Rivo: Loyalty Program, Rewards

The reward system setup is much simpler and more convenient compared to other apps. Even if there are aspects you’re not familiar with, the support team responds quickly and works hard to resolve any issues. Thanks to this, I was able to build the reward system without fear. If anyone is looking to implement a reward system on their own website for the first time, I highly recommend this app.

Arianne was a great help. I am new to Shopify and she did a great job guiding me to a solution. I appreciate how she gave me advice on the site.

So amazing app. Full of good features and suits really well for us. Also every time I face some kind of issue or user error, I got so good and fast support from Jel! Big thanks for helping me out with my small problems. :)

Really appreciate Arianne's help!

Ariane from the support team was extremely helpful with my set up. Responses were extremely quick and they had some great recommendations to improve user experience

I had the pleasure of working with Abbie, and she was incredibly helpful in guiding me through the Rivo App. Her explanation was clear, and she took the time to ensure I understood all the features, from the basic setup to more advanced options. What impressed me the most was her patience and willingness to answer all my questions, no matter how small. Thanks to Abbie, I pray I will be confident in using the app moving forward. She made what could have been a complicated process feel easy and manageable. Highly recommend her if you need assistance with Rivo!

This app runs smoothly and any time we need support team is super responsive. Arianne was quick to help us solve a recent issue within minutes and we are back to running 100%. Thank you!

Abbie was so helpful! Great experience

Rivo is exactly what we were looking for with creating a loyalty program for our business. The app is extremely user friendly, fully customizable, and their support is top notch, especially Bryan. He's been amazing with answering all of my questions and he even set up our landing page himself to save me time. Highly recommend Rivo!

Application superbe et service client impeccable : réponse rapide, serviable et toujours la pour aider. Merci à Bryan!

A great app for loyalty and rewards, does everything I need. Very easy to set up and the service from Bryan was lightning fast, very responsive. Helped with some styling on our page and nothing was too much trouble. I would highly recommend this app for anyone look for a great loyalty app!

Getting started an on e-commerce site can be incredibly overwhelming and quite humbling.. Added Rivo to our store a few days ago and already received positive feedback from customers. I did need help adding the rewards page to my navigation menu, and Bryan from the support team was incredibly helpful, polite, professional, and quick! Can't wait to start the loyalty program and i feel confident I can reach out to their support team anytime. Thanks again!

Great app with translations and lots of customisations + customer support is always here and always helpful

Incredible support !

Works great for our store, and customer service is always fast to repsond!

I contacted Paul for tech support on a number of features in the onboarding process. He was invaluable. I was able to get to a place where I should be able to finish up. In the event that I can't, I rest easy in knowing I can contact support and get high level support from reps like Paul. Thanks again!

Bryan was so helpful and professional. He really walked me through the steps I needed to take to achieve my goals.

Absolutely love the Rivo: Loyalty Program, Rewards app — it's a total game-changer for my store! But what truly made the experience exceptional was Arianne's amazing support. She's kind, quick to respond, and genuinely cares about helping users succeed. Thank you so much, Arianne, for going above and beyond. You didn’t just assist — you made me feel like a valued part of the Rivo family. Your positivity and dedication truly stood out, and I’d be happy to leave a review anytime . Looking forward to staying connected — I’d be lucky to have you as a friend and supporter moving forward.

Update: They have been very useful when it comes to customer support and helped with any problems regarding coding that I had. The Free version is very limited but I see the potential for the upgrade. there is also a Start-Up plan for 24 euros a month and I think that is a good offer.

Easy setup, if you can get Jel, give her 6 stars