All reviews

Rating Breakdown

  • 5
    96% (2,251 ratings)
  • 4
    3% (70 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

Oct. 9, 2024

Abbie was fast, friendly and went the extra mile. You don’t see that often in service support. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so happy to hear our team could go the extra mile for you. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 9, 2024

¡Me encanta la aplicación! Tiene todo lo que necesito.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

¡Gracias por el cariño! ¡Nos alegra mucho saber que la aplicación tiene todo lo que necesitas! 😊 - Kevin y el equipo de Rivo

5 / 5 Share

Oct. 9, 2024

Great software, great customer support, I will be using a paid plan soon.

Store

Divinch

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're thrilled you love the software and support. Excited to have you on a paid plan soon! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

Abbie was super attentive, helping me with whatever I needed.

Using app

10 days

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for the kind words! We're so glad our support team could assist you with everything you needed! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

Just getting started with the onboarding process and wow! I was blown away by how helpful Abbie was. She went out of her way to provide little tips and support that was over and above what I expected. This is a great start to the journey with Rivo. Thank you so much Abbie!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We're thrilled that you had a great start with us and found our support so helpful. We're here to make your journey with Rivo awesome! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

It was easy to get the information I needed. Stellar service.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We're thrilled you found the info you needed easily and enjoyed our service! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 8, 2024

I will definitely recommend Rivo to others. Arianne, the person who chatted with me, was very helpful and engaging.

Using app

21 minutes

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for the recommendation! We're glad to hear our team was helpful and engaging. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 7, 2024

I'm impressed by kindness and support from Paul,he helped me a lot with the things that I didn't understand. I'm very grateful and I recommend Rivo Loyalty

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We’re so glad our support could help you out. We appreciate your recommendation! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 7, 2024

So far the team has been really helpful and quick to respond! Thanks!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the kind words! We're so glad to hear our team has been helpful and responsive. We're here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 7, 2024

This is the best service i had in my whole year of shopify Paul is a great person and profissional thanks a lot, fast service and response !¨ thanks a lot

Using app

14 days

Total reviews

17

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! We're thrilled to hear you had such a great experience with our service. We're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 6, 2024

Rivo is a user-friendly app perfect for businesses looking to boost customer engagement and loyalty. It offers customizable features like rewards programs and easy e-commerce integration. The interface is intuitive, and their customer support is fantastic—special shoutout to Paul for being super helpful during setup. Overall, a great tool for building lasting customer relationships

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're thrilled that you find Rivo user-friendly and helpful for boosting engagement. We'll pass your shoutout to our support team! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 5, 2024

Amazing support from Arianne. Good app with generous free tier. I'm just getting started, but so far looks like they've got lot of things covered in the free tier.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear you're off to a good start with us! Enjoy all the features our free tier has to offer. Thanks for the shoutout! 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 4, 2024

Super fast and great support! The app has so much functions and possibilities. Thats great!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear you’re loving the app and our support! Thanks for the great review! 🌟 - Kevin & Rivo Team

5 / 5 Share

Oct. 1, 2024

Rivo have help get 7 orders within 7 days after installed. And pete are very kind and helpful. i think RIvo should be best and have most reasonable price.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear Rivo helped boost your orders and that you found our customer service helpful! Thanks for the fantastic feedback. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 1, 2024

Excellent app, great support team, Thank you Bryan, you've done a great job. Thank you.

Store

SKYFIRE

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear you're happy with the app and our support team! Thanks for the kind words and appreciation. 😊 - Kevin & Rivo Team

5 / 5 Share

Oct. 1, 2024

Excellent customer service with Bryan. Thanks a lot for clarifying my questions.

Store

Caloli

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we could help clarify your questions! Thanks for the kind words about our customer service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 30, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Paul was of great help. Great response and feedback

Store

THE MIX

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you received great help and feedback! Thanks for the wonderful review. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 29, 2024

Excelente atención por parte del equipo de ayuda, la aplicacion es la más completa que he visto hasta ahora.

Store

FUSFIT

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

¡Nos complace saber que está impresionado con nuestra aplicación y el soporte que recibió! Gracias por los excelentes comentarios. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 29, 2024

I’ve been using the Rivo Loyalty and Rewards app, and it has been such a seamless experience! Special thanks to Paul and Pete for their outstanding support—they’ve been incredibly helpful and prompt in addressing all my queries over the past few days. I truly appreciate their dedication and assistance. The app itself is easy to use, and I’m confident it will continue to be a key part of my business. I’m definitely staying a loyal client!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear your experience with Rivo Loyalty and Rewards has been seamless and that our support team has been so helpful! Thanks for staying loyal and for the wonderful feedback. 😊 - Kevin & Rivo Team