Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,357
Reviews
Chart
#361
Shopify

All reviews

5 / 5 Share
Sept. 14, 2022

Paul helped me get Rivo set up on my website. He was absolutely the most helpful. Awesome experience. Looking forward to using the app to help my customers get rewards.

Store Using app Total reviews Average rating
Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

5 / 5 Share
Nov. 4, 2024

Just coming back to the app. I've had success with it before, now trying to be more deliberate with it, and hopefully generate a lot of sales. Jel helped me re-set up the app, and I appreciate her help. She went above and beyond for me, and saved me a lot of time. Would recommend this app for the customer service alone!!

Store Using app Total reviews Average rating
BlacFundsMatter Over 1 year 3 5.0
Developer Reply

Glad to hear you are liking the app so far! 😊 If you need anything at all just let us know. Thanks, Kevin

5 / 5 Share
Sept. 13, 2022

It has been great service and extremely grateful from Alex support with with updating and tending to our needs. Absolutely incredible and helped me immediately thank you so much.

Store Using app Total reviews Average rating
SOP International Over 1 year 5 5.0
Developer Reply

Wonderful review! Thank you so much, and we are here for you anytime you need help. Greatly appreciate the feedback! 🎉 Best regards, Kevin

5 / 5 Share
Jan. 3, 2026

I'm an early adopter of this app and have found it just about faultless - love the way the developers take feedback on board and improve or enhance it according to user experience. Support is absolutely excellent - personable, flexible and really obliging. Thank you! I appreciate it so much.

Store Using app Total reviews Average rating
Raven Botanicals Over 4 years 3 5.0
Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share
Sept. 8, 2022

Abbie was awesome an assisted me with getting some of my app and website updated to serve our customers with excellence. The app has some really cool features that have turned those checking us out into purchase orders. THANK YOU!

Store Using app Total reviews Average rating
deronsmiraclemeatdust.com Over 1 year 1 5.0
Developer Reply

We're so excited that our app has provided excellent results for your store so far! 🚀 Thanks so much for the awesome feedback and review! All the best, Kevin

5 / 5 Share
Sept. 3, 2022

Super helpful service, very helpful and knowledgeable. Would definitely recommend using this service!

Store Using app Total reviews Average rating
wiseminervastudio 4 months 1 5.0
Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share
Aug. 30, 2022

Aweomse app, Awesome support! The loyalty options are varied and able to help cater to the various use cases. It's also great that they are constantly improviing the app

Store Using app Total reviews Average rating
BoundbyWine 7 months 7 5.0
Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share
Oct. 22, 2024

Bryan was amazing! The best customer service I've ever had :) fast and great! We once had this app and changed to another one to "save money" let me tell you... NOT WORTHY! this one is THE BEST out there. So happy to be back!! Thank youuu

Store Using app Total reviews Average rating
Developer Reply

Thanks for the 5-Star review! 🤩 Cheers, Kevin

5 / 5 Share
Aug. 28, 2022

Maria went above and beyond to satisfy my request today! A simple question I had, and she earned a forever customer by her professionalism, communication and kindness! Thank you!

Store Using app Total reviews Average rating
Far Arden Essentials About 1 hour 1 5.0
Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
Aug. 28, 2022

App has nice set of features and interface was easy to use. Alex was very helpful on queries about the various features.

Store Using app Total reviews Average rating
SparksMag About 20 hours 1 5.0
Developer Reply

Thanks so much for the positive review! Let us know if we can help answer any questions at any time. Cheers, Kevin

5 / 5 Share
Aug. 28, 2022

Vicki helped me with a professional and friendly attitude. I was impressed. I didn't expect to get help that quickly on a Saturday night. Thank you!

Store Using app Total reviews Average rating
Sentient Beauty Fashions Over 1 year 3 5.0
Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share
Aug. 26, 2022

Abbie has been an amazing customer service representative! She helped me fix my problems and did more than enough to get me started :)

Store Using app Total reviews Average rating
Nirvana Collective 1 day 4 5.0
Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share
Aug. 25, 2022

Have just installed and so far super easy, super fast to load. Abbie was fantastic when I had a question in the live chat, again super fast, lots of extra info I didn't think and really easy to work with. In a time when real time support is getting harder and harder to get, I am very happy with ease of use of this app and getting support if/when needed :)

Store Using app Total reviews Average rating
Leader Equine About 3 hours 5 5.0
Developer Reply

You are awesome! Thanks so much for installing our app, and we appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share
Aug. 22, 2022

Abbie was really helpful fixing some issues when I started with this app. I love it so far. I recommend it for every Shopify store admin. Thank you

Store Using app Total reviews Average rating
MeweBoutique 10 days 1 5.0
Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and for recommending us to the Shopify community. 🙌 Much appreciated, Kevin

5 / 5 Share
Aug. 22, 2022

Abbie was great with lot of support and extra tips to our website. Our team is excited to your Rivo

Store Using app Total reviews Average rating
GBONK 35 minutes 1 5.0
Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share
Aug. 16, 2022

Oh my, where should I start? Abbie was extraordinary, she started a chat with me introducing herself, she helped me with things I didn't know I was going to need and it was all at no extra cost to me. Abbie, keep up the wonderful work! It was a pleasure working with you.

Store Using app Total reviews Average rating
PrinStar Fashion 26 minutes 6 4.8
Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Cheers, Kevin

5 / 5 Share
Aug. 11, 2022

Easy to use app and Abbie was amazing. Abbie gave me the best customer service experience Ive probably ever had. Answered all my questions and helped me set up the app.

Store Using app Total reviews Average rating
Strength For Today Nutrition About 2 hours 3 5.0
Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. 🙌 Cheers, Kevin

5 / 5 Share
Aug. 11, 2022

Excelente aplicación. Recién la estoy probando pero hasta acá se ve que tiene funciones muy interesantes. Lo mejor fue contar con la ayuda de Abbie en el chat. Muy amable y de mucha ayuda.

Store Using app Total reviews Average rating
Plus Cuadernos Únicos About 2 hours 1 5.0
Developer Reply

¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

5 / 5 Share
Aug. 11, 2022

Aplicación absolutamente increíble y un servicio al cliente increíble, Abbie fue simplemente espectacular al ayudarme con cualquier pregunta que tuviera. recomendaría

Store Using app Total reviews Average rating
Carnival Lenceria About 4 hours 2 5.0
Developer Reply

¡Me alegro de que te encante nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

5 / 5 Share
Aug. 9, 2022

Im new to this app and can already see the conversions coming through. Abbie was really helpful and manually moved over all my 400 members from a different rewards app. This was so helpful as my CSV file wasn't working. Arianne has also been very helpful and solved all my queries and issues and i even upgraded to the paid plan because she gave me a 3 month deal for 50% off. Really excited to explore more of this app. Thank you!!

Store Using app Total reviews Average rating
Sincerely Nude 15 days 1 5.0
Developer Reply

Thank you so much for leaving a positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! 😊 Much appreciated, Kevin

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