All reviews

Rating Breakdown

  • 5
    96% (2,110 ratings)
  • 4
    3% (65 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2024

Best service in a while Arianne needs a pay rise so kind and friendly and got everything sorted on my account thank you

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your feedback means the world to our support team! - Kevin & Rivo Team

5 / 5 Share

July 20, 2024

After weighing up lots of programs we tried Rivo and were not disappointed. The flexible pricing structure is great and for the price included all the features we were looking for regardless of plan. Support team is fantastic and shout out to Abbie and Pete who helped us set up our landing pages and customise it to what we wanted for free! We were up and running in less than 24 hours. Highly recommend!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled Rivo met your needs and that you're loving the flexible pricing! A big thanks for the shoutout to our support team. We appreciate your recommendation and are here anytime you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

July 19, 2024

great customer service ! helps out heaps with questions and fast service all round.

Store

XEXYMIX

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear you're happy with our service! Thanks for the kind words about our speed and helpfulness. Here whenever you need us! 😊 - Kevin & Rivo Team

5 / 5 Share

July 19, 2024

Top notch customer service! They helped me out finding customizations and answered all my questions with photos, videos, and explained well. I highly recommend reaching out if you have any questions. They are SUPER helpful!

Store

JSL

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you had a top-notch experience with our customer service! Thanks for the recommendation and your kind words. We're here for any more questions you have! 😊 - Kevin & Rivo Team

5 / 5 Share

July 19, 2024

Just started using Rivo, everything is okay. Customer service is superb. Thanks Jel !!!

Using app

About 5 hours

Total reviews

4

Average rating

4.8

Developer Reply

Glad to hear you're enjoying Rivo and our customer service! Thanks for choosing us, and we're here whenever you need help! 😊 - Kevin & Rivo Team

5 / 5 Share

July 19, 2024

Bryan was amazing helping me with my store! I highly recommend using this APP !

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you had a great experience! Thanks for recommending us, and we're always here to help with your store! 😊 - Kevin & Rivo Team

5 / 5 Share

July 18, 2024

much love for support they even provided some tips that are going to revump my store significantly

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad we could help revamp your store! Thanks for the love, and we're here whenever you need more tips! 😊 - Kevin & Rivo Team

5 / 5 Share

July 18, 2024

My experience so far has went well. Bryan was helpful in setting up initial items for me, and I look forward to generating more revenue with a rewards system in place.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad we could help get you started. Here’s to more success with your new rewards system! 🌟 - Kevin & Rivo Team

5 / 5 Share

July 17, 2024

Great service, and prompt replies from their chat and customer support.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Delighted to hear you enjoyed our service and prompt responses! Thanks for the awesome review! - Kevin & Rivo Team

5 / 5 Share

July 17, 2024

Jel has been responsive and great help.

Store

YIPPIES

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Glad our support could assist you effectively! We appreciate your positive feedback! - Kevin & Rivo Team

5 / 5 Share

July 17, 2024

Store

Kyojin

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2024

THEY REALLY HELP US ON EVERY STEP NOT EVEN RIVO , THEY ALSO HELP ON SHOPIFY.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thrilled to hear we could help you every step of the way, both with Rivo and Shopify! Thanks for your kind words! - Kevin & Rivo Team

5 / 5 Share

July 16, 2024

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

Great and bryan was so friendly and helpful

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear our support team was helpful and friendly! Thanks for the great review! - Kevin & Rivo Team

5 / 5 Share

July 15, 2024

This app is excellent! I faced some challenges initially due to my lack of understanding, but the support team was incredibly helpful.

Using app

3 days

Total reviews

3

Average rating

3.7

Developer Reply

We're thrilled you find our app excellent! Don't hesitate to reach out anytime you need further assistance. Happy to help! - Kevin & Rivo Team

5 / 5 Share

July 15, 2024

I love the app, and the service was great!

Store

Pizzazz

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled you love the app and had a great experience with our service. Your feedback means a lot to us! - Kevin & Rivo Team

5 / 5 Share

July 12, 2024

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

So far I am very excited of the app, I will return with an more detailed review.

Using app

14 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your excitement! We can't wait to hear more about your experience with the app. Stay tuned for updates! - Kevin & Rivo Team

5 / 5 Share

Aug. 16, 2024

So far, so good. The app seems to do everything I need it to. Bryan was a great help when I request an increase in customer limits.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback! We're thrilled the app meets your needs. Our support team is always here to assist you. Enjoy using our app! - Kevin & Rivo Team

5 / 5 Share

July 10, 2024

Great app. Paul and the customer service team are great.

Store

HEALR

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the love! We're thrilled to hear you're enjoying the app and our customer service. Your support means a lot to us! 😊 - Kevin & Rivo Team