All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Dec. 16, 2022

Abbie was soo nice and quick to assist in what I had contacted Rivo for. She was very helpful and answered all my questions. I am looking forward to using Rivo Loyalty. It was also very easy to implement and I'm sure I will contact the team again if I run into any more questions.

Store

Glowly

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 15, 2022

Rivo is such a great app! The customer service is so good! I had Abbie as a rep and she made the process so easy to understand and she was extremely helpful! She honestly put me in a better mood! Customer Service A1.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! πŸ™Œ Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 15, 2022

Rivo, Rivo's customer service and all the service and platform Rivo is building is simply fantastic, everything is perfectly well explained with articles straight to the point, if encountering any issue support team is there to provide with super fast solutions, and the tool itself... wow! 5 stars cause there are no more!

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! If you have any further questions or experience issues along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. Thanks so much for the wonderful feedback and 5-stars. 🌟 Best wishes, Kevin

5 / 5 Share

Dec. 14, 2022

Great app so far, really easy to get around. Abbie had me set up in seconds, nothing like the other apps that require you to have entry-level coding

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the kind words and positive review! If there's anything else we can help you with, just let us know. Our team here at Rivo will be pleased to assist you. ✨ Best wishes, Kevin

5 / 5 Share

Dec. 14, 2022

Mica was super helpful and assisted me much faster than expected. Mica made this process super easy for me!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! We are here for you anytime you need us. Best regards, Kevin

5 / 5 Share

Dec. 13, 2022

Paul was awesome with assisting me with what I needed done. He was very nice and Service was prompt. Responded to all of my questions within seconds. So far the app looks very good. It was easy to set up and and I am excited to use it with my customers when my store launches!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. πŸ˜ƒ Much appreciated, Kevin

5 / 5 Share

Dec. 12, 2022

Beautiful pop ups, amazing service, super helpful, very nice and communicative. Rivo made me feel very welcome immediately. super fast service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Perfect! Thank you for the kind words and 5-star star review! If you have other questions or experience issues along the way, please don't hesitate to let us know. We are always happy to help. πŸ™‚ Best regards, Kevin

5 / 5 Share

Dec. 12, 2022

thank you Arianne you are best helper she fix all my problems quickly and corectlly i would like to say thank you again

Store

Onnty

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Your review means the world to us! 😍 We are always happy to help in any way we can and are available anytime. If there's anything else we can help you with, just let us know. Thanks, Kevin

5 / 5 Share

Dec. 11, 2022

Arianna helped me very well her support was so good. I hope i can make big sales with the app to increase my sells

Store

FAFJE

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but, most importantly, help increase your sales! Thanks so much for the 5-star review and positive feedback! If there's anything else we can help you with along the way, just let us know. πŸŽ‰ Much appreciated, Kevin

5 / 5 Share

Dec. 9, 2022

Rivo definitely has one of the best supports in the whole Shopify! Pete from support team he helped me increase my customer cap for my rewards program, and he went above and beyond what I asked him, by suggesting other cool stuff. he has given me the best customer support experience. Thanks Rivo And Thanku Soo Much #Pete

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Dec. 7, 2022

I use 3 app with Rivo and so far there awesome and customer service ie JEL is just awesome. She always helpful, effient and very quick. Goes above and beyond. Highly recommend!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! πŸŽ‰Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

Dec. 7, 2022

Arianna helped me out and went above and beyond to give me the best experience and help! Thank you so much!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Dec. 6, 2022

My clients love Rivo for my online metaphysical store! It works for both products and services! It even automatically provides my clients with additional points for their birthdays. As a store owner, I love how quick the Rivo Support response time is via chat. Quick and easy and super friendly. 10/10 shopify app.

Using app

Almost 2 years

Total reviews

4

Average rating

4.3

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❀️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. πŸ™‚ Thanks, Kevin

5 / 5 Share

Dec. 6, 2022

Jel was great! Answered all of my questions and then some. Excited to get the most out of this app!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 6, 2022

Rivo definitely has one of the best supports in the whole Shopify! Pete from support is always keen to help and efficient. The application is also amazing!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks, Kevin

5 / 5 Share

Dec. 5, 2022

Abbie Is the BEST customer support in the world! she helped me increase my customer cap for my rewards program, and she went above and beyond what I asked her, by identifying issues, asking me if she could fix them for me, & much more. she has given me the best customer support experience ever in my LIFE! Rivo rewards is an amazing application any ecommerce owners can benefit from

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Perfect! This review made our day! We're so glad that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to help you. πŸ™Œ All the best, Kevin

5 / 5 Share

Dec. 4, 2022

Lance was awesome, he went above and beyond and was extremely helpful. He answered all my questions and was very friendly!

Using app

1 day

Total reviews

5

Average rating

4.2

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 2, 2022

The App is amazing & increased our sales. Pete from the customer service guided me to their whole process & helped me out within a few minutes. Very recommended

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! πŸ™Œ All the best, Kevin

5 / 5 Share

Dec. 1, 2022

Pete at Rivo helped me fix a minor issue within 10 minutes. He also gave me a few valuable tips for my store. The app is really slick and has a lot of functionality and customizations available. I think the app will pay for itself over time.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 1, 2022

I installed this app to help me keep track of my customers rewards .So far so good.I would like to thank Jel for her assistance when i requested for help she really went an extra mile to assist.

Using app

6 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for installing our app and leaving a 5-star review! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Best regards, Kevin