All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 28, 2022

Easy interface and very helpful support team. Recommend this app for loyalty programs for customers.

Store

ADVAGEN

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear you like the app so far! Thank you so much for the 5-stars and for recommending us to the community! 🙌 Cheers, Kevin

5 / 5 Share

April 28, 2022

I spoke with Annie from customer service via live chat and she was incredibly helpful. It is highly unusual to get this level of service and support. It seems the team go way beyond the extra mile to make sure their customers are happy... actually, delighted with the app and service. Bravo.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

April 28, 2022

It is a wonderful app for Shopify to have all the basic required reward programs even for free as well

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! Best regards, Kevin

5 / 5 Share

April 28, 2022

The only rewards program app that appealed to me - generous features for free plans, and the paid plans are very well priced, especially compared to those who charge $100+ per month. I spoke with Pete today and he's very helpful. Excited to explore this app and see how my customers enjoy the loyalties program. Thanks Pete!

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

April 27, 2022

The product is very easy to use, the service is very good, the customer service can help you solve the problem quickly

Store

Supzoom

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback and 5-stars! 🤩 Much appreciated, Kevin

5 / 5 Share

April 26, 2022

That was a great conversation, I will keep working with Rivo they have a good program. Thank you again, James

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is always happy to help. 😃 Thanks, Kevin

5 / 5 Share

April 26, 2022

Thanks betty so much , your help was fantastic Thanks betty so much , your help was fantastic Thanks betty so much , your help was fantastic

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2022

Using this App is very pleasant and works fast, in addition, the support/customer service is perfect, they respond quickly, and act quickly. In addition, a special shout out to the helpdesk employee Betty. that has helped me the best and fastest so far (the others were also good)

Store

wiwant

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review and kind words. ❤️ We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😊 Much appreciated, Kevin

5 / 5 Share

April 26, 2022

So far, it's the best app for reward/referral program for me. Their staff is always here to help, I'm more than happy with them and the app overall. The pricing is also very fair compared to other competitors, highly recommended.

Using app

20 days

Total reviews

8

Average rating

5.0

Developer Reply

What a wonderful review! ✨ It's music to our ears that you are happy with our app and customer service! Thanks so much for the 5-stars and for recommending us to the Shopify community! 🤩 All the best, Kevin

5 / 5 Share

April 25, 2022

Ryan was awesome. Helped me increase limits on my store and link Loyalty Rewards in my customer emails. Very helpful a 5 out of 5. Thanks again.

Using app

8 months

Total reviews

9

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

5 / 5 Share

April 25, 2022

J’ai l’application en free plan depuis le début et j’en suis très contente. Ryan a été très rapide et efficace, il a updater mon app pour recevoir les dernières nouveautés. J’ai désormais pas de limites sur les clients de ma base et suis passer ne marque blanche. Je verrais plus tard si le site génère plus de volumes pour upgrader mon plan

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour les 5 étoiles et les commentaires réfléchis! 🤩 Nous adorons aider les entreprises, et nous sommes ravis de pouvoir contribuer à votre réussite et à celle de votre entreprise. Si jamais vous avez besoin de quoi que ce soit, notre équipe est là pour vous à tout moment. Meilleurs voeux, Kévin

5 / 5 Share

April 24, 2022

Customer service was great and everything is working smoothly thus far. Can't wait to see what this app will do!

Store

KINctd.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. If you have other questions or experience issues along the way, just let us know. 😃 Best regards, Kevin

5 / 5 Share

April 24, 2022

Arianne was amazing and helped me really quickly with questions about customer limits. Excited to see what the app can do for us.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! 🙌 Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

April 22, 2022

He went above and beyond my expectations. Excellent Customer support. Way to go RIVO. THAT IS WHAT MAKES YOU A LEADER

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-Star review! 🌟 Your positive feedback means everything to us, and we're glad that you feel we're on the right track! Best wishes, Kevin

5 / 5 Share

April 22, 2022

Einfache Handhabung, faire Pläne, Großartiger Support ! Die beste App, die man für Treuepunkte etc. finden kann.

Store

CHOLDE

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Es ist Musik in unseren Ohren, dass Sie mit unserer App und unserem Kundensupport zufrieden sind. Vielen Dank für das positive Feedback. 🙌 Alles Gute, Kevin

5 / 5 Share

April 22, 2022

Lance was very helpful. He helped me activate the features of the app which is running fine currently.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. 😊 Best wishes, Kevin

5 / 5 Share

April 22, 2022

Lance was great and very helpful. He managed to help me in a timely manner and got me up and running. Thanks again Lance.

Store

WakeyAF

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! Thank you so much for the 5-stars and positive feedback. Best regards, Kevin

5 / 5 Share

April 21, 2022

I used this app and they were great. Rivo helped me understand the perks and even upgraded my account for free

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app, and thank you for taking the time to leave positive feedback! Please feel free to reach out to us anytime if you need help. 🙌 Cheers, Kevin

5 / 5 Share

April 20, 2022

Ryan was great!!! Really enjoy it so far, and hope to see growth in my brand! I'm just getting started, but hopefully this app helps us step up above the rest.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

5 / 5 Share

April 20, 2022

Really great app which I've found easy to navigate and use, and I've had great customer service from Lance :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and customer service. 😃 Thank you so much for the 5-star feedback! Cheers, Kevin