All reviews

Rating Breakdown

  • 5
    96% (2,109 ratings)
  • 4
    3% (65 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2024

best app

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for calling us the best app! We're happy to hear you're enjoying it. If there's anything more we can do for you, just let us know! 😊 - Kevin & Rivo Team

5 / 5 Share

Aug. 21, 2024

Rivo has been an exceptional app & company to work with! Top notch service, especially from Bryan on the support team.

Store

PetHub

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled to have you with us and proud to provide top-notch service. 😊 - Kevin & Rivo Team

5 / 5 Share

Aug. 21, 2024

Always response quickly and effcient.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much! We're glad to hear you've been pleased with our quick responses. We're here for you anytime! - Kevin & Rivo Team

5 / 5 Share

Aug. 21, 2024

Great customer Service, happy to start with a loyalty programm.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your feedback! We're thrilled to have you start with our loyalty program. Here's to your success! - Kevin & Rivo Team

5 / 5 Share

Aug. 20, 2024

Great customer support! Immediately after installing rivo I started chatting with Jel, who helped me setting everything up and also provided some on-top-support. Love the first impression of that tool and really look forward working with rivo. Thanks, Jel!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We’re thrilled you had a great start with Rivo and that our support team could help. We’re excited to have you on board and look forward to your journey with us! - Kevin & Rivo Team

5 / 5 Share

Aug. 19, 2024

Amazing support and features! Jen assisted me, great!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review! We're thrilled to hear you're happy with our support and features. Here to help anytime! - Kevin & Rivo Team

5 / 5 Share

Aug. 19, 2024

Support from Paul was very helpful. Almost instant response, think he had to do a bit of digging for the solution as it wasn't obvious at first but he was able to find it out in the space of 40mins! (amongst helping others I imagine) Many thanks, Alec

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thanks for your patience and the great review! We're glad we could find the solution for you. Our support team is always here to help! - Kevin & Rivo Team

5 / 5 Share

Aug. 19, 2024

Great support and easy to use, really happy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience. We're here to make things easy and support you all the way! - Kevin & Rivo Team

5 / 5 Share

Aug. 19, 2024

Awesome experience with Rivo, just starting out

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Welcome aboard! We're excited to be part of your journey and thrilled you're enjoying Rivo. Thanks for the great review! - Kevin & Rivo Team

5 / 5 Share

Aug. 18, 2024

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Fantastic App. Great support

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled to hear you're loving the app and our support team. 😊 - Kevin & Rivo Team

5 / 5 Share

Aug. 18, 2024

I reached out to Paul for a couple of questions. He was very quick to assist me. I was a little bummed to find out there isn't a way for customers to enter text on question based "ways to earn" tasks within the app like a couple of other apps offer and the only work around is to create a form with a separate URL or something. Hopefully an in app question/form option comes in the future since it really is a great app. Either way, Paul was great and gave me the little bit of code I needed for the landing page in like 5 seconds.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad our support team was quick to help. We appreciate your suggestion and will keep it in mind for future updates. Happy to hear you're enjoying the app overall! - Kevin & Rivo Team

5 / 5 Share

Aug. 17, 2024

I love this app! I have tested pretty much all the loyalty apps available for Shopify, and this is by far the best. Even better is the awesome customer service. Jel was very helpful today and upgraded my account for free! Now that's service!

Using app

5 months

Total reviews

14

Average rating

5.0

Developer Reply

So glad to hear that, thank you! We're thrilled you love the app and our service. Enjoy your upgrade! 😊🎉 - Kevin & Rivo Team

5 / 5 Share

Aug. 16, 2024

Appli très efficace et simple

Store

MakeFor

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Merci pour votre avis ! Nous sommes ravis que vous trouviez notre application efficace et simple à utiliser. 😊 - Kevin & Rivo Team

5 / 5 Share

Aug. 16, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

"Rivo has been a game-changer for my store! Their support is outstanding, they are always there when I need it. Highly recommend!"

Using app

16 days

Total reviews

4

Average rating

4.0

Developer Reply

Awesome to hear, thank you! We're here whenever you need us. Really appreciate the recommendation! 🌟 - Kevin & Rivo Team

5 / 5 Share

Aug. 15, 2024

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Easy Set up

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're thrilled to hear setup was a breeze for you. 😊 - Kevin & Rivo Team

5 / 5 Share

Aug. 15, 2024

Great support and fast response times. Lot of good documentation, some of it does seem to be outdated for the old way that they did landing pages but overall easy to get setup.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback! Glad you found setup easy. We’re updating our docs to keep everything current. Appreciate your support! - Kevin & Rivo Team

5 / 5 Share

Aug. 15, 2024

Using app

13 days

Total reviews

1

Average rating

5.0