Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,361
Reviews
Chart
#381
Shopify

All reviews

5 / 5 Share
Aug. 12, 2025

Très réactif et a l'écoute, réponds toujours précisément aux questions. Merci beaucoup !

Store Using app Total reviews Average rating
SporeLife 2 days 1 5.0
Developer Reply

Merci pour votre excellent retour ! Nous sommes ravis d'apprendre que notre équipe a été réactive, attentive et précise dans ses réponses à vos questions. Vos gentils mots nous touchent vraiment beaucoup ! 😊 Nous sommes toujours là pour vous aider ! - Kevin et l'équipe Rivo

5 / 5 Share
Aug. 11, 2025

It works as advertised and their customer service person, Arianna, was amazing in helping me with everything I needed to get my site looking correct after a theme update. Super easy and hassle free.

Store Using app Total reviews Average rating
Fast Friends Clothing Co. Over 1 year 1 5.0
Developer Reply

Thank you for the fantastic review! We're so glad the app works as promised and that our customer service team made your theme update experience easy and hassle-free. Your kind words truly brighten our day! 😊 We're here for you anytime. - Kevin & Rivo Team

5 / 5 Share
July 30, 2025

Store Using app Total reviews Average rating
Made of More 2 months 3 5.0
5 / 5 Share
July 17, 2025

Love this app! It is exactly what I needed for my referral and loyalty program. It has a lot of customizability and features that I can utilize! Abbie from customer support has been so so helpful and I bug her with so many questions, but she always gets back to me and solves my problems. Great app, would definitely recommend

Store Using app Total reviews Average rating
Diddi and Bea 22 days 6 5.0
Developer Reply

Thrilled you love RIVO's referral and loyalty features! Thanks for the kind words about our customizable options and stellar support. We’re here for all your questions—keep rocking it! - Kevin & Rivo Team

5 / 5 Share
July 9, 2025

Very good.

Store Using app Total reviews Average rating
NiSO About 6 hours 3 5.0
5 / 5 Share
July 8, 2025

Paul was AMAZING to work with! He went above + beyond, spent many hours helping achieve what needed to be done. Thank you so much for all of your help, truly appreciate it!

Store Using app Total reviews Average rating
l u x e l o c i n 11 days 2 5.0
Developer Reply

Wow, thank you for the glowing review! 😊 We're thrilled our support team went above and beyond, spending hours to get everything just right for you. Your appreciation means the world—always here to help! - Kevin & Rivo Team

5 / 5 Share
July 6, 2025

We’re new to the Rivo platform, and our experience so far has been excellent. Arianne was incredibly helpful in answering all our questions and guiding us through the setup. The app itself is amazing—by far one of the best we’ve used. Huge thanks to Arianne for her outstanding support!

Store Using app Total reviews Average rating
Lovtastic Creations™ About 13 hours 2 5.0
Developer Reply

Thrilled to hear you’re loving Rivo as new users! 😊 Huge thanks for the shoutout—glad our support team was incredibly helpful with setup and answered all your questions. We’re stoked you find the app amazing and one of the best! Always here for you! - Kevin & Rivo Team

5 / 5 Share
July 5, 2025

The app was a bit hard to navigate at first but it gets easier the more you use it. Bryan was super fast to answer in the chat support when we could not get the tiers to work, but he guided us through it and now it works just as expected!

Store Using app Total reviews Average rating
Lustly 12 days 1 5.0
Developer Reply

So glad you're getting the hang of the app! 😊 Thanks for the shoutout—thrilled our support team was super fast and guided you through the tiers to get everything working perfectly. We're here for you anytime! - Kevin & Rivo Team

5 / 5 Share
July 4, 2025

Fast and helpful support, solved the problem in 5 minutes, love to see it!

Store Using app Total reviews Average rating
Olive & York About 2 years 3 3.7
Developer Reply

Woohoo, love that our support team solved your problem in just 5 minutes! 😊 Thanks for the awesome feedback—we’re always here to help! - Kevin & Rivo Team

5 / 5 Share
July 3, 2025

So glad I decided to go with Rivo. I was having a few issues setting it all up so I emailed them. Arianne responded back promptly and fixed both of the issues fast. One of the best customer service experiences I have had. Arianne went above and beyond. I also like all the options that Rivo offers.

Store Using app Total reviews Average rating
MillerCandleCo. 3 days 3 5.0
Developer Reply

Thrilled you’re loving Rivo! 😊 Huge thanks for the shoutout—glad our support team responded promptly, fixed your issues fast, and gave you a top-notch customer service experience. We’re stoked you’re enjoying all the options Rivo offers! Always here for you! - Kevin & Rivo Team

5 / 5 Share
June 30, 2025

Arianne was amazing, she worked with me fr a while and she end up building the landing page for me!

Store Using app Total reviews Average rating
TYPEYOURSKIN 1 day 2 5.0
Developer Reply

Wow, that’s awesome! Huge shoutout to our amazing team member for going above and beyond to build your landing page! 😊 We’re here for you anytime! - Kevin & Rivo Team

5 / 5 Share
June 30, 2025

We don't yet have enough experience of the application to give our full opinion, but the support team is incredible – special thanks to Arianne for her kindness, professionalism, and amazing help.

Store Using app Total reviews Average rating
Laudaris™ 24 days 4 5.0
Developer Reply

Thanks for the kind words about our support team! We're thrilled to hear about the kindness, professionalism, and amazing help you received. 😊 We're here for you as you explore the app! - Kevin & Rivo Team

5 / 5 Share
June 29, 2025

1

Store Using app Total reviews Average rating
seewinlife 8 minutes 2 5.0
5 / 5 Share
June 26, 2025

I love this app my customers love it, and the customer service with Arianna was amazing! Thank you, Rivo!

Store Using app Total reviews Average rating
Inspiring Sobriety Over 2 years 3 5.0
Developer Reply

Woo-hoo! 😄 So thrilled you and your customers are loving the Rivo app! Big thanks for the shoutout to our amazing customer service—we’re here for you anytime! 🌟 - Kevin & Rivo Team

5 / 5 Share
June 24, 2025

This is a really great loyalty app to start with. It has enough features, good pricing and a very reliable customer support.

Store Using app Total reviews Average rating
Volcom Indonesia Online Store About 1 year 3 5.0
Developer Reply

Thrilled you’re loving our loyalty app’s features and pricing! 😄 Thanks for the shoutout to our reliable support—we’re here for you anytime! 🌟 - Kevin & Rivo Team

5 / 5 Share
June 16, 2025

Store Using app Total reviews Average rating
DUBAI PERFUME SHOP 8 months 1 5.0
5 / 5 Share
June 13, 2025

Store Using app Total reviews Average rating
RallyBear About 2 months 8 5.0
5 / 5 Share
June 10, 2025

Paul was very patient answering all my questions. Great Support!!

Store Using app Total reviews Average rating
AVLGEAR 4 days 8 4.9
Developer Reply

So glad our team was patient and answered all your questions! Thanks for the awesome review—we’re always here with great support! 😊🚀 - Kevin & Rivo Team

5 / 5 Share
June 10, 2025

The support team is awesome and very willing to help and assist!

Store Using app Total reviews Average rating
Gyeon Quartz USA 8 months 1 5.0
Developer Reply

Thrilled to hear our support team’s awesomeness and eagerness to assist! Thanks for the love—we’re always here to help! 😊🚀 - Kevin & Rivo Team

5 / 5 Share
June 9, 2025

I had a small issue and could not figure it out, once I had a chat with Arianne she was so lovely and sorted this out in minutes for me thank you so much Arianne 10/10 customer service

Store Using app Total reviews Average rating
Smith & Kennedy Scents About 4 years 4 5.0
Developer Reply

So glad our lovely support team sorted your issue in minutes! Thanks for the 10/10 review—we’re thrilled to help and always here for you! 😊🚀 - Kevin & Rivo Team

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