All reviews

Rating Breakdown

  • 5
    96% (2,247 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
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5 / 5 Share

Sept. 8, 2022

amazing customer service so far! Their response is fast an amicable/ I'm migrating from the smile app and it looks like a better program as it has its own rewards website that makes it more user-friendly for customers

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! πŸ™Œ We are so glad that you love our services so far. If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

Sept. 7, 2022

The Rivo rewards app is so good and is a must for any business that wishes to reward their customers. I would like to highly thank Betty for her continuous support and generosity in providing me with wonderful service and attending to my questions. Highly recommend using this app for its value and service.

Store

Fittere

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🀩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

5 / 5 Share

Sept. 6, 2022

Great app for any store, this brings customers back to the store to get reward points back and very good and fast support

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving a 5-star review! πŸ™Œ We're so excited to be part of your business growth and success! If you need anything at all, just let us know anytime. Best wishes, Kevin

5 / 5 Share

Sept. 3, 2022

Pete is a true champion, quick, easy, friendly, helpful, insightful, resourceful, the list goes on, amazing app!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin

5 / 5 Share

Sept. 3, 2022

Super helpful service, very helpful and knowledgeable. Would definitely recommend using this service!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! πŸŽ‰Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Sept. 1, 2022

Abbie was amazingly helpful and very funny. I like her communication style and her sense of engagement while interacting with me.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. πŸ˜ƒ Thanks, Kevin

5 / 5 Share

Aug. 30, 2022

Outstanding, she went above and beyond what I expected!! This reminded me of old-school customer service when people cared about their customers.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Aug. 30, 2022

Amazing support on a really really short time and easy to use. Will be totally enough for your rewards program requirements! Special thanks to Paul and Arianne for their amazing support!

Store

Enndia

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Aug. 30, 2022

Aweomse app, Awesome support! The loyalty options are varied and able to help cater to the various use cases. It's also great that they are constantly improviing the app

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! πŸŽ‰ We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Aug. 29, 2022

I haven quiet used the app the yet but the support they give to start up is amazing, Abbie was extremely helpful and willing to help until I was able to get the app working on my website, great team!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Much appreciated, Kevin

5 / 5 Share

Oct. 22, 2024

Bryan was amazing! The best customer service I've ever had :) fast and great! We once had this app and changed to another one to "save money" let me tell you... NOT WORTHY! this one is THE BEST out there. So happy to be back!! Thank youuu

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! 🀩 Cheers, Kevin

5 / 5 Share

Aug. 29, 2022

I am just starting using this app but so far I really like it. It has so many great features and the customer service is amazing. Arianne is amazing!

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Glad to hear you are liking the app so far! If you need anything at all, just let us know. Best regards, Kevin

5 / 5 Share

Aug. 28, 2022

Maria went above and beyond to satisfy my request today! A simple question I had, and she earned a forever customer by her professionalism, communication and kindness! Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Aug. 28, 2022

App has nice set of features and interface was easy to use. Alex was very helpful on queries about the various features.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review! Let us know if we can help answer any questions at any time. Cheers, Kevin

5 / 5 Share

Aug. 28, 2022

Vicki helped me with a professional and friendly attitude. I was impressed. I didn't expect to get help that quickly on a Saturday night. Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Aug. 26, 2022

Abbie has been an amazing customer service representative! She helped me fix my problems and did more than enough to get me started :)

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Aug. 25, 2022

Great app so far, functionality is perfect. Customer service is fantastic as well. Very helpful. Thanks

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! πŸ™Œ All the best, Kevin

5 / 5 Share

Aug. 25, 2022

Have just installed and so far super easy, super fast to load. Abbie was fantastic when I had a question in the live chat, again super fast, lots of extra info I didn't think and really easy to work with. In a time when real time support is getting harder and harder to get, I am very happy with ease of use of this app and getting support if/when needed :)

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! Thanks so much for installing our app, and we appreciate you taking the time to leave positive feedback and a 5-star review! ❀️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. πŸ™‚ Thanks, Kevin

5 / 5 Share

Aug. 24, 2022

Pete was amazing he help me with all my questions and he gave me good feed back on my website he was soooo kind!! if you looking at this review just down load the app you will love it :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy you love our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Aug. 23, 2022

I've just had a great chat with Lance who was super helpful with my query. So far the App has been easy to set up. When I and my customers start to use it I will let you know how we get on. Loving the customer service so far

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. πŸ˜ƒ Thanks, Kevin