All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

April 19, 2022

THIS REPRESENTATIVE IS THE BEST OF THE BEST. MARY HELP ME A LOT TO RESOLVE TECHNICAL ISSUES AND TO HELP ME WITH DETAILED APPS. GOD RICHLY BLESS HER. I HIGHLY RECOMMEND HER WORK EXPERIENCE.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

This review made our day! 🤩 Thank you so much for the kind words and for recommending us to the Shopify community. If you ever need further help, we are just here anytime you need us. Much appreciated, Kevin

5 / 5 Share

April 19, 2022

Excelente el soporte que me brindaron, Agradecido con el soporte de Ryan. Me brindaron un servicio PREMIUM teniendo cuenta FREE. Los recomiendo

Using app

About 1 month

Total reviews

4

Average rating

4.8

Developer Reply

¡Siempre nos aseguramos de brindar a nuestros clientes el mejor servicio posible! Estamos muy contentos de saber que tuvo una gran experiencia conversando con nosotros. Si hay algo más que necesite en el camino, no dude en hacérnoslo saber. Nuestro equipo está feliz de prestar nuestras manos en cualquier momento. 😃 Gracias Kevin

5 / 5 Share

April 19, 2022

Had the best experience with the support team getting the application setup with me. Would highly recommend reaching out if you run in to any issues. Best support team I've come across.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars and for recommending us to the Shopify community! 🙌 So pleased to hear that we were able to help you with your concern, and we are always here for you anytime you need us. Best wishes, Kevin

5 / 5 Share

April 19, 2022

We're now 3+ months in to using the Rivo Loyalty app. Was very easy to install, and to do basic customisation. We sell globally, in multiple local currencies, with a very large product catalogue and customer base. We were really impressed with Rivo support helping us solve problems quickly from day one snagging, and with just as much energy months later to help us optimise.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your thoughtful feedback and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

April 18, 2022

Super easy to use and the support team is very helpful. Makes it easier to keep track of your most loyal customers.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! If you need assistance along the way, just let us know. We are always happy to help in any way we can. 🤩 Best regards, Kevin

5 / 5 Share

April 18, 2022

I am new this app and since installing it, it has been the easiest app to use! I highly recommend it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! Thanks so much for choosing our app and recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

April 18, 2022

Easy to use and great customer support. Customers are always happy to see a new reward in their emails for purchases they already make and has definitely added to up-sells.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If you need help along the way, just let us know. Best wishes, Kevin

5 / 5 Share

April 18, 2022

Awesome rewards app and very easy to setup. Customer service is responsive, friendly and helpful! Looking forward to giving this a try

Using app

About 1 month

Total reviews

7

Average rating

2.9

Developer Reply

Thank you for the wonderful review! 🙌 We greatly appreciate you sharing positive feedback! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

April 18, 2022

She overdelivered. Awesome chatting with her. I contacted her to double the customer limits and she did it right away. Se was so nice and I had a nice experience during the chat.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

April 16, 2022

Lance, was awesome and a great help. The customer service here is awesome. Thank you everyone for all your help.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

April 16, 2022

she is great. she solves my problem so quickly. thank you again. you are awesome. really appreciated.

Using app

20 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! 🤩 Best regards, Kevin

5 / 5 Share

April 15, 2022

Above and beyond customer service & very quick replies! Always pleasant to deal with and the app is really easy to use. Definitely recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

April 13, 2022

Application installée ce jour, semble relativement complète et sérieuse. J'ai apprécié le contact de Betty par chat lorsque j'ai eu une question. :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci d'avoir installé notre application ! Nous sommes ravis que vous ayez vécu une expérience 5 étoiles ! 🎉Nous nous efforçons toujours de vous aider, vous et votre entreprise, à réussir ! Si vous avez des questions ou des problèmes en cours de route, faites-le nous savoir. Nous sommes là chaque fois que vous avez besoin de nous. Bien à vous, Kévin

5 / 5 Share

April 12, 2022

Arianne was great! This app has the best support and helps out with any issues :) I'm very pleased and excited to use this for my business. Would recommend this app for anyone reading this :)

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for recommending us to the community! We appreciate you sharing positive words about us! Cheers 🥃 to success to you and your business! Much appreciated, Kevin

5 / 5 Share

April 11, 2022

I'm excited to use my new reward points for my shop. Ryan was a big help to get me more customers approved for points

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome, thanks so much for choosing our app! 😃 Your positive feedback and 5-star review are very much appreciated! If you need help along the way, just let us know. We're available 24/7. 🎉 All the best, Kevin

5 / 5 Share

April 10, 2022

I used this app to get my rewards program going so our customers could save money while also making them engaged. Very Helpful Support and excited to work with them in the future.

Using app

About 1 year

Total reviews

9

Average rating

4.8

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have other questions or if we can help along the way, feel free to contact us anytime! 🍻 Cheers, Kevin

5 / 5 Share

April 9, 2022

I love this app and the quick customer support! It's super user friendly and easy to navigate. Abbie helped me, and even gave me some unrelated free website tips (things I didn't even realize) to help with overall appearance. Thank you so much!! :)

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled that you love our app and customer support! We're always striving to top your expectations and value your feedback! If you have further questions or if we can help along the way, feel free to reach out to us anytime. Thanks, Kevin

5 / 5 Share

April 8, 2022

One of the best apps I've used so far, I am very excited about this! Setup is super easy and they provide excellent customer service!

Using app

21 days

Total reviews

3

Average rating

4.7

Developer Reply

We truly appreciate you using our app! So glad you love the setup process. Thank you so much for the feedback and 5-Stars! 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! Much appreciated, Kevin

5 / 5 Share

April 8, 2022

Just setting up the app but so far looks good and the customer service has been great! Hoping to reward our regular customers and get more return sales but more importantly incentivize sharing of our website via social media and other avenues to grow our customer base.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for choosing us, and we are super excited to be able to contribute to you and your business's success! Best wishes, Kevin

5 / 5 Share

April 8, 2022

Great customer service, in particular from Betty. Quick & clear, thank you! Looking forward to further use of the app.

Using app

About 2 hours

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Best regards, Kevin