Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,389
Reviews
Chart
#202
Shopify

All reviews

5 / 5 Share
Feb. 10, 2022

great customer support. This App is the most complete and convenient. Easy installation and easy integration

Store Using app Total reviews Average rating
Beauxury-Milano 2 days 6 5.0
Developer Reply

Excellent! It's music to our ears that you are happy with our app and support! Thanks so much for the 5-stars! ๐Ÿคฉ All the best, Kevin

5 / 5 Share
Feb. 10, 2022

Great app for offering customer loyalty rewards. Live chat is amazing and has helped with any issues I have had. Constantly being improved and updated. Would highly recommend :-)

Store Using app Total reviews Average rating
gammaplus.co.uk 12 months 1 5.0
Developer Reply

So happy that we're able to help you with your concern. ๐Ÿ˜„ Thanks for the 5-stars and for recommending us to the Shopify community! If you need further help along the way, please let us know. Cheers, Kevin

5 / 5 Share
Feb. 9, 2022

So many features on this app! It's going to be a great addition to my shop. Customer service is exceptional! Lance helped me right away with my original request and went above and beyond by providing me even more than what I asked for. Thank you!

Store Using app Total reviews Average rating
ILYB Designs 11 months 1 5.0
Developer Reply

We're so happy to see that you had a 5-Star experience! ๐ŸŒŸ We're always striving to help you and your business succeed! If there's anything else we can do, just let us know. We are available anytime. ๐Ÿ˜€ Thanks, Kevin

5 / 5 Share
Feb. 7, 2022

She was fast to respond and helped me with my issue and even sent me link to newer products that can better my online store. Overall great service

Store Using app Total reviews Average rating
One Crafting Momma LLC About 20 hours 1 5.0
Developer Reply

So glad to hear that we were able to help you with your concern. ๐Ÿ˜„ Thanks so much for the positive feedback, and we greatly appreciate you using our app. Cheers, Kevin

5 / 5 Share
Feb. 6, 2022

I have been using the rewards part of this app for awhile now (at least a year). It is very easy to use and straightforward on both ends. Pete from customer support is very friendly, kind, and helpful. I really appreciate his help with upgrading the amount of customers I could have sign up. Thanks a bunch!

Store Using app Total reviews Average rating
Prism Pear 9 months 1 5.0
Developer Reply

Thanks so much for using our app! Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! ๐Ÿคฉ Much appreciated, Kevin

5 / 5 Share
Feb. 6, 2022

We just downloaded the App to try, and it is awesome! This is after we have done a detailed study of various Loyalty Apps offered on Shopify Store. RIVO is not only well designed and developed, its charging structure is the most reasonable too. We started our testing on Sunday. Yet, the support chat was active and was super-fast. We donโ€™t think the reply is machine-based as the answers were precise and solved the problem instantly. Even if it is machine-based, RIVO must be using a first-class Q&A robot!

Store Using app Total reviews Average rating
PomeFresh Organic Pte Ltd 10 months 2 5.0
Developer Reply

You are amazing! โœจ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ๐Ÿฅ‚ Cheers, Kevin

5 / 5 Share
Feb. 4, 2022

So Pete was the most helpful person I think I have ever dealt with in a chat situation or face to face. Professional, knowledgeable and extremely polite and friendly. He resolved my issue with ease. Rivo should be proud to employ such an asset as him. Thank you so much!

Store Using app Total reviews Average rating
Winston and Porter 5 months 11 5.0
Developer Reply

This review made our day! โœจ We are so grateful for your kind words and happy that we were able to help you with your concern. If you have any further questions or encounter issues along the way, feel free to reach out to us anytime. Best wishes, Kevin

5 / 5 Share
Feb. 3, 2022

Top app for rewarding your customers, the best i have used so far. And the team is awesome, they answer and solve quickly any question. *****

Store Using app Total reviews Average rating
M2G Brindes 12 months 4 5.0
Developer Reply

We are so grateful that you are loving our app and customer service! Thank you so much for the positive feedback and review! ๐ŸŒŸ Best wishes, Kevin

5 / 5 Share
Feb. 3, 2022

I used the app to help reach new customers while retaining current customers. Aroll was AMAZING! Great!

Store Using app Total reviews Average rating
Chaotic Serenity Boutique LLC About 23 hours 1 5.0
Developer Reply

Thanks so much for the 5-stars and great review! ๐ŸŒŸ Cheers, Kevin

5 / 5 Share
Feb. 2, 2022

Easy to set up and support is very fast. We use the free version and you can still customize the text and colors.

Store Using app Total reviews Average rating
BrownCastle Games 4 months 2 5.0
Developer Reply

Marvelous! Thank you so much for the positive feedback and 5-star review! ๐Ÿคฉ Best regards, Kevin

5 / 5 Share
Feb. 2, 2022

This app has enabled us to offer our customers a little something back to encourage their continued loyalty. It was super easy to customise everything to suit our business and recently Bernice from the support team was extremely helpful in making some updates to our account. Highly recommend.

Store Using app Total reviews Average rating
The Rainbow Unisaur Ltd 10 months 2 4.5
Developer Reply

It's music to our ears that our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! ๐Ÿ™Œ Much appreciated, Kevin

5 / 5 Share
Feb. 2, 2022

Tried x3 of a similar app, this was the most outstanding at a reasonable price range. Customer service as a whole was top notch and help from Bernice was great. Easy to use, and looks bug-free. Looks like we will be using this for the long run. Thanks!

Store Using app Total reviews Average rating
The Islamic Decor 4 days 6 5.0
Developer Reply

Awesome! Thank you so much for choosing our app! We are so grateful that you love our app and customer service! We are always here and happy to help in any way we can. Thanks so much for the amazing feedback and review. ๐Ÿ˜Š All the best, Kevin

5 / 5 Share
Feb. 1, 2022

Very good at support & prompt response. Helped me a lot to resolve my query. Thank you again. Regards Saurav Ghosh

Store Using app Total reviews Average rating
ZYANNA About 1 month 5 5.0
Developer Reply

So glad that we're able to help you with your concern. If there's anything else you need, just let us know. Best regards, Kevin

5 / 5 Share
Feb. 1, 2022

Harleen helped me to set up app to use it efficiently. Can't wait to see the results. She also gave me additional information to assist in the growth of my business.

Store Using app Total reviews Average rating
Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. ๐Ÿ™Œ All the best, Kevin

5 / 5 Share
Jan. 31, 2022

Extremely helpful! Went above and beyond anything I expected. Coming from loyalty lion to this has been amazing! Thank you for all the support!

Store Using app Total reviews Average rating
MONARX 36 minutes 2 5.0
Developer Reply

We love helping new businesses and truly appreciate you choosing our app! ๐Ÿš€ Thank you so much for the positive feedback and 5-star review! Best regards, Kevin

5 / 5 Share
Jan. 31, 2022

Best customer service I've experienced in a long, long time. Arianne is helpful and patient. The app is really useful

Store Using app Total reviews Average rating
Liloo Signature 6 months 4 5.0
Developer Reply

You are awesome! Thank you so much for the wonderful feedback. We're glad to have a customer like you, and we greatly appreciate you using our app. If there's anything else we can do to help, just let us know. We're for you anytime. All the best, Kevin

5 / 5 Share
Jan. 31, 2022

Easy to use app, looks good and easy for customers to understand. Support is helpful and friendly. Thanks Pete for going the extra mile with your professionalism and sunny disposition

Store Using app Total reviews Average rating
Rewindz VI 3 months 1 5.0
Developer Reply

We are so grateful that you are happy and satisfied with our customer service. Thank you so much for your kind words! If you ever need help along the way, please let us know. Best regards, Kevin

5 / 5 Share
Jan. 28, 2022

The app was blocking our BBB Accredited Business flyout. Lance moved it to the other side of our website. It looks great!

Store Using app Total reviews Average rating
Skineezยฎ About 1 hour 5 4.2
Developer Reply

We are so happy that we're able to help you with your concern! ๐Ÿคฉ If there's anything else we can do, please feel free to reach out to us anytime. Thanks, Kevin

5 / 5 Share
Jan. 28, 2022

We used basic plan for the app, since we just started with Shopify, but we're super happy with it.

Store Using app Total reviews Average rating
SKIDSHOP 9 months 3 5.0
Developer Reply

Thanks so much for choosing our app! We're pleased to know that you are happy using it so far. If you need help along the way, please let us know. All the best, Kevin

5 / 5 Share
Jan. 27, 2022

I have been using this app to reward customers and drive traffic during slow days and it works flawlessly! I have been able to convert abandonned carts and increase the cart value, I estimate I've sold 5K more in 2021 thanks to this app. Love it, love it, love it.

Store Using app Total reviews Average rating
Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! Thank you very much for being a loyal customer, and we greatly appreciate you using our app! If there is anything else you need, just let us know. We're always here for you. ๐ŸŽ‰ Much appreciated, Kevin

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