Rivo: Loyalty Program, Rewards
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I definitely recommend this App to everyone. Abbie was so helpful and went above and beyond. She definitely put me at ease using a new app. Thanks so much!!!!
Thank you for the wonderful review! 🌟 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Just getting started but the support so far was super. Good to know that I have help there if I need it. Provided a tip too!
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If any questions come up or if we can help along the way, please feel free to let us know. Our team is here to help you. 🙌 Cheers, Kevin
Paul was great at fixing my issue straight away. As I use the app more I trust they will provide great customer service.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Jel gave me a great experience explaining and helping me with the small issues I had while setting up the program. She took her time and made it look great on my site. Thank you so much.
Thanks for the amazing feedback! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin
Paul was an absolute GODSEND. I don't believe I've ever had such a positive experience with app support. If you don't have RIVO already. GET IT!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! Cheers, Kevin
Very Friendly service! Helped set up my program and add customers. conversion rate is pretty good, even with little effort.
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help any time. 🌟 Best wishes, Kevin
This app is amazing, the support is top-notch! They will help you with your query and along they will suggest you interesting guidelines. Definitely worth to install, the app itself it is really good and helps you acquire a good % of the user with fan engagement :)
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Easy to setup, customer service is responsive, if only they allow more reward types in the free programme so we can try out which features our customers like before deciding to upgrade the programme.
These are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. Best regards, Kevin
Awesome customer service ! Super helpful and quick response rate. I used the chat feature and it was awesome
Thanks for the 5-stars! 🌟 If you have any other questions or if we can help along the way, please feel free to reach out to us anytime. 😊 Cheers, Kevin
Abbie was the most helpful customer service person I have ever dealt with. She responded to all of my questions and comments immediately, fulfilled my requests and then some. Abbie went above and beyond and even pointed out some helpful tips to improve my website that had nothing to do with Rivo. I would recommend Rivo and Abbie to anyone! Rivo itself is an incredibly useful app. It is easy and quick to setup and leads to many more sales for your loyalty program. No need to pay a programmer when you can just install Rivo, edit a couple settings, and you are ready to go. Give it a try, it's free!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
One of the best app on Shopify. offers great programs and features but most importantly a world class service. Mica from Rivo did a great job helping us integrate the system perfectly with out system. It was a great help. Definitely recommend this 100%.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Great features, easy to use and understand and SUPER GREAT understanding and helpful team. I seriously love everything about that app. It's a must have..
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Great customer service, the product is easy to use. I only wish you could upgrade the free program to change branding on the widget. But, overall great experience and cool people!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
Mica is the best! super fast response and very helpful! she even recommended helpful tips for my shop !! thank you mica :D
It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin
I needed help with a few things in the app, and Abbie was super helpful! She was extremely knowledgeable and provided exactly what was needed.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Needed help verifying my store and Abbie was great! Helped me verify and increased my customer limit.
Thank you so much for the awesome 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
so far so good, good chat support. why is there a minimum of 100 characters for a review thats so many characters
Great support, Pete was very helpful! Also the app itself is very easy to handle. Definitely recommend it.
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin
The customer service was very good, the communication was very pleasant and the problem was solved very quickly. I really recommend it. I am a Chinese seller, and I really recommend you to use this.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
Simply the finest example of knowledgable, polite, professional and technically savvy customer support. Rivo is the best in the business
Thank you for the wonderful review! 🤩 We appreciate you using our app and for helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
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