All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Sept. 21, 2022

I just downloaded this app and Therese has been so kind and patient to guide me through the set up! Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! If you have any further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best wishes, Kevin

5 / 5 Share

Sept. 20, 2022

Abbie was so helpful, diligent and amazing. Instructions were clear and everything overall was a very pleasant and easy experience. Thank you Abbie for being so excellent! Xo,

Store

Unique

Using app

Almost 2 years

Total reviews

28

Average rating

4.5

Developer Reply

We're so glad that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 20, 2022

Very very very reactive customer support. Everything done in seconds !!! The app works perfectly. Thanx to the team

Using app

6 months

Total reviews

10

Average rating

4.4

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know if any questions come up along the way. We are always here to help. Best regards, Kevin

5 / 5 Share

Sept. 19, 2022

Abby was kind patient and incredibly helpful. There is no waiting and you recieve immediate responses. wow

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. πŸ˜ƒ Thanks, Kevin

5 / 5 Share

Sept. 19, 2022

Arianne very helpful and prompt, Gd Job!! Willing to explain every detail. And very eager to help out

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! πŸ™Œ Best regards, Kevin

5 / 5 Share

Sept. 19, 2022

wonderful customer service! helped me easily with my question and was super nice and knowledgeable!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for this 5-Star review! Let us know if there's anything else we can do to help along the way. Cheers, Kevin

5 / 5 Share

Sept. 19, 2022

Paul helped me out and let me say how smooth everything went. The actual app is great so far too. I'm excited to see how Rivo can help! :)

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for using our app! πŸ™Œ We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Sept. 18, 2022

I just started using this app. So far the program is working well, and customer service is very efficient. Pete was very helpful and quick when assisting me.

Using app

1 day

Total reviews

19

Average rating

4.9

Developer Reply

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! πŸ™Œ Cheers, Kevin

5 / 5 Share

Sept. 17, 2022

Mica was really nice and helpful :) great support, she really helped me a lot and added a few more recommendantions, perfect

Using app

6 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the wonderful review! We appreciate you using the app and we're always here for you anytime! πŸŽ‰Best regards, Kevin

5 / 5 Share

Sept. 16, 2022

I use several apps but this is the first one I have reviewed - Spoke to support expecting to be sent a how to link but they went over and above what I asked them for. Couldn't be happier! Gives me full confidence in using there app.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! πŸ™Œ Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Sept. 16, 2022

Abbie was GREAT! Service like this reminds me of why I left the other rewards app. Rivo is great and I'm very happy!

Using app

9 months

Total reviews

11

Average rating

4.8

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! πŸ™‚ Thanks, Kevin

5 / 5 Share

Sept. 15, 2022

Great customer support from Yaci. She quickly and efficiently assisted with my request. I highly recommend this app.

Using app

10 months

Total reviews

9

Average rating

5.0

Developer Reply

We're so glad you are satisfied with our customer support. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 14, 2022

Abbie was so helpful via the chat today! I am not very tech savvy and was struggling to get everything set up working properly. She was patient and helpful and even offered suggestions that could improve customer experience on my site. She went above and beyond!

Using app

9 months

Total reviews

5

Average rating

4.2

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. πŸ˜ƒ Thanks, Kevin

5 / 5 Share

Sept. 14, 2022

Paul helped me get Rivo set up on my website. He was absolutely the most helpful. Awesome experience. Looking forward to using the app to help my customers get rewards.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! πŸ˜ƒ Thanks, Kevin

5 / 5 Share

Sept. 14, 2022

Problem solved in 2 seconds. Paul is very nice, friendly and very responsive. He did more than I asked for. I highly recommend.

Store

Remaid

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and for recommending us to the community! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 13, 2022

It has been great service and extremely grateful from Alex support with with updating and tending to our needs. Absolutely incredible and helped me immediately thank you so much.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Wonderful review! Thank you so much, and we are here for you anytime you need help. Greatly appreciate the feedback! πŸŽ‰ Best regards, Kevin

5 / 5 Share

Sept. 12, 2022

I'm an early adopter of this app and have found it just about faultless - love the way the developers take feedback on board and improve or enhance it according to user experience. Support is absolutely excellent - personable, flexible and really obliging. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❀️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. πŸ™‚ Thanks, Kevin

5 / 5 Share

Sept. 11, 2022

I have just installed it, but I like the customization options and how it appears. Your staff was very helpful getting the Rivo branding removed, and they exhibited nothing but hospitable professionalism at all times

Using app

19 days

Total reviews

6

Average rating

5.0

Developer Reply

We are so happy that you like our app and customer support! 🀩 Thank you so much for your kind words and for leaving 5-star feedback! If you have further questions or experience issues along the way, please let us know. We will be delighted to assist you. Much appreciated, Kevin

5 / 5 Share

Sept. 9, 2022

Habe used this app from the day I started my store and it has been great, Contacted support for help with something and Jel was absolutely incredible and helped me immediately thank you so much.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate you using our app and are so glad that you love our services! If there's anything else we can do to help, please feel free to reach out. Thanks, Kevin

5 / 5 Share

Sept. 8, 2022

Abbie was awesome an assisted me with getting some of my app and website updated to serve our customers with excellence. The app has some really cool features that have turned those checking us out into purchase orders. THANK YOU!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that our app has provided excellent results for your store so far! πŸš€ Thanks so much for the awesome feedback and review! All the best, Kevin