Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#996
All reviews
Review RSS Feed
Jan. 20, 2022
Support went above and beyond to provide excellent service. Would highly recommend as a loyalty program replacement.
Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Cheers, Kevin
Jan. 19, 2022
Great Rewards/Loyalty app. Super responsive customer support. Very professional, kind and helpful. App looks sharp. I appreciate your offering it. Thanks so much.
We're so glad you're happy with our app and support! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin
Jan. 18, 2022
Great app & fantastic support. There are some things I would like adding but it looks like they are in development. It does encourage repeat orders with our regulars & it is a great marketing tool.
We are so glad you love our app and services! 🤩 I'm happy to say that we do have more features coming down the pipeline very soon for this app! Thank you so much for the 5-star feedback. Best wishes, Kevin
Jan. 17, 2022
Jon really helped me, i needed to extend my customer limit and he acted swiftly and quick, thanks!!!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If there's anything else we can be of service, just let us know. Best wishes, Kevin
Jan. 16, 2022
Simply outstanding! Customer service is fantastic and outplays the competition incredibly! Thank youuu!
Thanks so much for the 5-Star review! Cheers, Kevin
Jan. 15, 2022
what an amazing assistance from Abbie, she was really helpful to direct me on how to transfer my data from smile to Rivo loyalty, also fixed some features in my dashboard . best customer service!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Jan. 14, 2022
ottima app, ci aiuta a fidelizzare i clienti e ad aumentare l'importo medio degli ordini! sino ad ora soddisfattissimi!
Siamo così entusiasti che la nostra app abbia fornito ottimi risultati per il tuo negozio! 🙌 La tua recensione è molto apprezzata! Cordiali saluti, Kevin
Jan. 13, 2022
Outstanding customer service from James! Love the chat feature on the app which instantly connects you to someone. My question was answered in 60 seconds. No more waiting 1-2 days for someone to get back to you. Thanks guys!
Thanks so much for leaving a feedback, Stoner Wishlist. 😊 We love seeing our customers happy, so we try to give you the best possible support. If there's anything else we can be of service, please don't hesitate to let us know! All the best, Kevin
Jan. 12, 2022
Beautiful Woman with a Beautiful Soul!! Thank YOU Harleen!! This app is highly recommended, and I look forward to continuing my services with them.
You are awesome! 😊 Thank you so much for your kind words and for the wonderful review. We greatly appreciate you using our app. If there's anything else we can be of service, just let us know. We're always here to help! Best wishes, Kevin
Jan. 12, 2022
Awesome! Complete and comprehensive answers to every question asked. Great app, even better support.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin
Jan. 12, 2022
I have had Rivo since I first opened my Shopify store. I have written in a few times for assistance and they have ALWAYS been helpful. One time I even asked to export my customer list and now they have made that a feature! I can tell they're an innovative app and as a business myself, I appreciate that.
We listen to our customers because you are all important to us, and it is our great pleasure to help you with your concerns. Thank you so much for leaving such a positive review. Let us know anytime if there's anything else we can be of service. 😊 All the best, Kevin
Jan. 12, 2022
He was very helpful and made the process very simple!! I loved the extra steps Ryan took to help me with upgrading!
So glad you are satisfied with our customer service. 🤩 If there's anything else we can do, please feel free to reach out anytime. Thanks, Kevin
Jan. 10, 2022
Testing out the app. Looks good so far. Ryan from Customer Service was great and helped me solve a few concerns
We are so pleased to know that you are happy with our app and support. If there's anything else we can do, please don't hesitate to let us know. Our team is always here to help. 😊 All the best, Kevin
Jan. 10, 2022
L'applicazione è facile da utilizzare e molto intuitiva, permette una buona customizzazione dell'interfaccia e offre gratuitamente molte funzionalità che in altre app sono a pagamento. Il supporto clienti è eccellente! Rispondono entro pochi minuti in maniera precisa e puntuale. Grazie ancora per il tuo supporto e per la tua gentilezza Ryan.
Grazie mille per la meravigliosa recensione e il feedback premuroso! 🤩 Ci piace aiutare i commercianti come te e siamo così entusiasti di poter contribuire al tuo successo e alla tua attività. Se hai bisogno di qualcosa, siamo qui per te in qualsiasi momento. Tutto il meglio, Kevin
Jan. 10, 2022
This is app very helpful and always is ready to help! Ryan did a great job of making me comfortable and answering my questions!
It's our great pleasure to see you have a 5-star experience. So glad you are happy with our app and customer service! 🙌 Feel free to reach out to us anytime if you have any other questions or if we can help in any way. Best wishes, Kevin
Jan. 10, 2022
This app was easy to set up, and works as advertised. Our customers are enjoying earning rewards. Support has been helpful when needed.
Thanks so much for the 5-Star review! 🌟 We really appreciate you using the app. Cheers, Kevin
Jan. 9, 2022
Easy to set up and customize. My customers love collecting their points. Customer Service is quick, knowledgeable and friendly.
Thanks so much for the 5-star review! If you have any questions or if we can help along the way, feel free to reach out to us at any time. Much appreciated, Kevin
Jan. 8, 2022
This app is the greatest, and the customer support is the best out there, Abbie just sorted something out for me, and she was a pleasure to deal with! Thank's Abbie! This App has been a great addition to our store, and we wouldn't be without it.
What a wonderful review! ✨This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Cheers, Kevin
Jan. 8, 2022
super application je recommande , efficace, gratuit, et facile d'utilisation puis service client disponible et réactif
Merci beaucoup pour les 5 étoiles et pour nous avoir recommandés à la communauté Shopify ! Salut, Kévin
Jan. 7, 2022
Support is great, everything seems to work well so far. No complaints. Now I need to get to 100 characters
Thank you so much for leaving a review, U-tools! 🙂 If there's anything we can help with, just let us know anytime. Happy to help out in any way we can. All the best, Kevin