Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,345
chart
#525
All reviews
Rating Breakdown
Review RSS Feed
June 18, 2022
Mary from Rivo Loyalty, rewards & referrals assisted me greatly in customising the rewards widget and gave me excellent tips on how to perfect the details of my website. She is amazing! Thanks, Mary!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
June 18, 2022
Mary was great with helping me set up the app! Great customer service! Looked over several rewards apps too and this one has the best free options, and tons of features for the paid version.
Thanks for the 5-Star review and for choosing our app! So happy that you enjoyed your interaction with us. Let us know if any questions arise, or we can help along the way! 😊 Best wishes, Kevin
June 17, 2022
Just finished a call with James one of Rivo support members and he was legit. Helped me get the program set up and branded via color and text for my site. Rivo is working on a POS integration and we are really looking forward to the update.
We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience talking to us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
June 17, 2022
Ryan was very helpful. He listened to my issue and did all he could to resolve it. He even added some extra customer service by offering a free upgrade to my widget. Very impressed
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
June 16, 2022
I used this app for loyalty rewards program for my customers, it is easy to use lots of support and my favourite!
Thanks for the 5-Star review! 🌟 We truly appreciate you using the app! Best regards, Kevin
June 16, 2022
Really couldn't be easier to use. We have had this rewards program on our site for over a year and have tons of rewards customers signed up. Also, thanks for your help with removing the branding, Ryan!
We're so thankful for customers like you and are super excited that our app has provided excellent results for your store! Your positive feedback is very much appreciated. 🙌 Cheers, Ryan
June 16, 2022
We wanted to add a loyalty scheme for a long time and they are super helpful! We spoke to Betty from Rivo who was super kind and friendly, as well as being really helpful when it comes to sorting any issues that we had.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
June 15, 2022
Abbie was super helpful and responsive. Thank you so much! The app is not only helpful for building loyalty but I am looking forward to the referrals as well. I have two shops and excited about growing my business with your app. If I start seeing results I will not hesitate to refer you to many others! Thank you.
Thank you so much for choosing our app! We're so excited to be part of your business growth and success! If you have further questions or experience issues along the way, please let us know. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
June 15, 2022
This app is incredible and more importantly, their customer service is fast and reliable. Betty has most recently helped me and she is a ROCK STAR!
We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
June 15, 2022
I've been searching for a great way to reward my customers for their loyalty and this app is great! Very easy to use and Abbie has been amazing!
Thanks for choosing our app! We're so excited to be part of your business growth and success! If you need anything else, just let us know. Cheers, Kevin
June 13, 2022
This is the 3rd app I have tried in order to offer rewards to our customers. It is indeed the most expensive, but it is also the best hands down. Their interface is clean, loads super fast and their customer service is second to none. Other apps didn't load or didn't detect customers, so it was not easy to "block" or "exclude" members that were not showing, this app works as it should and the staff including Abbie were extremely helpful and got me going in just a few minutes by answering some key questions. Highly recommend.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
June 13, 2022
Amazing customer services as always, super helpful whilst setting up my loyalty programs! Thanks again!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin
June 13, 2022
Arianne helped me to make some configurations on my account. So helpful and kind. I am going to switch to a paid version without a doubt when I need it.
Excellent! It's music to our ears that you are happy with our services! Thanks so much for the 5-stars! 🤩 If there's anything else we can do, just let us know. All the best, Kevin
June 13, 2022
This app is great and easy to work with. The customer service is even better. I asked plenty of times for help and each time they were friendly and managed to get it done. Thank you for all the help
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🍻 Cheers, Kevin
June 12, 2022
The app is awesome! Had trouble with getting started and reached out to support and was helped by Maria. She was absolutely amazing and assisted me quickly. I highly recommend this app if you want to grow or expand your business.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
June 12, 2022
Maria was really helpful when I needed assistance. Very fast and great support when needed. Thanks again!
We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin
June 12, 2022
Trish was Amazing thank you so much !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanks for the 5-Star review! Best regards, Kevin
June 11, 2022
This app is excellent and easy to setup and use. I especially like the flexibility to reward existing customs for past actions. I had a great customer experience also -- I had expert help from customer support with checking my setup of a referral program. Thank you.
Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer services. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
June 10, 2022
Abbie was probably one the most helpful people I have ever came across! She went above and beyond! Helped me finish the overall look of my site. That means alot to me. Thanks again for the awesome app!
What a wonderful review! ✨This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Cheers, Kevin
June 10, 2022
Used the chat feature to resolve a quick issue and increase the limit on my account. AA was very helpful and resolved both issues quickly and easily.
We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin