Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,386
chart
#986
All reviews
Review RSS Feed
May 18, 2022
Pete was so amazing and great! He even assisted me with things that I didn't notice that we need to adjust or change.
Thank you for the awesome review! So pleased that you are happy with our service, and we are here for you anytime. 😊 Best regards, Kevin
May 16, 2022
Install on this app was extremely easy. Quick to setup and I tested it myself first. Customer service checked in and helped me out with a free trial and removing branding (they might do that for everyone but i'm not sure). Since I just downloaded it, I haven't had any experience with customers trying it, but it seems like it will work the way I want it to. Also, it's cool to see that the company is actively listening to merchants wants/needs. There is a section where you can see merchant posted ideas being upvoted/downvoted and they will have a tag for in progress or planned on said ideas.
What a wonderful review! 🤩 We're so grateful for customers like you and are super excited to be able to contribute to you and your business's success. Thank you so much for your kind words and thoughtful feedback! If you ever have further questions or experience issues along the way, just let us know. Our team is always happy to help in any way we can. All the best, Kevin
May 12, 2022
Helpful and quick assistance from the team. Features seem to be exactly what I am looking for. Really excited to see what Rivo do for our shop!
Thanks so much for the 5-stars! If you have further questions or if we can help along the way, feel free to reach out. All the best, Kevin
May 11, 2022
We found this app while looking for a customer rewards solution to boost return customers although we have only started using it our only issue was some account limits but when we contacted support they answered right away and removed the limits for the life of our store free of charge - AA was very helpful and friendly to deal with and we would recommend this app to any merchant who wants to boost return sales and reward customers
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket sales! Thanks so much for the 5-stars and for recommending us. We are thrilled that you are happy with our customer service. If there's anything else we can help you with, please feel free to reach out. Our team is here to help. ✨ Best wishes, Kevin
May 10, 2022
I have only just set up the app, but it was easy and intuitive and seems like it will fit my needs. Abbie was also super helpful when I was confused about a minor thing. I look forward to using this app more!
Thanks so much for choosing our app! We are so excited that it exactly fits your needs! If you have any further questions or experience issues along the way, just let us know. We would be happy to assist you in any way we can. 🙌 Cheers, Kevin
May 10, 2022
I'm quite pleased overall. This has been a great experience with this app - my customers love the rewards! I asked for tech support, and not only was it almost immediate, the rep I was dealing with was fantastic, friendly and funny.
We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! Much appreciated, Kevin
May 10, 2022
The App is really easy to use and has a lot of functionalities. Arianne from the customer support was very helpful in helping me customize some layout details :)
Excellent! It's music to our ears that you are happy with our app and customer service. Thank you so much for your kind words, and we are delighted that we were able to help you with your concern. If there's anything else we can do, just let us know anytime. 🙌 Cheers, Kevin
May 9, 2022
I love this app 100% every time I need help someone is always there to help its very easy to work with
Glad that you love our app! Thank you so much for the 5-Star review and we are here for you anytime. 🙌 Best regards, Kevin
Jan. 20, 2025
thank you for your responsiveness and your help in resolving my question about the loyalty program. Paul's advice enabled me to quickly understand and solve my customer's problem.
We are so happy that you love our app and customer support! Thank you so much for the 5-star review and for recommending us to the Shopify community! All the best, Kevin
May 7, 2022
Quick and easy to set up and the customer support is fast and effective. They frequently add new features.
Glad to hear that you like our app! If you need anything at all, just let us know. 😃 Thanks, Kevin
May 5, 2022
This app is easy to use/set up and generates brand loyalty. Their customer service is the best. They go above and beyond to support not only the app but your business. Abby helped me last and she was super resourceful.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
May 5, 2022
I'm just starting to dig in now- super helpful support so far. I had issues with the widget placement and the instructions I was given to move it were very helpful.
So pleased to hear that we were able to help you with your concern. 😊 Thank you so much for the positive feedback! If there's anything else we can do, just let us know. All the best, Kevin
May 5, 2022
I just had a chat with Betty, and she was extremely helpful, well done Betty. Keep going Rivo team.Thank you
We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
May 5, 2022
The app was easy to install and worked great. I can see many customers using it and getting repeat sales
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket sales! 🚀 Thanks so much for using our app and for the 5-stars! Best regards, Kevin
May 4, 2022
this is a great app has a lot of features and great customer service I would recommend to everone to use
Thanks so much for the positive review and for recommending us to the community! Much appreciated, Kevin
May 2, 2022
This app is great no issues still learning all the features it provides. Customer service is responsive and quick.
Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Cheers, Kevin
May 2, 2022
Lots of features and excellent support team. Ryan was great. The points function works well and the themes are customisable to my brand.
Awesome! Thanks so much for the positive review, and we are here for you anytime you need us! Best regards, Kevin
April 30, 2022
The awesome app offers a lot for a free version and the team is amazing:) speak with them and you'll see :)
Amazing! Thank you so much for the wonderful review and sharing the word about us! 🙌 Cheers, Kevin
April 28, 2022
The only rewards program app that appealed to me - generous features for free plans, and the paid plans are very well priced, especially compared to those who charge $100+ per month. I spoke with Pete today and he's very helpful. Excited to explore this app and see how my customers enjoy the loyalties program. Thanks Pete!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
April 26, 2022
That was a great conversation, I will keep working with Rivo they have a good program. Thank you again, James
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is always happy to help. 😃 Thanks, Kevin