Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,344
chart
#518
All reviews
Rating Breakdown
Review RSS Feed
Feb. 5, 2023
my experience was with Paul, hes a credit to rivo, fantastic people, and a great app, very happy customer
We're so delighted to see that you had a great experience with our customer support! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin
Feb. 5, 2023
Easiest customer service experience I've ever had. Arianne was wonderful and super helpful. Even gave me recommendations to grow my site.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin
Feb. 5, 2023
I haven't launched my site yet. I am setting everything up and ensuring the site is set up the way I need it to be. I came across this app through recommendations on Google. I had an issue with adding a dedicated page to my site. Inside the app you can ping customer service if you have questions/issues. Less than fifteen mins after posting the message, the rep reached out to me and was able to fix my issue. The options that come with this app and the amazing customer service that I just experienced is well worth the subscription!!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Feb. 3, 2023
The app has been fantastic so far, easy to use and setup, and super helpful already on my site. Abbie was an absolutely dream of a customer service agent to speak to! She made it so quick and easy to get things fully unlocked and setup, plus added some great humour along the way! Not to mention she even gave me a few fantastic tips to improve my site that I could implement right away. 5 stars all around, great experience with Rivo so far.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Feb. 2, 2023
I definitely recommend this App to everyone. Abbie was so helpful and went above and beyond. She definitely put me at ease using a new app. Thanks so much!!!!
Thank you for the wonderful review! 🌟 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Feb. 2, 2023
Abbie was really amazing and helpful she gave me the best recommendations and gave me a great compliment on my store. I highly recommend using Rivo app for all your needs.
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin
Feb. 1, 2023
I use Rivo for the loyalty program and the rewards program. Great apps with tons of features. Customer service is always 100%. Thanks Paul!
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin
Feb. 1, 2023
This App is amazing and easy to use and Abbie , one of their support was so helpful, She also gave me ideas and advice. I recommended this app.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
Feb. 1, 2023
Arianne was very helpful, she helped me not only with the issue I had but she suggested some more changes to my settings that would have made the website more attractive and easy to use. Really grateful. Amazing customer service.
So glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Feb. 1, 2023
I chatted with Mica and I love interacting with her, she was super helpful and super nice! I also like this app!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin
Feb. 1, 2023
GREAT APP IF YOU ARE FIRST STARTING OFF. TODAY IS LAUNCH DAY OF MY WESITE SO I'LL SEE HOW IT GOES WHEN PEOPLE START TO USE IT. MICA AND JEL WERE VERY HELPFUL WITH THE QUESTIONS I HAD PRIOR TO LAUNCHING
We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! If you need at all, feel free to let us know. Our team here at RIvo will be delighted to assist you! 🙌 Cheers, Kevin
Jan. 31, 2023
Just getting started but the support so far was super. Good to know that I have help there if I need it. Provided a tip too!
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! If any questions come up or if we can help along the way, please feel free to let us know. Our team is here to help you. 🙌 Cheers, Kevin
Jan. 31, 2023
Great app with excellent customer service! Abbie was very helpful in answering my request, as well as, providing additional helpful information!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin
Jan. 30, 2023
Really love the whole team of Rivo, they really helpful and kind, specially Pete! Great job guys!
We're so glad you love our whole team! Your positive feedback and review mean the world to us. Thanks, Kevin
Jan. 30, 2023
I want to say, this app is sooooo useful. It helps so much. But what impressed me most is its service. When I got questions, Pete was so kind to help and did very perfectly. 5 stars is a must!
We're so glad our app has provided value to your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin
Jan. 29, 2023
Paul was great at fixing my issue straight away. As I use the app more I trust they will provide great customer service.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Jan. 29, 2023
Just one day of onboarding with Rizo, but so far, I love the navigation. The set-up was gamified in a way that made it a breeze. They also have a live chat function that gave me all the assistance I needed to get set up successfully. They were prompt and supportive. I'm looking forward to continuing my partnership with them!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Jan. 27, 2023
Another fantastic product offered by Rivo - such a great way to reward your customers. Again always the service with these guys is spot on!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Jan. 27, 2023
Jel was such an amazing person! This app has a lot of great features but right from the start, the main thing I have experienced is how happy the customer servicing team is to help! Again such a huge thank you to Jel for the amazing work and helping me get setup!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
Jan. 26, 2023
Jel gave me a great experience explaining and helping me with the small issues I had while setting up the program. She took her time and made it look great on my site. Thank you so much.
Thanks for the amazing feedback! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin