All reviews

Rating Breakdown

  • 5
    96% (2,246 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

March 5, 2023

Great experience. Pete had some great advice too. Would recommend. This app has helped us generate some sales already.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

March 4, 2023

This is by far the most simple app to navigate your business, and help gain customers to purchase from your store. Paul and his customer service was superb he was very helpful, and he also showed me some tips and tricks for my store.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything we can do to improve your experience, please don't hesitate to reach out. All the best, Kevin

5 / 5 Share

March 3, 2023

yes i like the app function so far the chat support is a great asset for the app, abbie is A GREAT HELP with my issue

Store

ReesENT

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Your satisfaction is our top priority, so we're thrilled to hear that you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! All the best, Kevin

5 / 5 Share

March 2, 2023

she was so nice and helpful with everything. answered all my questions promptly and knew the answer to every single one! her name is jel.

Using app

About 6 hours

Total reviews

2

Average rating

3.0

Developer Reply

It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your feedback! Cheers, Kevin

5 / 5 Share

March 2, 2023

I highly recommend this app for new users, this app allows me to do the Loyalty & Referrals as I wanted. The interface is easy to navigate and I find everything I need quickly. Mr. Pete from the support team guide me all the way to the end. his support was highly appreciated.

Using app

About 2 hours

Total reviews

7

Average rating

4.7

Developer Reply

We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out. Best regards, Kevin

5 / 5 Share

March 1, 2023

Abbie was very helpful and pleasant to work with. Highly recommended. I'm extremely happy with the service I received.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your satisfaction is our top priority, so we're thrilled to hear that you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot! All the best, Kevin

5 / 5 Share

March 1, 2023

Jel was very helpful and was very professional. She answer everything and was quick to reply. I recommend the app

Using app

About 2 hours

Total reviews

2

Average rating

3.0

Developer Reply

It's always a pleasure to hear that our services met your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for recommending us! Much appreciated, Kevin

5 / 5 Share

Feb. 28, 2023

Loved it. Arianne was a delight, and her gif game is strong haha. Definitely recommend! Kudos to you guys!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Your positive feedback has made our day - thank you so much for using our app and for taking the time to let us know how we're doing. We're committed to providing a top-notch experience for our users, and we're glad to hear that we're succeeding. All the best, Kevin

5 / 5 Share

Feb. 28, 2023

Super service support avec des petits conseils pertinants. J'ai apprécié mes échanges via le chat avec mon interlocutrice. J'aime bien l'ensemble des services proposés, jusque la je trouve RIVO très chouette.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nos services ! Notre équipe travaille dur pour s'assurer que chaque client est satisfait, c'est donc formidable de recevoir des commentaires comme celui-ci. 😊 Merci, Kévin

5 / 5 Share

Feb. 27, 2023

So good so far, and customer support (Abbie) has been super helpful. Very comfortable compared to other Apps on here so far.

Store

Degreve

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Feb. 27, 2023

Awesome support by Abbie, app is great too! does exactly what it says and more, download it and try it for yourself.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app does exactly what it says! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Feb. 27, 2023

I have tested 2 other programs before. Also smile. This app is much more customizable. For example, change text. The support is very fast and courteous. The free version is already better than other programs. I have not regretted my decision. In Germany: Ich habe vorher 2 andere Programme getestet. Auch smile. Diese App lässt sich viel besser an die eigenen Bedürfnisse anpassen. Zum Beispiel Text ändern. Der Support ist sehr schnell und zuvorkommend. Die free Version ist schon besser als andere Programme. Ich habe meine Entscheidung nicht bereut.

Using app

8 months

Total reviews

12

Average rating

5.0

Developer Reply

Wir wissen Ihr Geschäft zu schätzen und freuen uns, dass Sie unsere App verwenden. Unser Team ist hier, um Ihnen bei jedem Schritt zu helfen. Wenn Sie weitere Fragen oder Bedenken haben, können Sie sich gerne an uns wenden. Beste Grüße, Kevin

5 / 5 Share

Feb. 27, 2023

I just downloaded and am browsing but this app seems pretty amazing. Chat Assistant -Pete is Perfect! He is very nice and helpful :) Got all the answers I want from him!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Feb. 26, 2023

Great app and fantastic customer service from Arianne who went above and beyond to answer our query and have everything sorted for us.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled that our services have been meeting your expectations and are always here to help with anything you need. Cheers, Kevin

5 / 5 Share

Feb. 26, 2023

Rivo is a great app and everyone is always helpful. Pete helped me and he was awesome. I have no complaints at all.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're grateful for your trust in our app and are here to support you in any way we can. If you have any questions or concerns, please don't hesitate to get in touch. Best regards, Kevin

5 / 5 Share

Feb. 25, 2023

Very good and useful app and Very friendly customer service, especially from Paul! Helped me out with all my queries!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Feb. 25, 2023

Very helpful in resolving the issue I had with my loyalty program page. The features and the customer service received are amazing!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed. All the best, Kevin

5 / 5 Share

Feb. 24, 2023

I have had a great experience thus far. Jel was extremely helpful and knowledgeable and I am pleased

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Dec. 3, 2023

Was helped by Mica and Abbie, who was very nice and helpful. Good app so far and looking forward to seeing how it can grow our business. Would recommend to others looking to add a nice loyalty program for their customers.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out. Best regards, Kevin

5 / 5 Share

Feb. 22, 2023

Abbie's customer service was great, her suggestions on my website were very helpful and contructive and, she was very supportive of my business!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin