All reviews

Rating Breakdown

  • 5
    96% (2,246 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

April 1, 2023

Nice rewards program. It integrates nicely with the reviews app. Both you should check out. If you are looking for an app that's Free! Customizable! Brandable! Easy To Use! Then this app is for you!

Store

TecSec

Using app

9 months

Total reviews

7

Average rating

4.6

Developer Reply

Thank you for using our app and for recommending us! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Cheers, Kevin

5 / 5 Share

March 30, 2023

So far so good, easy to install and operate and the customer service is above and beyond :) Jel was extremely helpful

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're overjoyed to hear that you're having a positive experience with our app. Your 5-star review means the world to us! Thanks, Kevin

5 / 5 Share

March 30, 2023

Paul, he was very helpful to add two app on my store. I asked additional request to him, he responded quickly Their service was very useful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

March 28, 2023

Customer service was excellent! Arianne replied quickly and added the export feature to our store. Fantastic!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

March 28, 2023

Great customer service. Arianne was very helpful and prompt on her response. Rivo will be a huge help on marketing my store.

Store

vxxiii

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 Best wishes, Kevin

5 / 5 Share

March 27, 2023

Abbie of Rivo gave me exceptional service. She was kind, and prompt in responding to my questions. I highly recommend this service/app and make sure you get Abbie :-)

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us. All the best, Kevin

5 / 5 Share

March 24, 2023

Abbie was an absolute gem helping me make adjustments today!! The platform is everything we’ve been looking for, definitely a must add to every store

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

We take pride in offering a platform that meets the needs of our customers, and we are delighted to hear that it is everything you have been looking for. We appreciate your recommendation, and we hope to continue to exceed your expectations. Thanks, Kevin

5 / 5 Share

March 24, 2023

Buena experiencia de momento con la aplicacion, la asistenta Jel me ayudo mucho. La seguire probando.

Store

santmez

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! 🌟 ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! Saludos, Kevin

5 / 5 Share

March 24, 2023

Jel helped me today and she was absolutely AMAZING. she went above and beyond with service. I had no issues. And got great advice i wasn't expecting! This experience made my day today and she deserves some acknowledgement for sure!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you had a positive experience with our services! Our team works hard to ensure every customer is satisfied, so it's great to receive feedback like this. All the best, Kevin

5 / 5 Share

March 23, 2023

Abbie was a great and was able to help me with my customer referrals. Abbie provided great customer service!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Your satisfaction is our top priority, so we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! All the best, Kevin

5 / 5 Share

March 23, 2023

Yes! Absolutely! Thanks for helping become a top notch business. The customer service I received today was amazing!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. Cheers, Kevin

5 / 5 Share

March 23, 2023

Love the app!!! Great features and custom features for a free plan. Pete from chat support was extremely helpful, quick to answer, and very kind! Highly recommend this app.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

We're thrilled to hear that you're enjoying our app and that our custom features have been helpful to you. Thank you so much for taking the time to leave such a positive review and for recommending us! Much appreciated, Kevin

5 / 5 Share

March 21, 2023

Great app, very easy to use. Helpdesk was very responsive and they went above and beyond to help with all the questions.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Cheers, Kevin

5 / 5 Share

March 21, 2023

great customer service!! everyone i have chatted with has helped me tremendously!! i cant wait to start making money from my site so i can upgrade!

Store

ShopFix

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

We are delighted to hear that we were able to assist you effectively. We appreciate your business and look forward to supporting you as you grow your site. Please don't hesitate to reach out to us if you need any further assistance. Best wishes, Kevin

5 / 5 Share

March 20, 2023

Thank you Paul for your quick and kind help with setting the app settings. Your help is greatly appreciated. Once again, thank you so much for a smooth onboarding!

Store

Koktem

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know. Cheers, Kevin

5 / 5 Share

March 20, 2023

Paul was amazing! He was funny and helpful. I hope that has a wonderful day! I really like the customer service! I can't wait to discover more about Rivo.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Our team is dedicated to providing our customers with the best possible support, and we are pleased to hear that you appreciate our efforts. We are confident that you will discover even more benefits as you continue to use our product, and we look forward to hearing about your success. All the best, Kevin

5 / 5 Share

March 19, 2023

Hello! Your app has good mechanisms for more customers. I have a very good impression ofchatting with Paul. Very responsive person! Thanks i would recommend.

Store

JG SHOP

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We are thrilled that our mechanisms for attracting more customers have been effective for you. We pride ourselves on providing excellent customer service, and we're glad that we were able to assist you promptly and effectively. Thank you for your recommendation, and please don't hesitate to contact us if you have any further questions or concerns. Best regards, Kevin

5 / 5 Share

March 19, 2023

Incredible service from Paul and strong app functions. Settings are easy to understand and use and Paul helped me with many details, really helpful. Will try more Rivo apps soon

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

March 19, 2023

Fantastic. App is easy to use and customer service is great to work with! Highly recommended to anyone who wants a rewards based application on their store.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us! Much appreciated, Kevin

5 / 5 Share

March 18, 2023

Paul is a fantastic representative! He was so professional, pleasant, and understanding. There is enough stress that comes along with e-commerce. He pointed out things for me to take a look at to help out for now and in the future. I'm happy that I made the decision to download this app!

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

Wow, thank you for taking the time to write such a wonderful review of our services! We're thrilled to hear that we've exceeded your expectations and that you're happy with the work we've done. Your feedback is greatly appreciated. All the best, Kevin