Rivo: Loyalty Program, Rewards
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An amazingly personable and incredible support experience! Arianne in the Rivo support team has been absolutely wonderful in delivering, what quite frankly and sadly is a lost art and passion in todays digital age. As a new Shopify and potential Rivo customer, her customer-centric attitude, expertise, perseverance delivered everything you could ever want, and more to convert any doubtful customer. She made a Rivo customer out of us. She excels the experience as much as the app itself. Thank you Arianne. I hope i always get to deal with you.
Loads of features, intuitive setup, and excellent support... and all at a very affordable price. Shout out to Arianne who was there via chat to help me with all my questions.
Thank you for the awesome review! We're so glad you find our app feature-rich, easy to set up, and budget-friendly. Huge thanks for the shout-out to our supportive chat team! 😊 Always here for your questions! - Kevin & Rivo Team
Adrianne was extremely helpful. We had a lot of questions and she took the time to explain thoroughly and helped guide us where we needed to go.
Thank you for the kind review! We're so glad our support was helpful, patiently answering your questions and guiding you. 😊 Your feedback means a lot, and we're here for you! - Kevin & Rivo Team
app works well, support is top-notch
Thanks for the great feedback! Thrilled you love the app and find our support top-notch. 😊 We're always here for you! - Kevin & Rivo Team
Wonderful customer service, always so helpful with anything we needed!
Thank you for the lovely feedback! We're so glad our customer service team could be there for all your needs. 😊 Always here to help! - Kevin & Rivo Team
Très réactif et a l'écoute, réponds toujours précisément aux questions. Merci beaucoup !
Merci pour votre excellent retour ! Nous sommes ravis d'apprendre que notre équipe a été réactive, attentive et précise dans ses réponses à vos questions. Vos gentils mots nous touchent vraiment beaucoup ! 😊 Nous sommes toujours là pour vous aider ! - Kevin et l'équipe Rivo
It works as advertised and their customer service person, Arianna, was amazing in helping me with everything I needed to get my site looking correct after a theme update. Super easy and hassle free.
Thank you for the fantastic review! We're so glad the app works as promised and that our customer service team made your theme update experience easy and hassle-free. Your kind words truly brighten our day! 😊 We're here for you anytime. - Kevin & Rivo Team
Love this app! It is exactly what I needed for my referral and loyalty program. It has a lot of customizability and features that I can utilize! Abbie from customer support has been so so helpful and I bug her with so many questions, but she always gets back to me and solves my problems. Great app, would definitely recommend
Thrilled you love RIVO's referral and loyalty features! Thanks for the kind words about our customizable options and stellar support. We’re here for all your questions—keep rocking it! - Kevin & Rivo Team
Paul was AMAZING to work with! He went above + beyond, spent many hours helping achieve what needed to be done. Thank you so much for all of your help, truly appreciate it!
Wow, thank you for the glowing review! 😊 We're thrilled our support team went above and beyond, spending hours to get everything just right for you. Your appreciation means the world—always here to help! - Kevin & Rivo Team
We’re new to the Rivo platform, and our experience so far has been excellent. Arianne was incredibly helpful in answering all our questions and guiding us through the setup. The app itself is amazing—by far one of the best we’ve used. Huge thanks to Arianne for her outstanding support!
Thrilled to hear you’re loving Rivo as new users! 😊 Huge thanks for the shoutout—glad our support team was incredibly helpful with setup and answered all your questions. We’re stoked you find the app amazing and one of the best! Always here for you! - Kevin & Rivo Team
The app was a bit hard to navigate at first but it gets easier the more you use it. Bryan was super fast to answer in the chat support when we could not get the tiers to work, but he guided us through it and now it works just as expected!
So glad you're getting the hang of the app! 😊 Thanks for the shoutout—thrilled our support team was super fast and guided you through the tiers to get everything working perfectly. We're here for you anytime! - Kevin & Rivo Team
Fast and helpful support, solved the problem in 5 minutes, love to see it!
Woohoo, love that our support team solved your problem in just 5 minutes! 😊 Thanks for the awesome feedback—we’re always here to help! - Kevin & Rivo Team
So glad I decided to go with Rivo. I was having a few issues setting it all up so I emailed them. Arianne responded back promptly and fixed both of the issues fast. One of the best customer service experiences I have had. Arianne went above and beyond. I also like all the options that Rivo offers.
Thrilled you’re loving Rivo! 😊 Huge thanks for the shoutout—glad our support team responded promptly, fixed your issues fast, and gave you a top-notch customer service experience. We’re stoked you’re enjoying all the options Rivo offers! Always here for you! - Kevin & Rivo Team
Arianne was amazing, she worked with me fr a while and she end up building the landing page for me!
Wow, that’s awesome! Huge shoutout to our amazing team member for going above and beyond to build your landing page! 😊 We’re here for you anytime! - Kevin & Rivo Team
We don't yet have enough experience of the application to give our full opinion, but the support team is incredible – special thanks to Arianne for her kindness, professionalism, and amazing help.
Thanks for the kind words about our support team! We're thrilled to hear about the kindness, professionalism, and amazing help you received. 😊 We're here for you as you explore the app! - Kevin & Rivo Team
I love this app my customers love it, and the customer service with Arianna was amazing! Thank you, Rivo!
Woo-hoo! 😄 So thrilled you and your customers are loving the Rivo app! Big thanks for the shoutout to our amazing customer service—we’re here for you anytime! 🌟 - Kevin & Rivo Team
This is a really great loyalty app to start with. It has enough features, good pricing and a very reliable customer support.
Thrilled you’re loving our loyalty app’s features and pricing! 😄 Thanks for the shoutout to our reliable support—we’re here for you anytime! 🌟 - Kevin & Rivo Team
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