All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Nov. 9, 2022

servicio y atención de primera de abbie quien nos atendió con mucha amabilidad y generosidad nos dio la respuesta de lo que se buscaba. en cuanto a la aplicación fácil de usar e intuitiva espero sacarle el mejor provecho posible.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos con los clientes como usted y apreciamos mucho el uso de nuestra aplicación. Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Rivo, mantener contentos a nuestros clientes es nuestra prioridad número uno. 🎉 Saludos, Kevin

5 / 5 Share

Nov. 9, 2022

Abbie was great and delivered more than what was asked. The app has an easy UI and makes it easy to set up for your store. Highly recommend if you want to save on ad spend and utilize network marketing.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 9, 2022

Really great and user friendly rewards app with responsive and friendly support. Honestly give it a try, it works perfectly. Pete from the support team is a winner.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Nov. 8, 2022

App is very customizable and there are tons of cool features to play around with. I am usually picky with my apps because I don't like clutter but this definitely adds value and is easy to use. Abbie from customer support was supper helpful as well and was able to help me quickly and professionally

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Nov. 8, 2022

To me the most important part of any service and experience is the customer support and willingness to help. This app offers outstanding customer service, the representative I had, Arianne, went above and beyond her duties to make me feel appreciated and even went as far as making suggestions for my store with a step by step for me to learn with. I am so grateful for the help I received!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 😍 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the 5-stars. 😊 Cheers, Kevin

5 / 5 Share

Nov. 8, 2022

This app is a great integration to my store, easy and fast to set up with an amazing support service! Totally recommended.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Nov. 7, 2022

I had questions about the rewards program and they were quick to respond. They were very nice and helpful.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Nov. 6, 2022

Great help by Arianne and very prompt responses. Understood the problem and provided extra assistance for me to get more familiar with the features as well.

Store

OurDve

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Nov. 5, 2022

Chatted to Taci and she was really helpful and really knowledgeable. Very happy. She even gave me a few freebies that I didn't ask for! :)

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 5, 2022

Best customer service to date! Abbie did amazing really great help and absolutely satisfied, and app based I love the concept of it!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 4, 2022

Ive only just started using this app and my experience so far has been really great! The tech support given is also amazing. Shout out to Mica who assisted me and was amazing overall!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Nov. 3, 2022

Pete was WONDERFUL! He went over and beyond! I have a free account with Rivo and let me say - you get SOOO MUCH! Once my store grows, I will definitely upgrade my account to unlock all full features! Their customer service support is WONDERFUL too! and I have spoken with a handful of support associates at Rivo. This is HONESTLY the best app for their customer rewards and loyalty program. THE BEST, hands-down!! I downloaded so many other apps that weren't good enough until Rivo. The ease of setup is what I genuinely appreciate. This is my honest review. Thank you guys!

Using app

Over 1 year

Total reviews

7

Average rating

3.6

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🤩 Cheers, Kevin

5 / 5 Share

Nov. 2, 2022

It's always great to get unexpected exceptional help and those little extra golden nuggets...Abbie was just that...Great & delivered exceptional customer service... Thanks Abbie Loungin' Lyon

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 Cheers, Kevin

5 / 5 Share

Nov. 2, 2022

excellent customer support. Abbie was eager to help us out with our store. waiting to see how Rivo will help us grow our loyal customer base, but so far excellent customer support!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 2, 2022

I reached out to get information about the site and how to use it, and spoke to Abbie. Not only was she able to help me but she provided other resources to help improve my website. She went above and beyond and appreciated her help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! If there's anything else we can do, just let us know. Our team will be pleased to assist you! 😃 Thanks, Kevin

5 / 5 Share

Oct. 22, 2024

Been using the rewards app for a year now, and have lots of customers signed up and enjoying the rewards. Bryan has been most helpful with any questions and things I wanted to do, only problem is I need to move the customers and their points to our new website, and currently there isn't an export CSV way to do this, so we will need to manually input the customers into a CSV form and import them to the new website, which will be time consuming.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for recommending us! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best wishes, Kevin

5 / 5 Share

Nov. 2, 2022

Amazing service and all-round best app available for shopify won't be disappointed at all. Customer service is amazing and so friendly and helpful.

Store

Al Aqsa

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

5 / 5 Share

Nov. 2, 2022

Useful rewards app and easy to set up. Thanks for great professional supporting by Pete. Expect more free function in the future.

Store

RAIIFY

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the 5-stars and for the positive feedback! Best regards, Kevin

5 / 5 Share

Nov. 2, 2022

Pete did a great job on assisting for promotion. 100% Free to remove brand and upgrade the limitation.

Store

Babakud

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 🙂Thanks, Kevin

5 / 5 Share

Nov. 1, 2022

i am really appreicated for the assistant, they are so nice, and very patient to help. i will keep using it! thanks a lot!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Your 5-star review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin