All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2022

Went above and beyond. Created a banner for a email. and answered my questions. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a 5-star review! โค๏ธ If there's anything else we can help you with, just let us know anytime. Our team would be delighted to assist you. ๐Ÿ™‚ Thanks, Kevin

5 / 5 Share

May 19, 2022

Great people that give more than they ask. If you're looking to expand into Loyalty and Rewards, this is it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our service! Thank you so much for your kind words, and we greatly appreciate you sharing the positive comments about us! ๐Ÿ™‚ All the best, Kevin

5 / 5 Share

May 19, 2022

I got Quick and easy help from customer service. I was able to have my issues resolved in less than 10 minutes.

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

So happy that we were able to assist you with your concern. If there's anything else you need, just let us know anytime. Our team would be so pleased to help you. ๐Ÿ˜ƒ Thanks, Kevin

5 / 5 Share

May 18, 2022

ใ„ใพใฏใ€่จญๅฎšไธญใงใ™ใ€‚่จญๅฎšใฎๆ–นๆณ•ใ‚„ๆ‚ฉใฟใ‚’่ฟ…้€Ÿใซใƒใƒฃใƒƒใƒˆใงๅ›ž็ญ”ใ‚’ใใ‚Œใพใ™ใ€‚ใจใฆใ‚‚ใ€ใ‚นใ‚ฟใƒƒใƒ•ใŒๅ„ช็ง€ใ ใจๆ„Ÿใ˜ใพใ™ใ€‚ๆฉŸ่ƒฝใ‚‚ใ™ใใ‚Œใฆใ„ใ‚‹ใจๆœŸๅพ…ใ—ใฆใ„ใพใ™ใ€‚ๆ‰“ใกไธŠใ’ใŒไธŠใŒใ‚‹ใ“ใจใ‚’ๆœŸๅพ…ใ—ใฆใ„ใพใ™ใ€‚Abbieใฎใ‚ตใƒใƒผใƒˆใฏใ€ๆดžๅฏŸใซใ™ใใ‚Œใฆใ„ใฆใ€้ฉๅˆ‡ใงใ—ใŸใ€‚ใใ—ใฆใ€่ฆชๅˆ‡ใงใ—ใŸใ€‚้ซ˜ใ„้…ๆ…ฎใ‚‚ใ—ใฆใใ‚Œใพใ—ใŸใ€‚ใ‚ใ‚ŠใŒใจใ†ใ€‚ๅคงๅค‰ๆ„Ÿ่ฌใ—ใฆใ„ใพใ™ใ€‚ไปŠๅพŒใฎRivoใฎใ‚ขใƒ—ใƒชใจใ‚‚ๅฎ‰ๅฟƒใ—ใฆๅˆฉ็”จใงใใใ†ใงใ™ใ€‚็งใ‚‚ใ€ใ“ใ‚“ใช็ด ๆ™ดใ‚‰ใ—ใ„ไผš็คพใ‚’้‹็”จใ—ใŸใ„ใ€‚ไผš็คพใ‚‚ใ‚นใ‚ฟใƒƒใƒ•ใ‚‚็›ฎๆจ™ใฎใฒใจใคใซใ—ใŸใ„ใงใ™ใ€‚ๆœฌๅฝ“ใซใ‚ใ‚ŠใŒใจใ†ใ€‚ใใ—ใฆใ€ใ“ใ‚Œใ‹ใ‚‰ใ‚‚ใ‚ˆใ‚ใ—ใใŠ้ก˜ใ„ใ—ใพใ™ใ€‚

Using app

1 day

Total reviews

5

Average rating

4.8

Developer Reply

ใชใ‚“ใฆ็ด ๆ™ดใ‚‰ใ—ใ„ใƒฌใƒ“ใƒฅใƒผใงใ—ใ‚‡ใ†ใ€‚ ใ“ใ‚Œใฏ็งใŸใกใฎๆ—ฅใ‚’ไฝœใ‚Šใพใ—ใŸใ€ใใ—ใฆ็งใŸใกใฏใ‚ใชใŸใฎใ‚ˆใ†ใชๅ•†ไบบใซใจใฆใ‚‚ๆ„Ÿ่ฌใ—ใฆใ„ใพใ™๏ผ ็งใŸใกใฏๅธธใซใ“ใ“ใซใ„ใฆใ€ใงใใ‚‹้™ใ‚ŠใฎใŠๆ‰‹ไผใ„ใ‚’ใ•ใ›ใฆใ„ใŸใ ใใพใ™ใ€‚ ็ด ๆ™ดใ‚‰ใ—ใ„ใƒ•ใ‚ฃใƒผใƒ‰ใƒใƒƒใ‚ฏใ‚’ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ—ใŸใ€‚ ๐Ÿ˜Šใ‚ˆใ‚ใ—ใใŠ้ก˜ใ„ใ—ใพใ™ใ€ใ‚ฑใƒ“ใƒณ

5 / 5 Share

May 18, 2022

So far, I love this app! It's been super easy to implement and I already know it'll bring me more sales. Abbie was super super helpful on the chat. She gave me so many good tips for my website even ones unrelated to the app. Thanks Abbie! 10/10 customer service.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! ๐Ÿš€ Thank you so much for the wonderful review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. ๐Ÿ™Œ Cheers, Kevin

5 / 5 Share

May 18, 2022

awesome loved it informative answered questions would recommend 10 out of 10 .........................

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! Best regards, Kevin

5 / 5 Share

May 18, 2022

the app is very useful for marketing your website, starting from the email marketing pop-ups and then loyalty programs, and most of the main features you get for free. The customer service is great and these guys are AWESOME! KEEP UP THE GOOD WORK! DEFINITELY RECOMMEND THIS APP TO ANYONE WHO CARES TO PROMOTE THE WEBSITE.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! ๐Ÿคฉ We love helping Merchants like you, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin

5 / 5 Share

May 18, 2022

Pete was so amazing and great! He even assisted me with things that I didn't notice that we need to adjust or change.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the awesome review! So pleased that you are happy with our service, and we are here for you anytime. ๐Ÿ˜Š Best regards, Kevin

5 / 5 Share

May 16, 2022

Install on this app was extremely easy. Quick to setup and I tested it myself first. Customer service checked in and helped me out with a free trial and removing branding (they might do that for everyone but i'm not sure). Since I just downloaded it, I haven't had any experience with customers trying it, but it seems like it will work the way I want it to. Also, it's cool to see that the company is actively listening to merchants wants/needs. There is a section where you can see merchant posted ideas being upvoted/downvoted and they will have a tag for in progress or planned on said ideas.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! ๐Ÿคฉ We're so grateful for customers like you and are super excited to be able to contribute to you and your business's success. Thank you so much for your kind words and thoughtful feedback! If you ever have further questions or experience issues along the way, just let us know. Our team is always happy to help in any way we can. All the best, Kevin

5 / 5 Share

May 14, 2022

These lovely workers and people do things before one even need ask. They truly are rare. Generous. Hard-working. And. Made my day. They deserve to get back in kind the kindness and great products they give out.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! โœจ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ๐Ÿป Cheers, Kevin

5 / 5 Share

May 12, 2022

Just installed for my online store, westcoast treasure cove, and already the best customer service.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for installing our app! Your positive feedback and 5-star review are very much appreciated! ๐Ÿ™Œ Best regards, Kevin

5 / 5 Share

May 12, 2022

Helpful and quick assistance from the team. Features seem to be exactly what I am looking for. Really excited to see what Rivo do for our shop!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have further questions or if we can help along the way, feel free to reach out. All the best, Kevin

5 / 5 Share

May 12, 2022

I am very new to this app, but I have had an amazing start with Betty as my right hand. So kind and supportive! I am so excited to start my loyalty programm.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! ๐Ÿ™Œ If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Much appreciated, Kevin

5 / 5 Share

May 12, 2022

Deze app is echt super fijn en bied mijn klanten een nog leukere ervaring! De ontwikkelaar is goed bereikbaar en helpt je graag verder!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We zijn zo blij dat je blij bent met onze app en diensten! Hartelijk dank voor de positieve feedback en 5-sterren review! Beste wensen, Kevin

5 / 5 Share

May 11, 2022

We found this app while looking for a customer rewards solution to boost return customers although we have only started using it our only issue was some account limits but when we contacted support they answered right away and removed the limits for the life of our store free of charge - AA was very helpful and friendly to deal with and we would recommend this app to any merchant who wants to boost return sales and reward customers

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket sales! Thanks so much for the 5-stars and for recommending us. We are thrilled that you are happy with our customer service. If there's anything else we can help you with, please feel free to reach out. Our team is here to help. โœจ Best wishes, Kevin

5 / 5 Share

May 11, 2022

I have been looking for a referral program and by chance i have found Loyalty. Not to forget the fact that they have a fast answering service support, i even got a great gift from them and i am more than happy now, and i thanks Betty for her help, her service was the best, five star for that.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

You are amazing! โœจ Thank you so much for your compliments and kind words! We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ๐Ÿ™Œ Cheers, Kevin

5 / 5 Share

May 10, 2022

Good experience. Email experience is easy to use. Excited to see the different features are the app. Also abbie in customer service was wonderful. She helped me a lot. Thanks Abbie.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. ๐Ÿป Cheers, Kevin

5 / 5 Share

May 10, 2022

Abbie's gif game is very strong. She went above and beyond and made sure I was helped in the best way possible. This app is awesome and the customer support team is top notch.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! ๐ŸŽ‰ We're so thrilled you are enjoying our app and customer support! We're always striving to top your expectations and love the feedback! ๐Ÿ™‚ Thanks, Kevin

5 / 5 Share

May 10, 2022

Love the design of this app and how simple it is to use. Abbie was awesome to work with! I would recommend to anyone looking for a quick way to integrate a loyalty program into their Shopify store.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and support! Thank you so much for your kind words and for recommending us to the Shopify community. โœจ Best wishes, Kevin

5 / 5 Share

May 10, 2022

I have only just set up the app, but it was easy and intuitive and seems like it will fit my needs. Abbie was also super helpful when I was confused about a minor thing. I look forward to using this app more!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! We are so excited that it exactly fits your needs! If you have any further questions or experience issues along the way, just let us know. We would be happy to assist you in any way we can. ๐Ÿ™Œ Cheers, Kevin