All reviews

Rating Breakdown

  • 5
    96% (2,246 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

March 17, 2023

Thank you Jel for your awesome support. She answered all my questions and gave me extra tips for my website. Chatting with Jel was like talking to a friend who really cares about my business. Thank you Rivo and Thank you Jel :)

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 17, 2023

So far so good - seems to be very easy to set up and works straight away. Will see how it goes now! Thanks to Jel for your help

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your positive feedback with us! Cheers, Kevin

5 / 5 Share

March 16, 2023

Three out of three!!! I now have the rivo popup, reviews and loyalty apps installed. So easy to use and if you get stuck the customer service is amazing. Abbie has been so helpful, I really cant recommend rivo enough!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for being a valued customer and for using our apps! 🤩 We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Our team here at Rivo will be delighted to assist you. Cheers, Kevin

5 / 5 Share

March 16, 2023

So far I love this app it makes things so much easier and they recommend things that I forgot about or didn't think of. Not to mention the speedy response from the customer service representative. Abbie is one of the representatives ive encountered she's very speedy knowledgeable and helful.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that our app has made things easier for you and that we were able to provide you with fast and knowledgeable assistance. We always strive to provide our customers with the best possible service and support, and it's great to hear that we have exceeded your expectations. Thank you for using our app and sharing your positive experience! All the best, Kevin

5 / 5 Share

March 16, 2023

Rivo: Loyalty & Referrals is very good. PETE was very patient and solved all my questions... I will always support

Store

JADENS

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and services! Thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Best wishes, Kevin

5 / 5 Share

March 15, 2023

The app is very easy to setup and the customer service is impeccable. Paul helped me setup the app and also went above and beyond with taking a look at my store as whole and giving me pointers. 10/10 recommend. Thank you Paul for your help today!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're committed to providing a user-friendly experience for our customers, and we're glad to hear that the setup process met your expectations. Thank you for your positive feedback and recommendation! Please don't hesitate to reach out to us if you need any further assistance. All the best, Kevin

5 / 5 Share

March 14, 2023

Love the app and the features they offer, Jel was a great help and didn't take her long to solve my issues. Would recommend this over other rewards apps

Store

Girvora

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your support and trust in our services mean everything to us. Thank you for spreading the word! Much appreciated, Kevin

5 / 5 Share

March 14, 2023

I recently added this app to my website and the set up was easy. I needed some help with rewarding customers for past purchases. Mica jumped right in and helped me solve the problem quickly. Thank you!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you choosing our app and are so glad to hear that the setup process was quick and easy for you! Thank you for taking the time to share your positive experience with us. If any questions come up or if we can help along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 13, 2023

Just downloaded the app and it seems to work great so far. The set-up is simple to follow and when I needed some help, Abbie, jumped right in and straighten things out for me. Abbie also gave me feedback about my website which was beyond her call of duty. I love it when people go out of their way to help. Thanks Abbie, and thanks Rivo.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin

5 / 5 Share

March 13, 2023

I had a excellent experience today with Pete he cud not of been more kind and helpful Im 100% satisfied with the customer service i received and am super excited to get to use all the great looking features this app has to offer!!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Your feedback has made our day! 🤩 We're so glad you had an excellent experience with our services. We take pride in delivering exceptional work and providing outstanding customer support. Thank you for choosing us and for sharing your thoughts. Much appreciated, Kevin

5 / 5 Share

March 12, 2023

Great and proactive customer support from Arianne! Starting to get used to the app and will try out more features soon.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. All the best, Kevin

5 / 5 Share

March 10, 2023

Abbie was so helpful and responsive to our questions and requests. Really recommend Rivo. Thanks again Abbie.

Using app

8 months

Total reviews

2

Average rating

4.0

Developer Reply

We're thrilled that we were able to provide you with such outstanding service. Thank you for taking the time to share your positive experience with us and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

March 9, 2023

Excellent customer service! Abbie was Great and really helpful! She even helped me with some other things I hadn’t realized I needed help with! Really great service!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to have exceeded your expectations. Thank you for your kind words and for choosing us! Much appreciated, Kevin

5 / 5 Share

March 8, 2023

Customer service is on another level, extremally good. the app is amazing aswell still getting used to it though.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

March 8, 2023

need some help and got it. Not only fast, but the employee was really MEGA kind. Thumbs up from here... what a blessing

Using app

About 8 hours

Total reviews

5

Average rating

4.8

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

March 8, 2023

The Rivo loyalty and rewards app is an excellent tool for your customers who want to save money while shopping. With Rivo, users can earn points for their purchases, which they can then redeem for discounts and other rewards. The app is easy to use and has a user-friendly interface, making it a breeze to navigate and take advantage of its features. One thing that sets Rivo apart from other loyalty and rewards apps is its exceptional customer service. I have read how users rave about the helpfulness of the Rivo representative Paul. They say that Paul is knowledgeable, friendly, and always willing to go the extra mile to help customers. Whether you need assistance with the app or have questions about your rewards, Paul is there to lend a hand. I appreciated the personalized attention I received from him because he made me feel valued and appreciated as a customer. He also has funny gifs. The Rivo loyalty and rewards app is an excellent choice for store owners. With its user-friendly interface and outstanding customer service, it's no wonder that so many people are raving about this app. And if you ever need assistance, you can rest assured that Paul and the rest of the Rivo team will be there to help you every step of the way.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving such a positive review of our app! We're thrilled to hear that you found the app easy to use and a great way to save money while shopping. We pride ourselves on providing exceptional customer service, and we're glad we were able to assist you in a friendly and knowledgeable manner. We appreciate your kind words and are happy to hear that you felt valued and appreciated as a customer. We look forward to continuing to provide you with great service and support, and we hope you enjoy using our app to earn rewards and discounts. Best wishes, Kevin

5 / 5 Share

March 7, 2023

Very easy to use and lots of options to earn points. Win, win! I worked with Paul again so the help was A1 :-)

Using app

3 months

Total reviews

9

Average rating

4.4

Developer Reply

We're glad that you're finding our app easy to use and efficient. Thank you for your positive feedback, it means a lot to us. Much appreciated, Kevin

5 / 5 Share

March 6, 2023

My experience was amazing!! Abbie helped me with everything I needed and got it all setup on my website very easy!!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed. ✨ Best wishes, Kevin

5 / 5 Share

March 6, 2023

great customer service, Paul did great in helping me all the way in the process to navigate and additional services beyond what i expected

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

5 / 5 Share

March 6, 2023

So far so good, support was quick and helpful. Decided to use Rivo instead of the other highly rated ones. As it is a better interface, and more features

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your support means everything to us, and we're grateful that you've chosen our app for your business. Thanks so much for the positive feedback and 5-stars! 🌟 Best wishes, Kevin