All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 4, 2022

The app is easy to follow and set up. I like the options to hide and show the widget. I was able to customize the widget too. They take feedback and implement features on a routine basis. Customer service is 5 stars and very immediate. I would recommend this app even for people who don't know their way around Shopify. Very easy to follow and use! If you are missing something, just ask customer service. They maybe able to fix it in about 3 minutes.

Using app

12 months

Total reviews

4

Average rating

4.8

Developer Reply

What a wonderful review! 🙌 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the awesome feedback and 5-stars. 🍻 Cheers, Kevin

5 / 5 Share

June 4, 2022

They are amazing, the customer service is unmatched and i rarely leave reviews but i must say these guys are good!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

June 3, 2022

Awesome, he was super helpful and I'm looking forward to using this program. I think it will be a great add to my store.

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for leaving a review! 🙌 We're so excited to be part of your business growth and success! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best wishes, Kevin

5 / 5 Share

June 2, 2022

Thank you so much, Arianne, for all the assistance using the app. Looks amazing so far and I am not worried about the future issues because everyone at rivo seems genuinely pleasing to talk to with any issues.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 2, 2022

I have this app to help add some fun reward points and it works great for the past year or so. Their customer service is fast and responsive even for a free product. They do have paid upgrades and tons of other cool feature rich apps to check out.

Store

Baz LLC

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo would be delighted to help you. Much appreciated, Kevin

5 / 5 Share

June 2, 2022

Really great customer service, quick, friendly, and helpful! Betty was cheerful & helpful. Could not have asked for better! She helped me made things easy. I recommanded.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

June 1, 2022

Customer service is very responsive, and the app is easy to use! Looking forward to better integrating the Rewards into our store's customer experience.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

5 / 5 Share

June 1, 2022

The chat forum is extremely helpful! I've enjoyed using the app and found the process of integration into Shopify simple.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

5 / 5 Share

June 1, 2022

他社のポイントプログラムから、LOYALTY, REWARDS & REFERRALSを導入しました。まず一番惹かれたのは会員数に応じて費用が追加されないこと。多くの他のアプリでは会員数に応じて費用が請求されます。 また、多言語化は公式にはサポートされていないようですが、ページやメタフィールドを翻訳すれば多言語化は実装できました。 また、カスタマーサクセスチームが非常に迅速で的確なサポートをしてくれます。日本語しかわからなくても十分に対応してくれますので、日本の事業者にも非常におすすめのアプリです。 今後はshopifyflowと連携することを期待しています。

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

素晴らしいレビューと思慮深いフィードバックをありがとうございました! 🤩私たちはあなたのようなビジネスを支援するのが大好きで、あなたとあなたのビジネスの成功に貢献できることをとても嬉しく思っています。 あなたが何かを必要とするならば、私たちはいつでもあなたのためにここにいます。 よろしくお願いします、ケビン

5 / 5 Share

June 1, 2022

This app is incredible! The customer support is like no other! Abbie is absolutely incredible. She is so quick to respond, knowledgeable, and helpful. She even provided me with excellent feedback for my shop & site. Highly recommend!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 All the best, Kevin

5 / 5 Share

May 31, 2022

I just launched the app and I needed some help with the setup. Abbie was great! She helped me very quickly and she was great to talk to. Great customer service!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

Developer Reply

We're so happy that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be pleased to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 31, 2022

Just downloaded this app, but so far it's been completely seamless!! Their customer support is great, specifically worked with James and he was super helpful. The interface/software is super easy to use and understand. Highly recommend this app to anyone looking to add on a loyalty program!

Store

SEEQ

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

We greatly appreciate you choosing our app! Thank you so much for your kind words, and we are so pleased that you are happy with our services! If there's anything else you need, just let us know anytime. Our team would be delighted to help you. 🙌 Cheers, Kevin

5 / 5 Share

May 31, 2022

Muy recomendable! Además la atención recibida fue excelente. Mis clientes usan habitualmente la aplicación, es muy útil.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que sus clientes usen regularmente la aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! 🎉Saludos, Kevin

5 / 5 Share

May 31, 2022

yes vous êtes génial Betty, dans tout ce que vous faîtes persévérez. Je vous transmets un message que j'ai reçu il y a bien longtemps! La joie est une décision, non pas un sentiment! Jésus vous aime

Store

Dosatch

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Vos aimables paroles signifient le monde pour nous! Merci beaucoup pour les commentaires positifs et pour avoir aidé à partager le mot à propos de nous! 🤩 Très apprécié, Kévin

5 / 5 Share

May 30, 2022

This app is so easy to use. When I got any issues using this app, I could always find a sweet support to help me out (@Paul)

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

What an excellent review! Thank you so much, and we are here for you anytime you need us. Greatly appreciate the feedback! 🎉 All the best, Kevin

5 / 5 Share

May 29, 2022

Maria was beyond excellent. She went above and beyond. I am very satisfied! I was considering cancelling this app, but she has made me a lifer!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. We're always here to help. Cheers, Kevin

5 / 5 Share

May 29, 2022

Pat is superb, one of the best customer service experiences I've ever had! The app itself is so easy to use and functional and is a great way to drive traffic to my store, I'm really pleased and definitely recommend.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 28, 2022

I am really impressed so far. I'm just figuring it all out but after reviewing several similar apps this seems really simple to use. Very helpful for me as a startup.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

May 28, 2022

Maria was above the expectation for me, she has served me well and got all I asked done. Thank you very much

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Much appreciated, Kevin

5 / 5 Share

May 28, 2022

AA is super helpful, glad i got the chance to work with him. Everything this that was a problem, isnt anymore thanks to that guy

Store

Oni-da

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

So delighted that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be pleased to assist you. 😊 Much appreciated, Kevin