Rivo: Loyalty Program, Rewards
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Just signed up and haven't used the app's features yet, but I am at least pleased with how easy it was to set-up and the awesome assistance I received from Vicky to make sure I was set up for success!
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
Just installed the Rivo loyalty app and trying to put everything together to drive customer retention on our new Shopify store. CS (Aa) is nice and friendly, helping me out on my questions while my figuring out the backend functionality.
Thanks for the fantastic 5-Star review! 🌟 We genuinely appreciate you using the app, and we are always here anytime you need help from us. Cheers, Kevin
Me encanta esta aplicación, es una manera fácil de conseguir fidelizar a los clientes. La atención al cliente realmente perfecta y muy atentos, te ayudan en todo. Todo genial
¡Estamos muy contentos de que te guste nuestra aplicación y nuestro servicio de atención al cliente! Sus comentarios positivos y su revisión significan mucho para nosotros, ¡muchas gracias! 🤩 Gracias Kevin
merci la conseillère est superbe j'ai eu toutes les réponses a mes questions merci votre équipe est très compétente
Merci beaucoup pour tes mots gentils! Nous sommes toujours heureux de vous aider et disponibles chaque fois que vous avez besoin de nous. 🤩 Bravo, Kévin
Excellent, I had one question and she went above and beyond. I am brand new to this app and know nothing. Thank you so much!
So pleased that we were able to help you with your concern. Thank you so much for the 5-stars, and we are always here to help! 😊 Much appreciated, Kevin
I have just started using this app and have found it a great addition to my web page. Abbie at the support team has been super helpful - totally recommended
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! 🙌 Cheers, Kevin
This app is incredibly easy to use, I am thrilled! Maria was so extremely helpful and quick to respond. Great customer service!!
We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Just finished a call with James one of Rivo support members and he was legit. Helped me get the program set up and branded via color and text for my site. Rivo is working on a POS integration and we are really looking forward to the update.
We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience talking to us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Just spoke to Bryan as we couldn't figure out how to move the app across to our new shopify theme. He was super helpful, and it was easy! thank you
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
This app is incredible and more importantly, their customer service is fast and reliable. Betty has most recently helped me and she is a ROCK STAR!
We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
This is the 3rd app I have tried in order to offer rewards to our customers. It is indeed the most expensive, but it is also the best hands down. Their interface is clean, loads super fast and their customer service is second to none. Other apps didn't load or didn't detect customers, so it was not easy to "block" or "exclude" members that were not showing, this app works as it should and the staff including Abbie were extremely helpful and got me going in just a few minutes by answering some key questions. Highly recommend.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
Amazing customer services as always, super helpful whilst setting up my loyalty programs! Thanks again!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin
Arianne helped me to make some configurations on my account. So helpful and kind. I am going to switch to a paid version without a doubt when I need it.
Excellent! It's music to our ears that you are happy with our services! Thanks so much for the 5-stars! 🤩 If there's anything else we can do, just let us know. All the best, Kevin
Maria was really helpful when I needed assistance. Very fast and great support when needed. Thanks again!
We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin
This app is excellent and easy to setup and use. I especially like the flexibility to reward existing customs for past actions. I had a great customer experience also -- I had expert help from customer support with checking my setup of a referral program. Thank you.
Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer services. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Very user-friendly app. They really thought about the ins and outs what customer need. I am satisfied.
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin
Super helpful chat support from Arianne, great app.. has had a few feature updates since it was launched
We are delighted that you are happy with our app and customer service. Thank you very much for leaving 5-star feedback! 🌟 If questions arise or we can help along the way, please don't hesitate to let us know. Much appreciated, Kevin
Really userfriendly set up and great for my customers. love the dashboards and stats and Abbie was amazing whenever I need assistance.
Glad you love our app, and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best regards, Kevin
Needed some tech support and got Abbie to assist me and she was absolutely great and resolved my query fast. 5star care all the way!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin
Great app (the best i found so far in this category), excelent free plan and excelent support. So far, I have nothing to complain. Keep up the excelent work!
Thank you for the 5-Star review! 🌟 Your positive feedback means everything to us, and we're glad you feel we're on the right track! All the best, Kevin
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