All reviews

Rating Breakdown

  • 5
    96% (2,246 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Feb. 21, 2023

Overall the app is great. The onboarding process is really good and provides a fool-proof checklist to make sure you get off to a good start. Live support has been responsive and helpful. Would recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best wishes, Kevin

5 / 5 Share

Feb. 21, 2023

I take this app to create a referrals & loyalty programme for my shop. They have many benefits with this app : -great support (thank you Pete for your support he give me answer to all my question very quickly -the price, much fonctionnality for a better price than other app

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Your positive feedback is greatly appreciated. Thank you for letting us know that we're on the right track! Much appreciated, Kevin

5 / 5 Share

Feb. 20, 2023

Fantastische service, app werkt perfect, zou dit aan iedereen aanraden, maakt het erg makkelijk om emailadressen te krijgen van je klanten door het beloningssysteem

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Uw aanbeveling is de hoogste vorm van compliment en we zijn u dankbaar voor uw steun. Bedankt, Kevin

5 / 5 Share

Feb. 20, 2023

Pete was fantastic he was very helpful and funny. So far I like the app and I'm sure my customers are going to love it too. I mean having points thrown in your face for free items would definitely have me coming back! But I would just come back for Pete because he's hilarious

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for using our app! We're so happy to have you as a customer and are always here to help with any questions or issues you may have. Much appreciated, Kevin

5 / 5 Share

Feb. 19, 2023

Arianne She is the best in a moment she helped me in everything. Super professional recommend it to everyone thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Your recommendation is the highest form of compliment, and we're grateful for your support. Thanks, Kevin

5 / 5 Share

Feb. 17, 2023

Jal was an amazing help to me. They answered all of my questions, solved my problems, and even made awesome suggestions for my improvement. I love the features of the Loyalty and Referrals; its a great way to show appreciation to loyal customers and those who they refer. I'm a fan of all 3 Rivo apps.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for being a valued customer and for using our apps. We're always here to help and support you, so if you need anything, just reach out to us. All the best, Kevin

5 / 5 Share

Feb. 17, 2023

Super easy to use! And five star customer service!!! Thank you MICA!!! Replied superfast and offered advice I didn't even know I needed!!!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you enjoyed your experience with us. Thank you for your positive feedback and 5-stars! ๐ŸŒŸ Much appreciated, Kevin

5 / 5 Share

Feb. 17, 2023

Perfect app that really works with our customers. Easily set-up and managed. Would recommend to anyone.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're glad that you're finding our app easy to use and efficient. Thank you for your positive feedback. It means a lot to us. ๐Ÿ™Œ Cheers, Kevin

5 / 5 Share

Feb. 16, 2023

Abbie gave extremely professional and helpful service! Their app is incredibly good even for the free plan, has already gained great new features since I've installed only a week ago, and has already netted me 3 large (~800$) orders. So glad i found this app!

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

We're so excited that our app has provided excellent results and is helping your store skyrocket! Thanks so much for the positive feedback and review! All the best, Kevin

5 / 5 Share

Feb. 16, 2023

Abbie was super fast, super helpful and very knowledgeable. Very good service. I would not hesitate to use the chat service again.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. ๐Ÿ˜ƒThanks, Kevin

5 / 5 Share

Feb. 13, 2023

Arianne is AMAZING with support and provided excellent suggestions along with solving my problem that I had quickly!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed. Best regards, Kevin

5 / 5 Share

Feb. 12, 2023

So far I really enjoy this app. I reached out for assistance and Paul provided literally the best customer service I have ever received. Great job!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ๐ŸŒŸBest wishes, Kevin

5 / 5 Share

Feb. 12, 2023

Just downloaded this and had a query and didn't have to wait long before the super helpful Arianne was to hand! Big thanks to her and nothing was too much trouble. Very happy and seems very user friendly app.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! ๐Ÿคฉ We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Feb. 10, 2023

Really great customer service and help! Gone out of their way to help me improve my site! I really appreciate it!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! ๐ŸŒŸ Thanks, Kevin

5 / 5 Share

Feb. 8, 2023

Abbie was super helpful. I went in with the intention of asking only question. Not only did Abbie address my concern, but she went above and beyond to give me helpful tips. As a newbie to shopify and setting all this up, I am very confused navigating through all this. Abbie was kind, helpful and honest. I hope the entire Rivo team is like Abbie, that would be awesome! Thank you Abbie, YOU ROCK!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! ๐Ÿคฉ We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ๐Ÿ™Œ Cheers, Kevin

5 / 5 Share

Feb. 8, 2023

I have several rivo apps installed and so far I love them! The customer service is top notch and the apps are easy to use.

Store

Kiappy

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! ๐ŸŽ‰We greatly appreciate you using our apps, and we are always here, anytime you need us. Best regards, Kevin

5 / 5 Share

Feb. 8, 2023

Jel was really nice, helpful and efficient. I was also offered additional services that I was unaware of and cannot wait to add to my website.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! ๐ŸŒŸ Thanks, Kevin

5 / 5 Share

Feb. 7, 2023

Very simple set up process, lots included for free, plenty of advanced features should you wish to upgrade and top class support response time!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the app and the setup process. ๐Ÿคฉ Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Feb. 5, 2023

Very useful app and great service! I was helped very well and I can recommend this app to everyone!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ๐ŸŒŸ Best wishes, Kevin

5 / 5 Share

Feb. 5, 2023

my experience was with Paul, hes a credit to rivo, fantastic people, and a great app, very happy customer

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to see that you had a great experience with our customer support! We're always striving to help you and your business succeed! ๐Ÿ™‚ Thanks, Kevin