All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 26, 2022

After receiving the best service I've had in a very long time, I couldn't but share it with others. Professional, Courteous, friendly and kind is just a few words to describe the service I received from Abbie. Thank you Abbie and team for creating your amazing Apps and backing them up with incredible service. Wishing you all the success you desire. Cheers

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 26, 2022

Highly recommend this app. It does not just get the job done, but has some of the best customer service on the app store. Abbie responded to me within seconds and fixed all the concerns and issues I have at very rapid pace. This is app is a must if you have returning customers.

Using app

6 months

Total reviews

5

Average rating

4.2

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 25, 2022

I am only just trying this app out. But so impressed with the instant help you get - without even asking.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the 5-stars! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

July 25, 2022

Lance wa very helpful with the first steps with application! He also showed to me additional application for reviews.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

5 / 5 Share

July 23, 2022

Perfect Service to help u guide the app! Love the system with the points. Feel free to try it first and explore.

Using app

18 days

Total reviews

5

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

5 / 5 Share

July 22, 2022

I'm loving it so far and the rep I chatted with, Abbie, she is an awesome human being! She not only helped me walk through the upgrade, but she suggested some improvements to my website that I hadn't thought of! Her quick response and replies helped me to get everything I needed to do in under 10 minutes, while chatting with her. I even accidentally closed the tab I was on and reconnected with her on another Rivo product tab that I had up. I'm telling you now, if Rivo doesn't give this lady a pay raise, I will RIOT! lol Thanks again! I'm greatly enjoying your apps! :D

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 22, 2022

lance was a great help. took care of what i needed with urgency and professionalism. thank you for your help today.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Much appreciated, Kevin

5 / 5 Share

July 21, 2022

Setup is quick and easy! I'm liking it so far and everything looks great. Customer Support is top tier!

Store

Mauyu

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're happy you love our customer support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

5 / 5 Share

July 21, 2022

I am using this app, it is complete in everything needed for rewards programs. Support is fast and perfect.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app has everything you need for your rewards programs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

July 20, 2022

App is super flexible and customizable -- easy to install and set up. Fast and great customer service as well from Betty. Worth every cent

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you love our app and services! Your positive feedback and review mean the world to us. Thank you so much! Best regards, Kevin

5 / 5 Share

July 19, 2022

At first I came across Rivo app, then I discovered that they have few more apps and all of them do some fantastic jobs. I connected with Abbie to remove branding from the app which she not only removed instantly but activated some more freebies on my account. I feel Rivo is doing some great work and providing awesome customer service. Abbie is so quick in responses that at first I thought I am talking to a robot. Huh. She is just damn quick.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy that you love our customer services and glad that you feel we're on the right track! Thank you so much for using our apps and for the thoughtful feedback! If you ever need anything, we are always here for you. 🤩 Cheers, Kevin

5 / 5 Share

July 19, 2022

I am just beginning to look into how this App could benefit our customers and had a few questions which were quickly answered by Abbie. She was very knowledgeable, offered some helpful insights and was very pleasant to deal with. I appreciate the quick response time and friendly nature of the representative that I chatted with. Well done! Looking forward to moving forward with the set up process.

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for using our app and for the wonderful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team would be happy to assist you. 😊 All the best, Kevin

5 / 5 Share

July 19, 2022

A great app that offers lots of options in the free basic version! And as a cherry on top is the very nice and fast support!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

July 19, 2022

Rivo has a great support team! Lance is the support who helped me, and he was very helpful and answers all my questions clearly. App is also great as well. Works great and looks great!

Store

Damtuh

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 19, 2022

The support is really swift and on point. Haven't used the app that much yet but getting a good feeling.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We appreciate you using the app! 🙂 Best regards, Kevin

5 / 5 Share

July 18, 2022

Ryan was awesome!!!! So helpful and kind! I would definitely recommend anyone to use this app. Beginner friendly and just a great staff.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

We are so happy that you love our services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 17, 2022

just started but so far it's very easy and intuitive. Set up was quick and it sure seems to do what I want.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for the awesome 5-star review! We really appreciate you using the app. 😊 Best regards, Kevin

5 / 5 Share

July 17, 2022

I've just come back to my Shopify store after a bit of a break. Love this app and the amount of usability you get with the free plan. After updating the app Alex in chat was very helpful in removing branding and helping with my customer limits. Excited to see the app get more use now that my shop has reopened and I'm getting back into it again.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 16, 2022

I just installed this app & needed some assistance. Vicky not only was very helpful, but super sweet & nice.

Using app

12 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

July 15, 2022

An excellent app. It met all my needs. Although I am new to this platform, I felt as if I had been here for many years thanks to the support team.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! We are super excited that our app fits your needs! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin