All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Dec. 22, 2022

Abbie was great. She assisted me with all my needs. This App is perfect for my Brand..!!! Thanks Abbie

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 22, 2022

Abbie was very kind and professional. She solve very fast two problems with a popup on my website and know it works properly! Thankyou very much Abbie, really appreciated :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 22, 2022

Jel was so sweet and attentive and went over and above to support me in setting up my Rivo App. Can't wait to use this app more :)

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 21, 2022

it is agreat app very helful and useful for my growth. I should say Abbie is an excellent customer service agent vey nice professional prompt and very accomodating Thank you

Using app

About 2 months

Total reviews

12

Average rating

4.7

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 21, 2022

Arianne was very prompt and helpful! I like how the free plan gives you what you need to start without feeling dissatisfied. My plan is to upgrade very soon.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🎉 Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

So far I am loving Rivo! The step by step instructions are so easy and clean to work through to get set up! Customer support is friendly and answers your chat in a timely manor. Arianne was positive, beyond helpful and even complimented us on our website and branding. Knowing they have a customer support team who cares about their customers, even if you on the free plan, is super important to a business who also highly values authentic customer support!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

5 / 5 Share

Dec. 21, 2022

The features are super great! Easy to use, and most importantly, very beneficial for new startup businesses. :)

Store

Nadaish

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

Great help from customer service from rep 'Paul'. He was very nice and informative when answering all my questions.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 21, 2022

Great app so far, not all functions used yet but I'm confident that all needed functions are available. As promised, the service is great, very quick and helpful.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. Our team here at Rivo will be delighted to assist you. All the best, Kevin

5 / 5 Share

Dec. 20, 2022

Yes, so I was having a hard time setting up my rewards program and the customer service was so helpful. Quick response and help me acquire desired results. Phenomenal experience. And I really appreciate how I was able to be assisted in the most professional manner that I have experienced during the process of setting up my new Shopify store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a phenomenal 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

5 / 5 Share

Dec. 20, 2022

Great app and great customer service. Therese helped me out with my online store and even gave me suggestions to improve my store.

Using app

23 days

Total reviews

4

Average rating

4.8

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 20, 2022

Great app I would recommend it 100%. The customer service team was amazing Abbie helped me resolve my issue in a timely manner.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 19, 2022

I am ABSOLUTELY BLOWN AWAY by the customer service and help i have gotten from Rivo 100% recommend!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🤩 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! 🎉 Much appreciated, Kevin

5 / 5 Share

Dec. 18, 2022

The customer service is A-MAZING! I needed some assistance and they were very prompt and courteous. I will continue to utilize this app for that reason alone.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so delighted to hear that you had a wonderful experience with our customer service! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Dec. 18, 2022

Got a lot of help from Arianne and so far the app is great and has lead to me getting a few new customers emails. I plan to keep using the app and once again thank you to Arianne for all the help to

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you like our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 18, 2022

Therese was 10/10, made some great suggestions and was quick to respond and support me with my enquiry.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 17, 2022

Mrs. Jel is a great representative. I 100% recommend her customer service worldwide. She helped me set up the best widget for my store. thank you, Mrs. Jel. I truly appreciate you.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 16, 2022

The app is easy to use and relatively straightforward. It also does what it says it does. Customer service was incredibly fast and helpful. I think I'm going to stick with them.

Store

Kiwee

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and services! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 16, 2022

I was in chat with Abbie about getting everything set up to run the app properly and she provided so many tips. She was so very helpful and very nice.This is a great app with great customer service. So glad I found this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 16, 2022

Betty was just amazing to gave me the best customer service. Really nice and offered me some options in the apps. Beyond of my expectations. Thanks Betty & Rivo apps. Well done!

Store

moment.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Best regards, Kevin