Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,357
Reviews
Chart
#361
Shopify

All reviews

5 / 5 Share
Jan. 5, 2023

Customer service personnel Paul was extremely accommodating, quick response and delivered more than what I asked! I love the app, it gives additional incentive for people viewing the store to leave their email

Store Using app Total reviews Average rating
Hone Aroma Over 1 year 8 5.0
Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share
Jan. 4, 2023

The Rivo rewards & loyality program app is an excellent idea and will hopefully help keep bringing my customers back for more purchases. The Support for the app is also absolutely awesome! Abbie was so helpful and efficient in the way she helped me with a couple of technical things in my store. She also gave me some good suggestions too. Thank you very much, keep up the great work!!

Store Using app Total reviews Average rating
351 Automotive Solutions About 14 hours 4 5.0
Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

5 / 5 Share
Jan. 1, 2023

Wonderful app and exceptional customer service. Very happy with the support I have been provided and excited to offer a rewards experience to my customers!

Store Using app Total reviews Average rating
lunadarkshop About 2 months 2 5.0
Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share
Dec. 31, 2022

Mica was super helpful and patient + responded really quickly, I was debating between Rivo and a couple of other loyalty apps but the elite customer service helped me make a decision to stick with Rivo!

Store Using app Total reviews Average rating
motheatmoon 8 days 1 5.0
Developer Reply

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to help you. ✨ Best wishes, Kevin

5 / 5 Share
Dec. 28, 2022

Rivo is amazing. The support is 2nd to none and we look forward to growing our business alongside Rivo. Lance - thank you so much for all your help!

Store Using app Total reviews Average rating
Flush Packaging 8 days 19 3.8
Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share
Dec. 28, 2022

Pete was very helpful, looking forward to working together. He helped me quickly and was very friendly

Store Using app Total reviews Average rating
Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share
Dec. 27, 2022

Best customer service I have received! Would recommend the app for loyalty program as I think it will meet our needs!

Store Using app Total reviews Average rating
2putt About 22 hours 2 5.0
Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share
Dec. 24, 2022

The staff is very helpful! Had Chat contact several times and was happy every time. Waiting time was very little. Thank you!

Store Using app Total reviews Average rating
Coffee Coaching Club About 16 hours 2 5.0
Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share
Dec. 23, 2022

Fantastic suite of Shopify apps. Lots of features - even on the free plans. We've had nothing but great experiences working with Abby, Jel and James. They're always ready and willing to help. They're quick to respond. And they're super nice. An obviously amazing company culture.

Store Using app Total reviews Average rating
Better Coffee Club About 3 hours 2 5.0
Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share
Dec. 22, 2022

Abbie was very kind and professional. She solve very fast two problems with a popup on my website and know it works properly! Thankyou very much Abbie, really appreciated :)

Store Using app Total reviews Average rating
imperodelmate.com 6 months 3 5.0
Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share
Dec. 22, 2022

Jel was so sweet and attentive and went over and above to support me in setting up my Rivo App. Can't wait to use this app more :)

Store Using app Total reviews Average rating
Helena's Bookish Gifts About 2 hours 1 5.0
Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share
Dec. 21, 2022

it is agreat app very helful and useful for my growth. I should say Abbie is an excellent customer service agent vey nice professional prompt and very accomodating Thank you

Store Using app Total reviews Average rating
BROOCHITON 6 days 18 4.8
Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
Dec. 21, 2022

Arianne was very prompt and helpful! I like how the free plan gives you what you need to start without feeling dissatisfied. My plan is to upgrade very soon.

Store Using app Total reviews Average rating
Megan-Marie About 2 hours 1 5.0
Developer Reply

Awesome, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🎉 Cheers, Kevin

5 / 5 Share
Dec. 21, 2022

So far I am loving Rivo! The step by step instructions are so easy and clean to work through to get set up! Customer support is friendly and answers your chat in a timely manor. Arianne was positive, beyond helpful and even complimented us on our website and branding. Knowing they have a customer support team who cares about their customers, even if you on the free plan, is super important to a business who also highly values authentic customer support!

Store Using app Total reviews Average rating
Lux and Lye About 3 hours 2 5.0
Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

5 / 5 Share
Dec. 21, 2022

Great app so far, not all functions used yet but I'm confident that all needed functions are available. As promised, the service is great, very quick and helpful.

Store Using app Total reviews Average rating
NEGOTIA Leather About 1 hour 6 5.0
Developer Reply

Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to assist you. All the best, Kevin

5 / 5 Share
Dec. 16, 2022

The app is easy to use and relatively straightforward. It also does what it says it does. Customer service was incredibly fast and helpful. I think I'm going to stick with them.

Store Using app Total reviews Average rating
Kiwee 3 days 7 5.0
Developer Reply

It's music to our ears that you are happy with our app and services! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share
Dec. 16, 2022

Betty was just amazing to gave me the best customer service. Really nice and offered me some options in the apps. Beyond of my expectations. Thanks Betty & Rivo apps. Well done!

Store Using app Total reviews Average rating
moment. About 2 hours 9 5.0
Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Best regards, Kevin

5 / 5 Share
Dec. 15, 2022

Rivo, Rivo's customer service and all the service and platform Rivo is building is simply fantastic, everything is perfectly well explained with articles straight to the point, if encountering any issue support team is there to provide with super fast solutions, and the tool itself... wow! 5 stars cause there are no more!

Store Using app Total reviews Average rating
amoyteas 5 days 9 5.0
Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! If you have any further questions or experience issues along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. Thanks so much for the wonderful feedback and 5-stars. 🌟 Best wishes, Kevin

5 / 5 Share
Dec. 14, 2022

Mica was super helpful and assisted me much faster than expected. Mica made this process super easy for me!

Store Using app Total reviews Average rating
Stash Candle Co. 1 day 3 5.0
Developer Reply

Thanks so much for your kind words and 5-star review! We are here for you anytime you need us. Best regards, Kevin

5 / 5 Share
Dec. 9, 2022

Rivo definitely has one of the best supports in the whole Shopify! Pete from support team he helped me increase my customer cap for my rewards program, and he went above and beyond what I asked him, by suggesting other cool stuff. he has given me the best customer support experience. Thanks Rivo And Thanku Soo Much #Pete

Store Using app Total reviews Average rating
ZariiWalaa Over 1 year 1 5.0
Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

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