Rivo Loyalty Rewards Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,346
chart
#537
All reviews
Rating Breakdown
Review RSS Feed
March 19, 2022
Abbie was amazing. She helped me resolve some issues I had with my store and suggested related/new rivo apps that would help my store be better successful. Such a sweet person. Thank you so much!! <3
Thank you for the wonderful review! We are here for you anytime. 😊 Cheers, Katherine
March 19, 2022
Just got off the chat with Bernice and she made our transition from Smile super smooth! Support chat level over 9000!
We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Cheers, Katherine
March 19, 2022
Abbie is a rock star, awesome support, thank you so much. I love your Apps and will always use them on my sites, these guys know how to deliver awesome Apps that work great and help my website look great and really professional, thanks A++++++++++++++++
Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Katherine
March 18, 2022
Great app. Abbie is an exceptionally helpful customer service rep. Definitely recommend this app and the team behind it.
Thank you so much for the 5-Star review and for recommending us to the community! 🙌 Cheers, Katherine
March 18, 2022
I am so very excited to offer rewards to my loyal Abiders!! Abbie in customer service is absolutely AAHHMMAAZZIINNGG very prompt and professional. I look forward to growing through this program! Thank you!
What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Cheers, Katherine
March 18, 2022
Great customer service. Ryan was amazing! I am new to the app and so I wasn't too sure how it all worked. Spoke to Ryan and he was very helpful and quick at answering questions. :)
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 All the best, Kevin
March 18, 2022
Fantastic Experience! Has made a difference in my conversion rate. Customer service is very fast and efficient. Ryan is great!
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
March 18, 2022
I use this app to be able to provide rewards to my customers and it is great it went beyond my expectations!
Your kind words mean the world to us! Thank you so much for the positive feedback, and we are very grateful that the app has been useful to your store! 🤩 Much appreciated, Kevin
March 18, 2022
Can't believe the free app is full of features!!! Really this is the best free app there is! And not to mention the amazing support!
It's music to our ears that you are happy with our app and customer support. Thanks so much for the 5-stars! 🙌 Much appreciated, Kevin
March 17, 2022
Abbie gave me and excelent costumer service, she is really nice, she helped me a lot. She also gave me some tips for my online store.
It's our pleasure to serve you! 😊 Thank you so much for the kind feedback. If there's anything else you need help with, just let us know. We're available 24/7. Cheers, Kevin
March 17, 2022
Pete was extremely helpful. Responded immediately to my question and had the answers immediately. Amazing interaction, thank you
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
March 16, 2022
Abbie was excellent. She answered all my questions and helped me. She also suggested other options to make my website and experience even better. Thank you so much!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin
March 16, 2022
Great service of Arianne, good job! Helped me with installing the app, translate it and also being really kind!
Thanks so much for choosing our app! We are so glad that you are happy with our customer service. If you have any questions or if we can help along the way, feel free to reach out to us anytime. Much appreciated, Kevin
March 16, 2022
Customer service was fantastic! Pete was magnificent! Would recommend this app to anyone and everyone.
What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin
March 15, 2022
Very helpful! Ryan was great and helped me out very quickly when I needed help. App works great even on the free plan!
We are so happy that you like our app and customer service! Thank you so much for the positive feedback and review! 🍻 Cheers, Kevin
March 15, 2022
Betty, was absolutely amazing in assisting me with my updates. She was very thoughtful and thorough.
Thank you so much for the positive feedback and 5-stars! 🤩 We are always happy to help in any way we can! Best regards, Kevin
March 14, 2022
This app has a lot of features to help engage your customers and make them feel valued. The support team is wonderful and I helped answer all my questions.
Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
March 14, 2022
Really helpful and quick customer service response. Looking forward to getting the app up and running on the site!
Wonderful, thanks so much for leaving a positive review! If you have any questions or if we can help along the way, feel free to reach out to us anytime. 😊 Best regards, Kevin
March 13, 2022
So far I love everything about this app. It does what is says it's going to do and everything is very transparent and easy to use. If you are lucky enough to get Abbie to help you, you are in luck. She is AWESOME and any supervisor reading this needs to giver her a raise. Every single question and issue was resolved professionally, easily and with patience...just an awesome job! Seriously, I don't know what she is being paid (not my business), but from my point of view she needs to be compensated more. Great apps and great customer service. This is what good business is all about:) This is why I will be sticking with your apps from here on out. 5/5 stars easily!
You are amazing! ✨ This review made our day! Thank you so much for your compliments and thoughtful feedback! We're so grateful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
March 11, 2022
Abbie was very helpful. I'm not used to customer service reps being this helpful. It was a bit shocking, in a good way, Regarding the app, so far, so good,
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin