Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#986
All reviews
Nov. 8, 2022
This app is a great integration to my store, easy and fast to set up with an amazing support service! Totally recommended.
Your review made our day! π€© Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin
Nov. 7, 2022
I had questions about the rewards program and they were quick to respond. They were very nice and helpful.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Nov. 6, 2022
Great help by Arianne and very prompt responses. Understood the problem and provided extra assistance for me to get more familiar with the features as well.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. π Much appreciated, Kevin
Nov. 3, 2022
Pete was WONDERFUL! He went over and beyond! I have a free account with Rivo and let me say - you get SOOO MUCH! Once my store grows, I will definitely upgrade my account to unlock all full features! Their customer service support is WONDERFUL too! and I have spoken with a handful of support associates at Rivo. This is HONESTLY the best app for their customer rewards and loyalty program. THE BEST, hands-down!! I downloaded so many other apps that weren't good enough until Rivo. The ease of setup is what I genuinely appreciate. This is my honest review. Thank you guys!
You are amazing! β¨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. π€© Cheers, Kevin
Nov. 2, 2022
I reached out to get information about the site and how to use it, and spoke to Abbie. Not only was she able to help me but she provided other resources to help improve my website. She went above and beyond and appreciated her help.
It's music to our ears that you are happy with our customer service! If there's anything else we can do, just let us know. Our team will be pleased to assist you! π Thanks, Kevin
Oct. 22, 2024
Been using the rewards app for a year now, and have lots of customers signed up and enjoying the rewards. Bryan has been most helpful with any questions and things I wanted to do, only problem is I need to move the customers and their points to our new website, and currently there isn't an export CSV way to do this, so we will need to manually input the customers into a CSV form and import them to the new website, which will be time consuming.
Thanks so much for choosing our app and for recommending us! π If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin
Nov. 2, 2022
Amazing service and all-round best app available for shopify won't be disappointed at all. Customer service is amazing and so friendly and helpful.
What a wonderful review! π€© This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin
Nov. 2, 2022
Useful rewards app and easy to set up. Thanks for great professional supporting by Pete. Expect more free function in the future.
Awesome! Thanks so much for the 5-stars and for the positive feedback! Best regards, Kevin
Nov. 2, 2022
Pete did a great job on assisting for promotion. 100% Free to remove brand and upgrade the limitation.
We truly appreciate the 5-Star review! These reviews make our day here. πThanks, Kevin
Nov. 1, 2022
i am really appreicated for the assistant, they are so nice, and very patient to help. i will keep using it! thanks a lot!
Your 5-star review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! π Cheers, Kevin
Nov. 1, 2022
I use Rivo's other apps and have been happy, so I'm expecting more of the same with this. Great customer service!
Wonderful! πWe greatly appreciate you using our apps, and we are always here anytime you need us. Thank you so much for the positive feedback! All the best, Kevin
Oct. 31, 2022
Have used this app for a while now. The set-up was easy, never had any issues at all. So many good features on the free plan alone. The customer service has been outstanding. I dealt with Abbie and she went above and beyond for me. If you are looking for a loyalty program - look no further. RIVO won't disappoint!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! Cheers to success to you and your business! π€© Best wishes, Kevin
Oct. 30, 2022
The Loyalty Program app is great and when it comes to the support team it is perfect. I love it; Highly recommended
Thanks so much for the positive review and for recommending us to the Shopify community! π Cheers, Kevin
Oct. 28, 2022
Customer service is amazing, it really sets this app apart from all other loyalty/ rewards programs! Product is great also.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! π Best wishes, Kevin
Oct. 27, 2022
I spoke with Abbie through Chat, she was able to help me with my account. She was very nice and professional.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. π Thanks, Kevin
Oct. 27, 2022
Great reward program with many customizations. Perfect for small shops but also for bigger ones. Support is terrific. Absolutely the best support I have had with any app maker.
Thank you so much for the wonderful review and thoughtful feedback! π€© We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin
Oct. 27, 2022
I have nothing but great thing to say about the app features as well as the support I have received from their team. I have had this app for over a year now, and every time I have reached out with a question or for general support, the team has worked with me 1-1, immediately and my issues were resolved within minutes. I would highly recommend this and any other app that is being run by this team.
You are amazing! β¨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. π Cheers, Kevin
Oct. 26, 2022
This rewards app is easy to use and the support is quick and timely as well! Abbie went above and beyond with help toward the ability to get my store to become a sustainable income source!
Thank you for the wonderful review! π€© We greatly appreciate you using the app! If any questions come up or if we can help in any way, please feel free to let us know. Much appreciated, Kevin
Oct. 26, 2022
I loved the Rivo review app so much, I decided to install this as well. All the help that Abbie from Rivo Support provided was a big part in this decision. You folks are doing an amazing job. I'm very happy.
This review made our day, and we're so excited that you love our app! π€© Your praise in your 5-Star review is very much appreciated! π All the best, Kevin
Oct. 23, 2022
So far the app is great and very user friendly. Today was my first time using the app and I needed help with exporting my previous customer's order history. When I reached out for help Arianne went above and beyond. She answered my question very quickly and even offered some very helpful advice about the layout of my website in general . She even provided links on how to edit and improve that feature. As a result my site looks will look more professional. Thank you again Arianne.
Thank you so much for the wonderful review and thoughtful feedback! π€© We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin