you Jel for your prompt response and taking care of my request!
Thanks a ton for the lovely review! We're always here to help — glad we could address your concerns and questions quickly. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
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