Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,358
chart
#560
All reviews
Review RSS Feed
Sept. 29, 2022
I really like this app! The setup was easy and customer service is great. Arianne was very helpful with what I needed done.
We're so glad you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Thanks, Kevin
Sept. 26, 2022
I am still new to Rivo, but so far the customer service is amazing, specially Pete. He took the time to check the my set up and give me tips on how to best adjust my points/rewards for my price point.
Thanks so much for using our app and for the great review! 🌟 If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Kevin
Sept. 22, 2022
5 stars! Amazing and prompt customer service. All my enquiries were addressed right away. Paul is the greatest! Highly recommend!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
Sept. 21, 2022
I just downloaded this app and Therese has been so kind and patient to guide me through the set up! Thank you!
Thanks so much for choosing our app! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best wishes, Kevin
Sept. 20, 2022
Abbie was so helpful, diligent and amazing. Instructions were clear and everything overall was a very pleasant and easy experience. Thank you Abbie for being so excellent! Xo,
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Sept. 20, 2022
Very very very reactive customer support. Everything done in seconds !!! The app works perfectly. Thanx to the team
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know if any questions come up along the way. We are always here to help. Best regards, Kevin
Sept. 19, 2022
Abby was kind patient and incredibly helpful. There is no waiting and you recieve immediate responses. wow
We truly appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin
Sept. 18, 2022
I just started using this app. So far the program is working well, and customer service is very efficient. Pete was very helpful and quick when assisting me.
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin
Sept. 16, 2022
I use several apps but this is the first one I have reviewed - Spoke to support expecting to be sent a how to link but they went over and above what I asked them for. Couldn't be happier! Gives me full confidence in using there app.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Sept. 16, 2022
Abbie was GREAT! Service like this reminds me of why I left the other rewards app. Rivo is great and I'm very happy!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin
Sept. 15, 2022
Great customer support from Yaci. She quickly and efficiently assisted with my request. I highly recommend this app.
We're so glad you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Sept. 14, 2022
Abbie was so helpful via the chat today! I am not very tech savvy and was struggling to get everything set up working properly. She was patient and helpful and even offered suggestions that could improve customer experience on my site. She went above and beyond!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Sept. 14, 2022
Paul helped me get Rivo set up on my website. He was absolutely the most helpful. Awesome experience. Looking forward to using the app to help my customers get rewards.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin
Nov. 4, 2024
Just coming back to the app. I've had success with it before, now trying to be more deliberate with it, and hopefully generate a lot of sales. Jel helped me re-set up the app, and I appreciate her help. She went above and beyond for me, and saved me a lot of time. Would recommend this app for the customer service alone!!
Glad to hear you are liking the app so far! 😊 If you need anything at all just let us know. Thanks, Kevin
Sept. 13, 2022
It has been great service and extremely grateful from Alex support with with updating and tending to our needs. Absolutely incredible and helped me immediately thank you so much.
Wonderful review! Thank you so much, and we are here for you anytime you need help. Greatly appreciate the feedback! 🎉 Best regards, Kevin
Jan. 3, 2026
I'm an early adopter of this app and have found it just about faultless - love the way the developers take feedback on board and improve or enhance it according to user experience. Support is absolutely excellent - personable, flexible and really obliging. Thank you! I appreciate it so much.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Sept. 8, 2022
Abbie was awesome an assisted me with getting some of my app and website updated to serve our customers with excellence. The app has some really cool features that have turned those checking us out into purchase orders. THANK YOU!
We're so excited that our app has provided excellent results for your store so far! 🚀 Thanks so much for the awesome feedback and review! All the best, Kevin
Sept. 8, 2022
amazing customer service so far! Their response is fast an amicable/ I'm migrating from the smile app and it looks like a better program as it has its own rewards website that makes it more user-friendly for customers
Thanks so much for choosing our app and for the positive 5-star review! 🙌 We are so glad that you love our services so far. If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
Sept. 6, 2022
Great app for any store, this brings customers back to the store to get reward points back and very good and fast support
Thank you so much for leaving a 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know anytime. Best wishes, Kevin
Sept. 3, 2022
Super helpful service, very helpful and knowledgeable. Would definitely recommend using this service!
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin