Rivo Loyalty Rewards Referrals

Jan. 26, 2023

It's wonderful when I have Jel helping today. Amazing app, with lovely customer service. Really recommended!

Jan. 26, 2023

I had an excellent experience with support. I enjoy the loyalty program and it heled me capture quite a few emails in one day. Support went beyond my expectations, best support ever! Thanks so much for everything.

Jan. 25, 2023

Paul was an absolute GODSEND. I don't believe I've ever had such a positive experience with app support. If you don't have RIVO already. GET IT!

Jan. 25, 2023

Jel was AMAZING!! Typically customer service is cringy, money hungry, or simply poor. Jel was everything but that! She was fun to talk to, she gave me tips, informed me about two other Rivo apps (that I will be using), and taught me how to implement the 'potential points' feature & I can seriously go on & on about how helpful she was. Hands down, the best customer service experience of my life.

Jan. 25, 2023

Great help by Mica! Super supportive and helped in all aspects. I asked for a simple question but she noticed more things she was able to help with!

Jan. 24, 2023

Very Friendly service! Helped set up my program and add customers. conversion rate is pretty good, even with little effort.

Jan. 24, 2023

the customer service is amazing and super fast. Arianne is just the best! she helped my out like it was nothing. many thanks to her

Jan. 23, 2023

This app is amazing, the support is top-notch! They will help you with your query and along they will suggest you interesting guidelines. Definitely worth to install, the app itself it is really good and helps you acquire a good % of the user with fan engagement :)

Jan. 23, 2023

Easy to setup, customer service is responsive, if only they allow more reward types in the free programme so we can try out which features our customers like before deciding to upgrade the programme.

Jan. 22, 2023

Even as a small business you still feel super supported with whatever you need. Arianna is the best and the sweetest! Best customer service ever

Jan. 22, 2023

Awesome customer service ! Super helpful and quick response rate. I used the chat feature and it was awesome

Jan. 22, 2023

Omg!!!! Arianne is the best rep i've worked with in years. Her energy is life changing and she knows her shit. You got a good one here you better keep her.

Jan. 22, 2023

Awesome app. Wonderful customer service. Make sure to chat with Arrian..She is extremely helpful. The setup is really easy.

Jan. 21, 2023

Abbie was the most helpful customer service person I have ever dealt with. She responded to all of my questions and comments immediately, fulfilled my requests and then some. Abbie went above and beyond and even pointed out some helpful tips to improve my website that had nothing to do with Rivo. I would recommend Rivo and Abbie to anyone! Rivo itself is an incredibly useful app. It is easy and quick to setup and leads to many more sales for your loyalty program. No need to pay a programmer when you can just install Rivo, edit a couple settings, and you are ready to go. Give it a try, it's free!

Jan. 20, 2023

I love how Rivo works and it's really simple to use, I would 100% recommend. And I appreciate Mica's help and I learned something new, I appreciate the kindness :)

Jan. 20, 2023

Oh my, I'm blown away by great service from Rivo team. We're looking for better loyalty app to replace LoyaltyLion as their Small Business package only allows us to modify the color of the widget, which is not great for branding. Their Basic Plan and Advanced Plan are too expensive for us. We have been checking Yotpo and Smile.io Smile.io service is great and easy to get in touch with. However, their Gold Plan does not support a dedicated Loyalty Page. We ended up choosing Yotpo. Because they don't have a trial period to see what they have inside for the Gold Plan, I tried so hard to ask for just a demo call. Ridiculous, right? But it's the truth. The guy in the demo call wanted to sell me the Reviews app while I was asking him about the Loyalty one. I even asked for a one or three-day trial with the Gold Plan to see what we could do inside, but they said they're not allowed to. I paid 249usd to upgrade from the free version to the Gold Plan. After that, I realized that many of the features they claimed were included in the Gold Plan but were not. I contacted customer service to get the answer that we need to upgrade to the Premium plan to have it. Such a liar. I was furious, of course. And then we checked Rivo, and their service is on the opposite side. They're supportive, friendly, and professional. They offered us a super good deal to go through this difficult time of E-commerce. We appreciate that. I also discover that Rivo even has two other apps, which are FREE and completely FREE. Check it out if you're a small business like us.

Jan. 19, 2023

World class customer support center service. Yes what you heard is absolutely truthy. without compliment they deserve 1M star for their performance, they are contactable and the most importantly they are responsive. The support from Jel and Arianne is definitely the best thing that makes your beautiful day, They really made my day. Jel Keep up your awesome work, you're PERFECT.

Jan. 19, 2023

I CONTACT THE SUPPORT AND FOR MY SURPRISE IN MATTER OF SECONDS I RECEIVE ASSISTANCE, MICA ! 5 STARS!

Jan. 19, 2023

Até o momento só tenho a elogiar, ótima interface simples de configurar e estou muito contente pelo atendimento!

Jan. 19, 2023

One of the best app on Shopify. offers great programs and features but most importantly a world class service. Mica from Rivo did a great job helping us integrate the system perfectly with out system. It was a great help. Definitely recommend this 100%.