All reviews

Rating Breakdown

  • 5
    95% (1,315 ratings)
  • 4
    3% (42 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 96% (1,335)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2022

Awesome, he was super helpful and I'm looking forward to using this program. I think it will be a great add to my store.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for leaving a review! 🙌 We're so excited to be part of your business growth and success! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best wishes, Kevin

5 / 5 Share

June 2, 2022

Thank you so much, Arianne, for all the assistance using the app. Looks amazing so far and I am not worried about the future issues because everyone at rivo seems genuinely pleasing to talk to with any issues.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 2, 2022

I have this app to help add some fun reward points and it works great for the past year or so. Their customer service is fast and responsive even for a free product. They do have paid upgrades and tons of other cool feature rich apps to check out.

Store

Baz LLC

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo would be delighted to help you. Much appreciated, Kevin

5 / 5 Share

June 1, 2022

Customer service is very responsive, and the app is easy to use! Looking forward to better integrating the Rewards into our store's customer experience.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

5 / 5 Share

June 1, 2022

The chat forum is extremely helpful! I've enjoyed using the app and found the process of integration into Shopify simple.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

5 / 5 Share

June 1, 2022

他社のポイントプログラムから、LOYALTY, REWARDS & REFERRALSを導入しました。まず一番惹かれたのは会員数に応じて費用が追加されないこと。多くの他のアプリでは会員数に応じて費用が請求されます。 また、多言語化は公式にはサポートされていないようですが、ページやメタフィールドを翻訳すれば多言語化は実装できました。 また、カスタマーサクセスチームが非常に迅速で的確なサポートをしてくれます。日本語しかわからなくても十分に対応してくれますので、日本の事業者にも非常におすすめのアプリです。 今後はshopifyflowと連携することを期待しています。

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

素晴らしいレビューと思慮深いフィードバックをありがとうございました! 🤩私たちはあなたのようなビジネスを支援するのが大好きで、あなたとあなたのビジネスの成功に貢献できることをとても嬉しく思っています。 あなたが何かを必要とするならば、私たちはいつでもあなたのためにここにいます。 よろしくお願いします、ケビン

5 / 5 Share

May 31, 2022

I just launched the app and I needed some help with the setup. Abbie was great! She helped me very quickly and she was great to talk to. Great customer service!

Using app

6 days

Total reviews

6

Average rating

3.7

Developer Reply

We're so happy that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be pleased to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 31, 2022

Just downloaded this app, but so far it's been completely seamless!! Their customer support is great, specifically worked with James and he was super helpful. The interface/software is super easy to use and understand. Highly recommend this app to anyone looking to add on a loyalty program!

Store

SEEQ

Using app

About 18 hours

Total reviews

6

Average rating

5.0

Developer Reply

We greatly appreciate you choosing our app! Thank you so much for your kind words, and we are so pleased that you are happy with our services! If there's anything else you need, just let us know anytime. Our team would be delighted to help you. 🙌 Cheers, Kevin

5 / 5 Share

May 31, 2022

Muy recomendable! Además la atención recibida fue excelente. Mis clientes usan habitualmente la aplicación, es muy útil.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que sus clientes usen regularmente la aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! 🎉Saludos, Kevin

5 / 5 Share

May 30, 2022

This app is so easy to use. When I got any issues using this app, I could always find a sweet support to help me out (@Paul)

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

What an excellent review! Thank you so much, and we are here for you anytime you need us. Greatly appreciate the feedback! 🎉 All the best, Kevin

5 / 5 Share

Dec. 20, 2023

I had a simple question today about syncing and my question was answered within a few minutes. I notice that excluding products is an available option which is something I was after for my store. I would recommend this app to other shopify users. It's easy to set up and customer support is great!! :) Mica helped me out today and she was so friendly and helpful. Great customer service!!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for the positive feedback and for recommending us to the Shopify community! We truly appreciate you using our app! 🙌 Cheers, Kevin

5 / 5 Share

May 27, 2022

Soporte muy rápido en la resolución de incidencias. Hace poco que la instalé pero la experiencia de uso está siendo fácil de implementar.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

¡Realmente apreciamos la revisión de cinco estrellas! Estas reseñas alegran nuestro día aquí. gracias, kevin

5 / 5 Share

May 24, 2022

Great wonderful team working behind the app. Im amazed at how it generates leads in just 24 hours since my website launched

Using app

About 18 hours

Total reviews

5

Average rating

4.8

Developer Reply

We're so excited that our app has provided excellent results for your store in just a short amount of time! 😍 Your review is very much appreciated! Thanks, Kevin

5 / 5 Share

June 28, 2022

Perfect app, nice features, very friendly and helpful customer service. Paul was very helpful in every sense!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

May 23, 2022

Having compared several apps, this app seems to work the best for the beginners. Meet all the basic needs. The customer service Maria is cheerful.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best wishes, Kevin

5 / 5 Share

May 22, 2022

The customer service is very professional and she gave me some productive suggestions. I think this app will help me increase traffic and sales.

Using app

3 days

Total reviews

14

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the review, and we are here for you anytime you need us! Best wishes, Kevin

5 / 5 Share

May 21, 2022

Aprecio la buena ayuda y rápida que me presto Alex. Muchas gracias por todo. Espero que la aplicación funcione bien y mejor todo el tiempo que la tenga instalada. Gracias también al equipo desarrollador por su gran trabajo.

Using app

About 1 year

Total reviews

18

Average rating

5.0

Developer Reply

¡Gracias por la revisión de cinco estrellas! Sus comentarios honestos significan todo para nosotros y nos complace que sienta que estamos en el camino correcto. Todo lo mejor, Kevin

5 / 5 Share

May 18, 2022

いまは、設定中です。設定の方法や悩みを迅速にチャットで回答をくれます。とても、スタッフが優秀だと感じます。機能もすぐれていると期待しています。打ち上げが上がることを期待しています。Abbieのサポートは、洞察にすぐれていて、適切でした。そして、親切でした。高い配慮もしてくれました。ありがとう。大変感謝しています。今後のRivoのアプリとも安心して利用できそうです。私も、こんな素晴らしい会社を運用したい。会社もスタッフも目標のひとつにしたいです。本当にありがとう。そして、これからもよろしくお願いします。

Using app

About 13 hours

Total reviews

6

Average rating

4.8

Developer Reply

なんて素晴らしいレビューでしょう。 これは私たちの日を作りました、そして私たちはあなたのような商人にとても感謝しています! 私たちは常にここにいて、できる限りのお手伝いをさせていただきます。 素晴らしいフィードバックをありがとうございました。 😊よろしくお願いします、ケビン

5 / 5 Share

May 18, 2022

So far, I love this app! It's been super easy to implement and I already know it'll bring me more sales. Abbie was super super helpful on the chat. She gave me so many good tips for my website even ones unrelated to the app. Thanks Abbie! 10/10 customer service.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thank you so much for the wonderful review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin

5 / 5 Share

May 18, 2022

the app is very useful for marketing your website, starting from the email marketing pop-ups and then loyalty programs, and most of the main features you get for free. The customer service is great and these guys are AWESOME! KEEP UP THE GOOD WORK! DEFINITELY RECOMMEND THIS APP TO ANYONE WHO CARES TO PROMOTE THE WEBSITE.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping Merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin