All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Nov. 22, 2022

Effortless onboarding and great assistance by the Rivo team. In particular Paul, he was very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you are happy with our service! Thank you so much for leaving a 5-star review! Cheers, Kevin

5 / 5 Share

Nov. 21, 2022

I added the free version to my store to check it out The free version has all you need to offer loyalty rewards for a small business starting out. Customer service is great

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

5 / 5 Share

Nov. 21, 2022

Great APP, easy to install and edit. Customer service is top notch! Overall, a great app for my store!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Nov. 20, 2022

Super friendly and helpful. Rivo is quickly becoming my favorite company to interact with and I look forward to using their apps!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 😊 Thanks, Kevin

5 / 5 Share

Nov. 20, 2022

I added the free version to my store to check it out and after speaking with a customer service rep (Paul) over the chat function, I was sold! The free version has all you need to offer loyalty rewards for a small business starting out. If you upgrade you can add in the option to offer points for reviews. Customer service is great and I love being able to access many features for a much better price than other apps out there. Top choice here.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

5 / 5 Share

Nov. 20, 2022

I use this app for my loyalty points & e-mail sign up. Its simple to use & the customer support is IMPECCABLE

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! 🌟We really appreciate you using the app! Cheers, Kevin

5 / 5 Share

Nov. 19, 2022

Lance was an absolute legend when I reached out for some customer support today! Super helpful, super fast and I'm so happy I've signed up with Rivo for Pop Ups and now the Rewards Loyalty Program. Thanks Lance!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 😊 Thanks, Kevin

5 / 5 Share

Nov. 18, 2022

Great customer service really helpful , Abbie was her name. totally a great app for shopify user like me.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

I'm enjoying how user friendly it is. I watched the tutorial and it was very helpful. I also had two chats with your customer service reps. The second one was Pete. He went above and beyond to help me. I was tired and working late at night and he was not only helpful but I found him to be very kind and accommodating. He even include some meems that really made the tasks I was working on pleasant. Thank you Pete, youre the best!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Nov. 17, 2022

I love this company and their staff, they are all really helpful and provide customer service. Jel provided amazing customer service, and I would highly recommend using Rivo for a lot of your shop features!

Store

Pluto

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 16, 2022

Eu fui tão bem atendida no suporte, estou realmente impressionada. De longe o melhor suporte entre os apps até agora! A atendente tirou minha dúvida em segundos e foi super simpática! <3 Só pelo suporte maravilhoso eu já super indico!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Estamos muito felizes por você estar satisfeito com nosso atendimento ao cliente. 🤩 Muito obrigado pelas 5 estrelas! Se houver mais alguma coisa que possamos fazer ao longo do caminho, não hesite em nos informar. Tudo de bom,Kevin

5 / 5 Share

Nov. 16, 2022

Assistenza Fantastica, ti aggiungono funzionalità e sono super disponibili in caso tu abbia bisogno di aiuto.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Sei così fantastico! Grazie mille per le 5 stelle! Se c'è qualcos'altro che possiamo fare, faccelo sapere in qualsiasi momento. 🌟 Salute, Kevin

5 / 5 Share

Nov. 15, 2022

This app has probably the best customer service i've seen in my life. Thanks a lot Abbie. Very quick response and solved problems i didn't even think about before joining the live chat. App works perfectly too, thats a plus

Store

Nexent

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 15, 2022

It is a good app for loyalty and rewards program , and the customer service Pete is serving me well.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! 🌟 We appreciate you using our app! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Nov. 14, 2022

wonderful service even gave me some pointers on how to make my store better. thank you yaci appreciate you

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

Nov. 14, 2022

We're just getting started, but so far the app works smoothly and their CS team is wonderful. Jel was a huge help when I needed some assistance.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Nov. 13, 2022

Very helpful team, always available. Good value to setting up a strong customer base! Would recommend to other stores!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and for recommending us to the Shopify community! 🤩 We are always happy to help in any way we can! Cheers, Kevin

5 / 5 Share

Nov. 12, 2022

This app is amazing, really easy to use and very straight to the point. What's more impressive is their customer service. Jel was my customer rep and she was just so helpful. She helped me across two apps (if you need an email pop-up app, you should also check out Rivo's, it's the best, and very easy to use) and was extremely patient and kind. Overall I'd strongly recommend Rivo's products, you won't be disappointed <3

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 11, 2022

I am loving Rivo CS Team - Especially Arianne! She did a great job helping me set up the program and answered any questions I had. I am looking forward to growing with this app. Thanks Arianne!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! 🤩This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

5 / 5 Share

Nov. 11, 2022

I have to say that the customer service is really amazing. I had a problem with the app in 2 consecutive days and the customer service reply in less than 1 minute in both situations and helped me solve the issue. And the app is really good to. Recomend it.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin