Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#986
All reviews
Review RSS Feed
May 4, 2023
Great customer service, very thorough and friendly. Very easy to use. Set up is quick and easy. I can start earning points today!
Thank you so much for your kind words! We're glad that you find our platform easy to use and our team was able to help. We're excited for you to get the most of the app and we'll be with you every step of the way.😊🙌🏼 - Lea, Rivo Support Manager
May 4, 2023
Wonderful and easy app to use for setting up a reward program. Customizable options are great. They communicate quickly with you to take care of concerns and questions. Thank you Jel for your prompt response and taking care of my request!
Thanks a ton for the lovely review! We're always here to help — glad we could address your concerns and questions quickly. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
April 30, 2023
Excellent Service. I liked the attention to detail and the attention given to answer all my questions.
Thank you so much for your kind words! We take pride in ensuring our customers have a great experience with our app. Thank you for your support and choosing Rivo! - Lea, Rivo Support Manager
April 25, 2023
Full of features and great value + a super helpful team. Working with James and Jeff to get everything setup and then Arianna with chat support as well. They go above and beyond to help you succeed.
Thanks for your positive review! It's great to hear that you found our service to be of great value. We're thrilled that our support team was able to provide you with excellent help. Our team is committed to helping you succeed, and we appreciate your business!- Lea, Rivo Support Manager
April 24, 2023
Hyper-fast and efficient! Pete's help in setting up the loyalty program was a real masterclass! I recommend Rivo
Thank you for your awesome review! It's always great to hear that our merchants are happy with our service. Thank you for your recommendation, and please don't hesitate to reach out if you need any further assistance! - Lea, Rivo Support Manager
April 24, 2023
I was helped by Abbie today! She was incredibly helpful. Going above and beyond what I asked for help with. Thank you and your team.
Thank you for taking the time to leave this wonderful review about Abbie and our team. We appreciate your business and look forward to helping you again in the future! - Lea, Rivo Support Manager
April 22, 2023
Abbie was wonderful. Very responsive and helpful. So far the app works really well. I look forward to seeing people use their loyalty rewards.
Thanks for taking the time to leave such a kind review! It means a lot to us that you had a great experience with our app. We can't wait for you to see your customers benefit from the loyalty rewards. Let us know if you need anything else! - Lea, Rivo Support Manager
April 21, 2023
Awesome Mica thank you 1000 for your kind assistance. Moreover the apps are working really good.....
So glad to hear that Mica provided excellent support and the apps are working well! We appreciate your positive feedback. Enjoy using the app! 😊 - Lea, Rivo Support Manager
April 20, 2023
had this installed for a few weeks now and I can tell you the team behind this is on point. Always on chat to help with any questions you have. Overall this is a great loyalty program and has all the features you need to get up and running. Its also better priced then most, check what you get on the others if they are at a lower price as most have tiers that add more features. Most you have to get up a tier or two to get the features they offer on the base.
Thank you for sharing your experience with us! It's great to hear that you're enjoying our app and our team was helpful. We're committed to providing great products with all the features you need at a fair price. Don't hesitate to reach out if you have any further questions or feedback! - Lea, Rivo Support Manager
April 16, 2023
Great customer service, I recently installed Rivo loyalty & referrals after having a great experience with the pop ups app. Big thanks to Paul who helped me out!
Thank you for using our apps! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Cheers, Kevin
April 16, 2023
the app is very promising with good tactics for acquiring loyalty points the customer support is excellent by the way they were super friendly and very helpful
We're thrilled that you find our loyalty point system promising and effective. We greatly appreciate your business and your feedback, and we look forward to continuing to serve you in the future. Please don't hesitate to reach out to us if you need any further assistance. Cheers, Kevin
April 14, 2023
Great app and works perfectly on my site. Love the branding functionality and you can adapt the rewards system as necessary for your own business. Had a couple of queries and customer service their end has been excellent. Would recommend this app.
Our team works hard to ensure that our app is user-friendly and adaptable to different businesses, and we're happy to know that it has worked well for you. Thank you for recommending our app, and please let us know if there is anything else we can do to help you in the future. Cheers, Kevin
April 12, 2023
I highly recommend this app for a number of reasons, the app was designed well & does what I intended for it to do, it also offers a lot for free and additional paid services I am very interested in as well. I spoke to a customer care representative named "Jel" she was extremely helpful more than I could hoped for. I highly recommend this App, I also use their review app which integrates well with one another. Keep up the great work here!
We're glad that our app met your expectations and that you found it easy to use. We're also pleased to know that you're interested in our additional paid services, and we're confident that they'll be of great value to your business. Our team is dedicated to providing helpful support and ensuring our customers have a seamless experience. We appreciate your recommendation and look forward to continuing to provide you with the best possible service. Best wishes, Kevin
April 12, 2023
Very nice app to engage your customers with your brand and reward them for their loyalty. Great support team as well.
Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have. Best regards, Kevin
April 9, 2023
Great Support and overall pleasant to work with. Easy to adjust customers points for any reason. I've enjoyed my experience thus far.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
April 8, 2023
Great response from the support and so far does the job .. Can't wait to see my loyalty program increase.
We understand the importance of customer loyalty, and we are excited to hear that you are looking forward to seeing your loyalty program increase. Our team is dedicated to providing high-quality products and exceptional customer service to help our customers achieve their goals. Thank you for choosing our app and for placing your trust in us. All the best, Kevin
April 7, 2023
it was a great experience. Jel helped me with everything i needed and told me about things i wasn't aware of. A1 customer support
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin
April 5, 2023
Rivo's support is absolutely phenomenal. They were helpful and so nice. Would totally recommend this app to others!
Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us! Much appreciated, Kevin
April 4, 2023
Very user friendly. Wonderful costumer service, they go above and beyond. I had a couple of problems and they solve them and offered extra advice on things that were important to me and my clients.
We strive to go above and beyond to ensure our customers are happy with our product and service. We are glad that we were able to solve your problems and provide you with extra advice that was important to you and your clients. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help and provide the best possible experience for our users. All the best, Kevin
April 4, 2023
Judge.me has such as friendly and fantastic team, very supportive, responds quickly and resolved my query swiftly!
Thank you for leaving a positive review! However, I just wanted to clarify that you have mistaken us for Judge.me. We are thrilled that our team was able to provide you with friendly and fantastic service and that we were able to resolve your query swiftly. At Rivo, we strive to provide our customers with the highest level of support, and we are pleased to hear that we met your expectations. If you ever have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help. Best regards, Kevin