All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 11, 2022

I created my loyalty program in a few minutes only, and when I needed it, I got help from the support team in a minute. Really happy about it

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, Kevin

5 / 5 Share

March 10, 2022

Full customisable and I easily translated to any other language which makes this app unique in shopify app store. I also appreciate the kind support.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! 🤩If any questions come up or if we can help in any way, please feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

March 10, 2022

Based solely on my encounter with Abbie, I'm already a fan. She was super helpful and sweet. I can't wait to get Rewards activated so I can update my review. So far, set up seems pretty straight forward. Thanks again Abbie!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Kevin

5 / 5 Share

March 9, 2022

Great addition to our store, and Abbie from support was lovely and super helpful! Using a few Rivo apps and can't complain at all!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our apps and the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

5 / 5 Share

March 9, 2022

Harleen was amazing!!! she went above and beyond. She truly loves to help people and that is rare these days.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! If there's anything else you need, please let us know anytime. Best regards, Kevin

5 / 5 Share

March 9, 2022

Excellent help from Marianne very friendly and helped with every step of the way. She even added VIP bonuses for me free. reccomend them.

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience with Rivo! 🎉We're always striving to help you and your business succeed! Thanks so much for recommending us! Best regards, Kevin

5 / 5 Share

March 9, 2022

Really easy set up and really helpful customer services for Lance. Lookinfg forward to see the results.

Store

SoulBia

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process and our customer service. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

March 9, 2022

The app is helping me build a better relationship with existing customers and nuture new leads. Building loyalty is key to the success of my business and this really helps

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We love helping Shopify Merchants and we truly appreciate you using our app! 🚀 Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

5 / 5 Share

March 9, 2022

Used this app and noticed that people are staying a lot longer on my site and are subscribing to me. Maybe even had an effect on my conversion rate! Good CSR as well

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

We're so excited that our app has provided excellent results for your store! Feel free to reach out any time if you have any questions or if we can help along the way. Your review is very much appreciated! 🙌 Best wishes, Kevin

5 / 5 Share

March 9, 2022

Just downloaded the app. The customer service is instant and helpful. Will update more after we launch the reward program.

Store

NAILOG

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Cheers, Kevin

5 / 5 Share

March 9, 2022

Mary is very helpful throughout the entire process of online chatting. The app is easy to use and affordable. I recommend that every online store uses it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

March 8, 2022

The customer support is really great. Keep up the good work. I wrote about increasing limits and got a lot of free stuff :)

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best regards, Kevin

5 / 5 Share

March 7, 2022

Best customer service from betty she responded oddly quick at 3 am very surprising and helped me out a ton a she is nice. deserves a raise

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😃 All the best, Kevin

5 / 5 Share

March 7, 2022

100% recommended. It is clean, neat and easy-to-use :) I loved it 100% recommended. It is clean, neat and easy-to-use :) I loved it

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-stars and for recommending us. 🍻 Cheers, Kevin

5 / 5 Share

March 6, 2022

I enjoyed it, using it is easy and the support team is professional and quick to respond. I would like to especially thank Abbie for her help with the issues I have been having with the app.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

It's our pleasure to help you with your concern. 😊 Thanks so much for leaving such wonderful feedback. If there's anything else we can do to help along the way, just let us know. We're always here for you. ✨ Best wishes, Kevin

5 / 5 Share

March 6, 2022

Schneller und guter Support, genau die richtige App für Einsteiger. Gutes Preis-Leistungsverhältnis.

Store

HLH

Using app

27 days

Total reviews

3

Average rating

3.7

Developer Reply

Wir freuen uns sehr, dass Sie unsere App und unsere Dienste genießen! Vielen Dank für das positive Feedback und die Bewertung! 🌟Beste Grüße, Kevin

5 / 5 Share

March 6, 2022

very responsive and cordial, wonderful working with her in setting up. I got the information I needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! Let us know if we can help answer any questions at any time. Best regards, Kevin

5 / 5 Share

March 5, 2022

I used this app to increase my members and to increase loyal customers. I really like how you can edit it to work for your shop.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

March 5, 2022

Lance was super helpful, and COMPLETELY removed my limit, not just doubled it. Rivo's support responded within a minute at 8 AM PST on a Saturday. Very impressed. Thank you, rivo!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Best wishes, Kevin

5 / 5 Share

March 5, 2022

The reps as well as the app is cool and attentive to my needs. Thank you very much. Quality Service.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! 🤩 Thanks, Kevin