All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 10, 2022

I'm quite pleased overall. This has been a great experience with this app - my customers love the rewards! I asked for tech support, and not only was it almost immediate, the rep I was dealing with was fantastic, friendly and funny.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! Much appreciated, Kevin

5 / 5 Share

May 10, 2022

The App is really easy to use and has a lot of functionalities. Arianne from the customer support was very helpful in helping me customize some layout details :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and customer service. Thank you so much for your kind words, and we are delighted that we were able to help you with your concern. If there's anything else we can do, just let us know anytime. πŸ™Œ Cheers, Kevin

5 / 5 Share

May 10, 2022

abbie helped me quickly, and even took the time to check out my website and gave me a little heads up on a website error on my page as well as tips to customize my profile with a personal touch of my brand which was amazing for me since I am a one woman show and teaching myself slowly how to build my brand on a tight budget.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🀩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin

5 / 5 Share

May 9, 2022

I love this app 100% every time I need help someone is always there to help its very easy to work with

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad that you love our app! Thank you so much for the 5-Star review and we are here for you anytime. πŸ™Œ Best regards, Kevin

5 / 5 Share

May 9, 2022

I recommend this application! Paul and Pete are helpful in setting up our loyalty program. They take time to help us and walk us through the creation. This platform is responsive and easy to use :)

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy that you love our app and customer support! Thank you so much for the 5-star review and for recommending us to the Shopify community! All the best, Kevin

5 / 5 Share

May 7, 2022

Quick and easy to set up and the customer support is fast and effective. They frequently add new features.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that you like our app! If you need anything at all, just let us know. πŸ˜ƒ Thanks, Kevin

5 / 5 Share

May 5, 2022

This app is easy to use/set up and generates brand loyalty. Their customer service is the best. They go above and beyond to support not only the app but your business. Abby helped me last and she was super resourceful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

May 5, 2022

I'm just starting to dig in now- super helpful support so far. I had issues with the widget placement and the instructions I was given to move it were very helpful.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

So pleased to hear that we were able to help you with your concern. 😊 Thank you so much for the positive feedback! If there's anything else we can do, just let us know. All the best, Kevin

5 / 5 Share

May 5, 2022

I just had a chat with Betty, and she was extremely helpful, well done Betty. Keep going Rivo team.Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. πŸ˜ƒ Thanks, Kevin

5 / 5 Share

May 5, 2022

The app was easy to install and worked great. I can see many customers using it and getting repeat sales

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket sales! πŸš€ Thanks so much for using our app and for the 5-stars! Best regards, Kevin

5 / 5 Share

May 4, 2022

this is a great app has a lot of features and great customer service I would recommend to everone to use

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the community! Much appreciated, Kevin

5 / 5 Share

May 3, 2022

Le service client est parfais Merci ! j'adore cette application je la recommande cela fait professionnel !

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Si heureux que vous aimiez notre application. Merci beaucoup pour les 5 Γ©toiles! Bravo, KΓ©vin

5 / 5 Share

May 3, 2022

Never seen such a good-looking app, which is easy to use + has incredible customer support. It also adds new features every now and then and even has its own implemented feature request feature where users can request additional features and vote for them. I really do love the app and will be using it for all my other stores too :)

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! 🀩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share

May 2, 2022

This app is great no issues still learning all the features it provides. Customer service is responsive and quick.

Using app

About 2 months

Total reviews

6

Average rating

4.7

Developer Reply

Wonderful! πŸ™Œ Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Cheers, Kevin

5 / 5 Share

May 2, 2022

Lots of features and excellent support team. Ryan was great. The points function works well and the themes are customisable to my brand.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the positive review, and we are here for you anytime you need us! Best regards, Kevin

5 / 5 Share

May 2, 2022

This App isn't only awesome on itself, furthermore the support got me some free Pro Plan upgrades while helping me with my problem. They are really just awesome!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. πŸ˜ƒ Thanks, Kevin

5 / 5 Share

May 1, 2022

I started to use the email pop-up for new subscription. Pretty cool and was well guided to complete the setup! Thank you.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! πŸ™Œ Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Much appreciated, Kevin

5 / 5 Share

April 30, 2022

The awesome app offers a lot for a free version and the team is amazing:) speak with them and you'll see :)

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Amazing! Thank you so much for the wonderful review and sharing the word about us! πŸ™Œ Cheers, Kevin

5 / 5 Share

April 29, 2022

Customer service is superb and Abbie is kind and helpful. She is lighthearted and made communicating very easy. Thank you Abbie. I am still new to the app and I am learning, but I have no complaints!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

April 29, 2022

We cannot say enough good things about Abbie, she is truly AMAZING! We have been trying to figure out how to move our Rewards Badge from on top of our other badge on the bottom of our home page to the other side of the page, and Abbie just fixed it in like 1 minute or less... She needs a raise! Whenever we need help -Abbie is so knowledgeable and helpful. She doesn't mind assisting in the smallest of details and she is so professional, we just cannot say enough great things about her. Thank you Abbie for helping us, you truly ROCK!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is always happy to lend our hands anytime. πŸ˜ƒ Thanks, Kevin