Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,357
Reviews
Chart
#361
Shopify

All reviews

5 / 5 Share
Feb. 27, 2023

So good so far, and customer support (Abbie) has been super helpful. Very comfortable compared to other Apps on here so far.

Store Using app Total reviews Average rating
Degreve About 1 hour 5 4.4
Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share
Feb. 27, 2023

Awesome support by Abbie, app is great too! does exactly what it says and more, download it and try it for yourself.

Store Using app Total reviews Average rating
PlatinumEstore.com About 7 hours 1 5.0
Developer Reply

Wonderful! We are always here to help and super excited that our app does exactly what it says! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share
Feb. 27, 2023

I have tested 2 other programs before. Also smile. This app is much more customizable. For example, change text. The support is very fast and courteous. The free version is already better than other programs. I have not regretted my decision. In Germany: Ich habe vorher 2 andere Programme getestet. Auch smile. Diese App lässt sich viel besser an die eigenen Bedürfnisse anpassen. Zum Beispiel Text ändern. Der Support ist sehr schnell und zuvorkommend. Die free Version ist schon besser als andere Programme. Ich habe meine Entscheidung nicht bereut.

Store Using app Total reviews Average rating
Befree Tantra Shop About 23 hours 13 5.0
Developer Reply

Wir wissen Ihr Geschäft zu schätzen und freuen uns, dass Sie unsere App verwenden. Unser Team ist hier, um Ihnen bei jedem Schritt zu helfen. Wenn Sie weitere Fragen oder Bedenken haben, können Sie sich gerne an uns wenden. Beste Grüße, Kevin

5 / 5 Share
Feb. 27, 2023

I just downloaded and am browsing but this app seems pretty amazing. Chat Assistant -Pete is Perfect! He is very nice and helpful :) Got all the answers I want from him!

Store Using app Total reviews Average rating
nailnthings About 6 hours 1 5.0
Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share
Feb. 26, 2023

Great app and fantastic customer service from Arianne who went above and beyond to answer our query and have everything sorted for us.

Store Using app Total reviews Average rating
M&E Boutique About 6 hours 5 5.0
Developer Reply

We're thrilled that our services have been meeting your expectations and are always here to help with anything you need. Cheers, Kevin

5 / 5 Share
Dec. 3, 2023

Was helped by Mica and Abbie, who was very nice and helpful. Good app so far and looking forward to seeing how it can grow our business. Would recommend to others looking to add a nice loyalty program for their customers.

Store Using app Total reviews Average rating
MacQueen Pipes Over 2 years 6 5.0
Developer Reply

We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out. Best regards, Kevin

5 / 5 Share
Feb. 21, 2023

I take this app to create a referrals & loyalty programme for my shop. They have many benefits with this app : -great support (thank you Pete for your support he give me answer to all my question very quickly -the price, much fonctionnality for a better price than other app

Store Using app Total reviews Average rating
TOMO Clothing 8 days 6 5.0
Developer Reply

Your positive feedback is greatly appreciated. Thank you for letting us know that we're on the right track! Much appreciated, Kevin

5 / 5 Share
Feb. 17, 2023

Perfect app that really works with our customers. Easily set-up and managed. Would recommend to anyone.

Store Using app Total reviews Average rating
Inevita.sk Almost 2 years 2 5.0
Developer Reply

We're glad that you're finding our app easy to use and efficient. Thank you for your positive feedback. It means a lot to us. 🙌 Cheers, Kevin

5 / 5 Share
Feb. 16, 2023

Abbie gave extremely professional and helpful service! Their app is incredibly good even for the free plan, has already gained great new features since I've installed only a week ago, and has already netted me 3 large (~800$) orders. So glad i found this app!

Store Using app Total reviews Average rating
TiddyShop 10 days 6 5.0
Developer Reply

We're so excited that our app has provided excellent results and is helping your store skyrocket! Thanks so much for the positive feedback and review! All the best, Kevin

5 / 5 Share
Feb. 16, 2023

Abbie was super fast, super helpful and very knowledgeable. Very good service. I would not hesitate to use the chat service again.

Store Using app Total reviews Average rating
Made For You By Sabrina About 2 hours 1 5.0
Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃Thanks, Kevin

5 / 5 Share
Feb. 12, 2023

So far I really enjoy this app. I reached out for assistance and Paul provided literally the best customer service I have ever received. Great job!

Store Using app Total reviews Average rating
Purgatory Couture About 3 hours 1 5.0
Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

5 / 5 Share
Feb. 12, 2023

Just downloaded this and had a query and didn't have to wait long before the super helpful Arianne was to hand! Big thanks to her and nothing was too much trouble. Very happy and seems very user friendly app.

Store Using app Total reviews Average rating
Marwick’s Vegan Kitchen About 1 hour 1 5.0
Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share
Feb. 8, 2023

Abbie was super helpful. I went in with the intention of asking only question. Not only did Abbie address my concern, but she went above and beyond to give me helpful tips. As a newbie to shopify and setting all this up, I am very confused navigating through all this. Abbie was kind, helpful and honest. I hope the entire Rivo team is like Abbie, that would be awesome! Thank you Abbie, YOU ROCK!

Store Using app Total reviews Average rating
One Love Candles About 22 hours 1 5.0
Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share
Feb. 7, 2023

Very simple set up process, lots included for free, plenty of advanced features should you wish to upgrade and top class support response time!

Store Using app Total reviews Average rating
Escape Menswear About 2 hours 1 5.0
Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share
Feb. 5, 2023

Very useful app and great service! I was helped very well and I can recommend this app to everyone!!!

Store Using app Total reviews Average rating
INTER-ESQUE 2 days 1 5.0
Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share
Feb. 3, 2023

The app has been fantastic so far, easy to use and setup, and super helpful already on my site. Abbie was an absolutely dream of a customer service agent to speak to! She made it so quick and easy to get things fully unlocked and setup, plus added some great humour along the way! Not to mention she even gave me a few fantastic tips to improve my site that I could implement right away. 5 stars all around, great experience with Rivo so far.

Store Using app Total reviews Average rating
Torly Creative Co 1 day 2 5.0
Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share
Feb. 2, 2023

I definitely recommend this App to everyone. Abbie was so helpful and went above and beyond. She definitely put me at ease using a new app. Thanks so much!!!!

Store Using app Total reviews Average rating
Classique Jewellery About 5 hours 3 5.0
Developer Reply

Thank you for the wonderful review! 🌟 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share
Feb. 1, 2023

I use Rivo for the loyalty program and the rewards program. Great apps with tons of features. Customer service is always 100%. Thanks Paul!

Store Using app Total reviews Average rating
REBELLIVN 4 days 6 4.8
Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share
Jan. 31, 2023

Just getting started but the support so far was super. Good to know that I have help there if I need it. Provided a tip too!

Store Using app Total reviews Average rating
PawSheets® About 2 hours 4 5.0
Developer Reply

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If any questions come up or if we can help along the way, please feel free to let us know. Our team is here to help you. 🙌 Cheers, Kevin

5 / 5 Share
Jan. 29, 2023

Paul was great at fixing my issue straight away. As I use the app more I trust they will provide great customer service.

Store Using app Total reviews Average rating
Cranmore Home & Co. About 1 hour 3 5.0
Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

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