Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,342
chart
#517
All reviews
Rating Breakdown
Review RSS Feed
May 9, 2023
I had a little problem. I couldn't contact them. They are very kind. I solved my problem with them immediately. Thank you!
Hi Sangwoo, We are glad that we could help solve your concern and the kind words are much appreciated. Thank you for giving us the opportunity to make things right! Cheers, Lea
May 8, 2023
Super helpful and fast response from Pete, the app features is awesome and so easy to use. I downloaded the app and started using it with no much effort to set things up.
Thank you so much for the kind words! We're happy to hear that you found the features easy to use. We hope that you continue to enjoy using our app! - Lea, Rivo Support Manager
May 6, 2023
This app is awesome and the service is even better. Abbie helped me when I needed it and she was an absolute pleasure to talk to! Great job and thank you
Thank you for your kind review! I'm so glad to hear that you found our service useful and that our team was able to assist you. We truly value your business and appreciation and hope to continue helping you in the future! - Lea, Rivo Support Manager
May 6, 2023
VERY useful and friendly and gets the job done and Mica helped a lot with the app and with integrating it with my store.
Thank you so much for taking the time to leave a review! It truly means a lot to us that you found our app useful and easy to use. Don't hesitate to reach out if you need any further assistance in the future! - Lea, Rivo Support Manager
May 5, 2023
Absolutely amazing customer support. I spoke with Mica and she was incredibly nice and sorted everything out for me. Highly recommend this app.
Thank you so much for your kind words! We strive to make sure every interaction with our team is amazing and efficient. We're grateful for your recommendation and appreciate you taking the time to share your positive experience with us. - Lea, Rivo Support Manager
May 4, 2023
Great customer service, very thorough and friendly. Very easy to use. Set up is quick and easy. I can start earning points today!
Thank you so much for your kind words! We're glad that you find our platform easy to use and our team was able to help. We're excited for you to get the most of the app and we'll be with you every step of the way.😊🙌🏼 - Lea, Rivo Support Manager
May 4, 2023
Wonderful and easy app to use for setting up a reward program. Customizable options are great. They communicate quickly with you to take care of concerns and questions. Thank you Jel for your prompt response and taking care of my request!
Thanks a ton for the lovely review! We're always here to help — glad we could address your concerns and questions quickly. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
May 3, 2023
Pete helped me a lot to complete my store setup. I recommed you all guys working with that kind team.
Thank you so much for sharing your positive experience with us! It's great to hear that our team was able to assist you in setting up your store. We look forward to continuing to serve you in the future :) - Lea, Rivo Support Manager
May 3, 2023
I love this app and all the ones developed by Rivo, as they are helping me a lot with the development of my online store. I greatly appreciate the attention and help of Pete, who has been super nice and very supportive, and has made the online store look even better for visitors. Thank you very much for everything, Pete!
Thank you so much for your wonderful feedback! We're so glad to hear that our support team was able to provide you excellent assistance. Your satisfaction is our top priority, and we are grateful for your trust in Rivo. - Lea, Rivo Support Manager
May 1, 2023
Paul was great & he went above and beyond with helping me out. Thanks for the assistance. I give him 5 stars for the awesome customer service!
Thank you so much for the wonderful feedback! I'm glad to hear that Paul was able to exceed your expectations and provide exceptional customer service. We appreciate your business and look forward to serving you again soon! - Lea, Rivo Support Manager
April 30, 2023
Excellent Service. I liked the attention to detail and the attention given to answer all my questions.
Thank you so much for your kind words! We take pride in ensuring our customers have a great experience with our app. Thank you for your support and choosing Rivo! - Lea, Rivo Support Manager
April 29, 2023
Love this app so far, it has made life so much easier on my store, Paul has been a huge help and is very informative.
Thank you so much for your positive feedback! It makes our day to hear that our app has been helpful for your store. Don't hesitate to reach out if you have any questions, we're always here to help! - Lea, Rivo Support Manager
April 27, 2023
Jel was amazing and fast at helping me out. I am so thankful I got her to assist me I will recommend the app and Jel as well for her excellent customer service. Thank you Jel for all your help and your suggestions.
Thank you for the awesome review! We are glad to hear that Jel was able to help you quickly and that you had a great experience with our app. We appreciate your recommendation and hope to chat with you again soon! - Lea, Rivo Support Manager
April 26, 2023
Gostei muito da atenção da moça chamada Jel Ela me atendeu muito bem e foi rápida e cuidadosa! Tive minhas expectativas e dúvidas minimizadas.
Obrigado por sua avaliação! Estamos felizes em saber que Jel foi capaz de fornecer um serviço tão útil. Agradecemos o seu negócio e esperamos conversar com você novamente em breve! - Lea, Rivo Support Manager
April 25, 2023
Paul's relentless, fast and highly professional service is out of this world. Sensational from start to finish, with quality, attention and a lot of knowledge about your app. I highly recommend you, Paul. Thanks for helping so much.
Using app
About 3 hours
Total reviews
2
Average rating
5.0
Thank you for sharing your amazing experience with Rivo and Paul! We appreciate your kind words and look forward to assisting you again in the future! - Lea, Rivo Support Manager
April 25, 2023
Full of features and great value + a super helpful team. Working with James and Jeff to get everything setup and then Arianna with chat support as well. They go above and beyond to help you succeed.
Thanks for your positive review! It's great to hear that you found our service to be of great value. We're thrilled that our support team was able to provide you with excellent help. Our team is committed to helping you succeed, and we appreciate your business!- Lea, Rivo Support Manager
April 25, 2023
Arianna was GREAT to say the least. She went above and beyond to meet my needs. True epitome of excellent customer service!
Thank you for taking the time to leave a review! Happy to hear that you had a great experience with our app and our support team. Our goal is to always go above and beyond for our customers, and we're glad we were able to meet your needs. Thanks for choosing our app! - Lea, Rivo Support Manager
April 24, 2023
Hyper-fast and efficient! Pete's help in setting up the loyalty program was a real masterclass! I recommend Rivo
Thank you for your awesome review! It's always great to hear that our merchants are happy with our service. Thank you for your recommendation, and please don't hesitate to reach out if you need any further assistance! - Lea, Rivo Support Manager
April 24, 2023
I was helped by Abbie today! She was incredibly helpful. Going above and beyond what I asked for help with. Thank you and your team.
Thank you for taking the time to leave this wonderful review about Abbie and our team. We appreciate your business and look forward to helping you again in the future! - Lea, Rivo Support Manager
April 23, 2023
My referral is for Abby in support! I do like the app but the support is next level! Abby was so incredibly helpful and inspired me to keep working when I had lost all energy for the night! Giving me helpful tips and tricks to better my store! I came for the apps abilities but staying for the amazing support from individuals as amazing as Abby!
Thank you so much for sharing your experience! We're glad to hear that our app and team were able to assist you and inspire you to keep going. We appreciate you as a customer and look forward to continuing to support your business! - Lea, Rivo Support Manager