Rivo: Loyalty Program, Rewards
All reviews
I use several apps but this is the first one I have reviewed - Spoke to support expecting to be sent a how to link but they went over and above what I asked them for. Couldn't be happier! Gives me full confidence in using there app.
So glad that you love our app and services! π Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Abbie was GREAT! Service like this reminds me of why I left the other rewards app. Rivo is great and I'm very happy!
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! π Thanks, Kevin
Great customer support from Yaci. She quickly and efficiently assisted with my request. I highly recommend this app.
We're so glad you are satisfied with our customer support. π€© Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Abbie was so helpful via the chat today! I am not very tech savvy and was struggling to get everything set up working properly. She was patient and helpful and even offered suggestions that could improve customer experience on my site. She went above and beyond!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. π Thanks, Kevin
Paul helped me get Rivo set up on my website. He was absolutely the most helpful. Awesome experience. Looking forward to using the app to help my customers get rewards.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! π Thanks, Kevin
Just coming back to the app. I've had success with it before, now trying to be more deliberate with it, and hopefully generate a lot of sales. Jel helped me re-set up the app, and I appreciate her help. She went above and beyond for me, and saved me a lot of time. Would recommend this app for the customer service alone!!
Glad to hear you are liking the app so far! π If you need anything at all just let us know. Thanks, Kevin
It has been great service and extremely grateful from Alex support with with updating and tending to our needs. Absolutely incredible and helped me immediately thank you so much.
Wonderful review! Thank you so much, and we are here for you anytime you need help. Greatly appreciate the feedback! π Best regards, Kevin
I'm an early adopter of this app and have found it just about faultless - love the way the developers take feedback on board and improve or enhance it according to user experience. Support is absolutely excellent - personable, flexible and really obliging. Thank you! I appreciate it so much.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! β€οΈ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. π Thanks, Kevin
I have just installed it, but I like the customization options and how it appears. Your staff was very helpful getting the Rivo branding removed, and they exhibited nothing but hospitable professionalism at all times
We are so happy that you like our app and customer support! π€© Thank you so much for your kind words and for leaving 5-star feedback! If you have further questions or experience issues along the way, please let us know. We will be delighted to assist you. Much appreciated, Kevin
Abbie was awesome an assisted me with getting some of my app and website updated to serve our customers with excellence. The app has some really cool features that have turned those checking us out into purchase orders. THANK YOU!
We're so excited that our app has provided excellent results for your store so far! π Thanks so much for the awesome feedback and review! All the best, Kevin
Super helpful service, very helpful and knowledgeable. Would definitely recommend using this service!
You are so wonderful! πThank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
Aweomse app, Awesome support! The loyalty options are varied and able to help cater to the various use cases. It's also great that they are constantly improviing the app
5-Stars! Whoot Whoot! π We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Bryan was amazing! The best customer service I've ever had :) fast and great! We once had this app and changed to another one to "save money" let me tell you... NOT WORTHY! this one is THE BEST out there. So happy to be back!! Thank youuu
Thanks for the 5-Star review! π€© Cheers, Kevin
Maria went above and beyond to satisfy my request today! A simple question I had, and she earned a forever customer by her professionalism, communication and kindness! Thank you!
We're so glad that you are satisfied with our customer service. π€© Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
App has nice set of features and interface was easy to use. Alex was very helpful on queries about the various features.
Thanks so much for the positive review! Let us know if we can help answer any questions at any time. Cheers, Kevin
Vicki helped me with a professional and friendly attitude. I was impressed. I didn't expect to get help that quickly on a Saturday night. Thank you!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! π Best wishes, Kevin
Abbie has been an amazing customer service representative! She helped me fix my problems and did more than enough to get me started :)
We're so glad that you are satisfied with our customer service. π€© Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Have just installed and so far super easy, super fast to load. Abbie was fantastic when I had a question in the live chat, again super fast, lots of extra info I didn't think and really easy to work with. In a time when real time support is getting harder and harder to get, I am very happy with ease of use of this app and getting support if/when needed :)
You are awesome! Thanks so much for installing our app, and we appreciate you taking the time to leave positive feedback and a 5-star review! β€οΈ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. π Thanks, Kevin
Abbie was really helpful fixing some issues when I started with this app. I love it so far. I recommend it for every Shopify store admin. Thank you
So pleased that we were able to help you with your concern. Thank you so much for your kind words and for recommending us to the Shopify community. π Much appreciated, Kevin
Oh my, where should I start? Abbie was extraordinary, she started a chat with me introducing herself, she helped me with things I didn't know I was going to need and it was all at no extra cost to me. Abbie, keep up the wonderful work! It was a pleasure working with you.
What a wonderful review! β¨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. π Cheers, Kevin
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