Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,346
chart
#537
All reviews
Rating Breakdown
Review RSS Feed
April 8, 2022
Has worked perfectly for all of my needs. Betty was quick to respond and super helpful when I needed help.
Thank you for 5-stars! We appreciate you using our app and leaving positive feedback! Cheers ๐ฅ to success to you and your business! Best wishes, Kevin
April 7, 2022
I was unsure why my customers were not getting their rewards points. Abbie was very informative and helped cleared up my confusion. Not only did she answer my questions, she was super helpful in providing me with additional information. I was not expecting this quality of service. Top notch service... Yay for Abbie
Thank you so much for your kind words and thoughtful feedback! ๐ We're so excited to be part of your business growth and success! If you need anything at all, just let us know. We are always here for you. ๐ All the best, Kevin
April 7, 2022
Fast respond and good customer service. The loyalty program is working great and attract new buyers and return buyers
Thanks so much for the positive review! ๐ Best regards, Kevin
April 6, 2022
when I added this app I had no clue what to do but Abbie from Rivo. She was prompt to answer and she helped me with what I needed and also provided some great suggestions. This app is a good one and the customer service is top notch. I recommend anyone to try this app.
We're so glad to hear that you are happy with our customer service. ๐คฉ Thanks so much for the 5-stars and for recommending us to the community! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
April 6, 2022
Super helpful chatting with her. Fast and informative responses to my questions. App looks good so far.
So glad to hear that you had a great experience chatting with us. Thanks so much for the positive feedback! If you have any further questions or experience issues along the way, just let us know. Our team is here to help. ๐ Much appreciated, Kevin
April 6, 2022
App ben fatta. Ho fatto una domanda al supporto e mi ha risposto Betty, una persona gentilissima, disponibile e molto preparata. Consigliatissimi
Che recensione meravigliosa! ๐คฉ Grazie mille per il feedback positivo e per averci consigliato alla community di Shopify! ๐ Ciao, Kevin
April 6, 2022
The team member responded very quickly and she understood my request very well. Professional and warm-hearted.
Thanks so much for your kind words and positive review! ๐ We are here anytime you need us! Cheers, Kevin
April 5, 2022
Always very efficient and helpful! Thank you for always making the arduous task of contacting customer service a delight.
It was our pleasure to help. ๐ Thank you so much for the positive 5-star feedback. Please feel free to reach out to us if you have any further questions or experience issues along the way. We're always happy to help out in any way we can. All the best, Kevin
Feb. 27, 2024
The customer support on this app is extremely good. It looks like they have a reasonably sized team so they were able to answer my messages almost immediately - very impressed! great app!
You are amazing! โจ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ๐ป Cheers, Kevin
April 5, 2022
Sehr guter Service! Schneller Antwort und schnelle Hilfe! Kann ich nur empfehlen. Egal zu welcher Uhrzeit.
Vielen Dank fรผr das positive Feedback und die Weiterempfehlung an die Community! ๐ Ihre 5-Sterne werden sehr geschรคtzt! Tschรผss, Kevin
April 5, 2022
I had a question, the answer was fast with more than expected. really great support. The app is great
Thank you for the positive review! We are here for you anytime. ๐ Cheers, Kevin
April 5, 2022
Abbie was so helpful! So much support given and answered any question I had. Set up was very easy aswell!
5-Stars! ๐ Whoot Whoot! ๐We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks, Kevin
April 4, 2022
Mary was fast and very helpful. It did not take long for her to help me. She was excellent! I love that she was able to remove branding for me to make the app look as professional as possible.
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. ๐ Thanks, Kevin
April 4, 2022
100% amazing! Great and fast service when needed! You need this for your store ASAP! People love reward points and this makes it easy AF!
It's music to our ears that you are happy with our app and customer service. If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. ๐ Thanks, Kevin
April 3, 2022
Abbie went above and beyond to help me with my store and app! She gave me a few new apps to try out.
We're so glad to hear that you are satisfied with our customer service. ๐คฉ Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
April 3, 2022
Super personable and supportive support team. Very quick to respond and help! Their apps work! I have had immediate success.
We're so excited that our app has provided immediate results for your store! Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! ๐ Cheers, Kevin
April 1, 2022
First off: Everyone on support has been awesome! In particular Betty, Lance and Pete. All 3 have gone above and beyond to help me set up and sort out our referal program. So we have to be a little akward about how we want to run our referal program and with a little bit of tweaking we have managed to get it working roughly as we wanted. I have tried a number of other apps and very few could I get to a point where I would be comfortable using them long term. There are a number of areas where I would like the Rivo app to be improved and they are being tracked in their Feedback section which is great. I cannot say the same for an number of other apps which are hopelessly behind and/or so restrictive in functionality or exhorbitant in price. Rivo hits the sweet spot functionality and price wise, but the support from support makes me comfortable enough to use this on my store
Thank you so much for the wonderful review and thoughtful feedback! ๐ We're so thankful for customers like you, and we greatly appreciate you using our app. Here at Rivo, we always provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. ๐ Much appreciated, Kevin
March 31, 2022
Abbie went above and beyond! Not only did she answer my questions, but she offered up suggestions to help me grow my business. So polite and super fast!
We're so glad to hear that you are satisfied with our customer service. ๐คฉ Thanks so much for the 5-stars! ๐ If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
March 31, 2022
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March 31, 2022
Arianne was very helpful. Great app by the way and just what I needed. Recommend. Told me about Rivo pop ups which I am checking out.
We're happy that you like our app and customer service. ๐ Thanks for recommending us, and we greatly appreciate you using our app. Much appreciated, Kevin