All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2022

So far the app is great and very user friendly. Today was my first time using the app and I needed help with exporting my previous customer's order history. When I reached out for help Arianne went above and beyond. She answered my question very quickly and even offered some very helpful advice about the layout of my website in general . She even provided links on how to edit and improve that feature. As a result my site looks will look more professional. Thank you again Arianne.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🀩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin

5 / 5 Share

Oct. 23, 2022

Arianne was great customer service agent! Quick, responsive, detailed. She helped get the app interface set up and explained how various programs work.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. πŸ˜ƒ Thanks, Kevin

5 / 5 Share

Oct. 21, 2022

I love Rivo for many reasons, one of them is friendly service. I wanna thank Rivo team for you excellent job, for this app that is very important to me. And a special thank to Paul for your time and your attention

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

So glad that you love our app and services! πŸ™Œ Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Oct. 21, 2022

Been using this app for a while now. Just contacted them as I needed the reward button moved on our home page and had no idea how to do it. Nothing was too much trouble and the button was moved within minutes. Very happy with the app and the support provided.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have any further questions or if we can help along the way, feel free to contact us anytime! Much appreciated, Kevin

5 / 5 Share

Oct. 21, 2022

So far so good, I've only started using it though. Service from Abbie was exceptional. Thanks Abbie

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the 5-stars and positive feedback! Best regards, Kevin

5 / 5 Share

Oct. 21, 2022

I love this app so far, it allows me to offer my appreciation to my customers by giving them generous rewards. I appreciate Abbies help. She was very generous..

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🀩 Cheers, Kevin

5 / 5 Share

Oct. 20, 2022

Maria was a great help! Great experience with this app! We are able to reward our members with a loyalty program that works great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you are having a great experience with our app and services! Thank you for the wonderful review, and please let us know if there's anything else we can do. ✨ Best wishes, Kevin

5 / 5 Share

Oct. 20, 2022

Arianne helped with increase my customer limit and with some troubleshooting for my store. My customers love the app and I do as well, it definitely helps with sales!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Abbie was excellent at helping me get my store set up. Great customer service. After using it for a few weeks, I'll have a better idea of how the app is. I will update you then.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. πŸ˜ƒ Thanks, Kevin

5 / 5 Share

Oct. 19, 2022

Wonderful support staff. Quick responses via both email and chat. Everything in the app seems work exactly as expected so far.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and support! Thank you so much for leaving a positive 5-star review! πŸ™‚ Much appreciated, Kevin

5 / 5 Share

Oct. 15, 2022

First off, Rivo has the BEST customer service. This is my second app with them and the experience has been amazing. Abbie was soooo helpful and got me squared away quickly and with care. I can tell she really cares about the success of the businesses she helps. Super grateful as I am just now launching my store.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Oct. 14, 2022

Wonderful support for any questions or concerns. Maria was very helpful and gave me some tips on my store

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We are so pleased that you are satisfied with our support. Thank you so much for the 5-star review! Much appreciated, Kevin

5 / 5 Share

Oct. 12, 2022

Awesome app and really helpful customer service , Abbie from Rivo Rewards went out of her way to help me with setting everything up.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Oct. 12, 2022

L'app Γ¨ molto completa, e il servizio clienti Γ¨ ottimo, sono stato seguito da Abbie, bravissima super gentile Γ¨ molto professionale. Per ora sto usufruendo del piano gratuito, ha funzioni molto limitate ma comunque ottime. Prevedo di passare ad altri piani in futuro.

Store

Amenity

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Sei fantastico! Apprezziamo il tuo tempo per lasciare un feedback positivo e una recensione a 5 stelle! ❀️ Se c'Γ¨ qualcos'altro con cui possiamo aiutarti, faccelo sapere in qualsiasi momento. Il nostro team sarΓ  lieto di assisterti. πŸ™‚ Grazie, Kevin

5 / 5 Share

Oct. 12, 2022

Maria was very helpful in answering all my questions promptly and was also very polite. I hope to work with her again!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Oct. 11, 2022

Abbie helped me with getting my customer rewards limit increased. I love her energy and tips for my store.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Oct. 11, 2022

Ho deciso di installare questa app per dare ai miei clienti un programma fedeltΓ  che li coinvolgesse. Assistenza perfetta, Abbie si Γ¨ dimostrata molto professionale e competente. Il piano gratuito fino a 250 ordini Γ¨ perfetto per iniziare. Bravi

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Grazie mille per il feedback positivo e la recensione a 5 stelle! 🌟 Apprezziamo davvero che tu abbia scelto la nostra app e, se c'è qualcos'altro che possiamo fare, non esitare a contattarci in qualsiasi momento! Tutto il meglio, Kevin

5 / 5 Share

Oct. 10, 2022

I just purchased this app and Abbie was super helpful with all of my questions getting set up. So far the experience seems pretty easy and quick -- and anything you can't figure out, Abbie is amazing!! Looking forward to seeing how this all works out, I have high hopes!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app and are so excited to be able to contribute to you and your business's success. If you ever have further questions or if we can help along the way, feel free to contact us anytime! ✨ Best wishes, Kevin

5 / 5 Share

Oct. 10, 2022

This is one of the best rewards apps we've used and the customer support (from Abby) was absolutely phenomenal! Can't say enough good things about this company :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy you are loving our app and support! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Oct. 10, 2022

Just spoke with Arianne in the reviews app, and now had the pleasure of speaking with her again for the loyalty app. Very great customer service. Highly recommend this app also. Very easy to use!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! πŸ™Œ Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin