All reviews

Rating Breakdown

  • 5
    96% (2,248 ratings)
  • 4
    3% (69 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
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5 / 5 Share

March 2, 2022

So far so good. Been working well for my skincare/beauty store. Lance was great help and friendly. Awesome! Thumbs up!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome feedback and 5-stars! 🙌 Cheers, Kevin

5 / 5 Share

March 2, 2022

I just uploaded this app and it was seamless. I hate apps that are difficult and you need a proverbial PhD in engineering to figure out. I added two features, the reward program and referral program. I'm hopeful that it works well from an actual standpoint. But, the app was simple and easy to install. The rest is on my product.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! We're happy that you love it so far and are so excited to be part of your business growth and success! If you need any help along the way, just let us know. We're always here for you. 🙌 Much appreciated, Kevin

5 / 5 Share

March 1, 2022

Although not a paid plan, Trish was extremely patient and very assisting on my inquiries. Thank you Trish for the extra freebies that you have provided for us!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Feb. 28, 2022

I haven't used It yet still setting it up but speaking With Harleen She was very helpful and awesome all-around I'm so excited to start using the Rivo App Thanks Harleen you're the best

Store

Shirah

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩Thank you so much for the positive feedback and review! If there's anything else you need, please feel free to reach out to us anytime. Much appreciated, Kevin

5 / 5 Share

Feb. 28, 2022

Very easy to set up and it’s working great for me so far. Excellent customer service! I have been very happy with these apps and they work seamlessly with my Shopify store.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you are happy with our app and services so far! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

Feb. 28, 2022

Awesome app, they always answer your questions on the chat and make upgrades to help you start. I recommend!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-Stars and for recommending us! We're so glad you love our app and customer support. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Feb. 28, 2022

Perfect customer service. I was helped quickly and adequately. Quick and friendly responses. Very satisfied

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

Feb. 27, 2022

I got such a great experience with this app. I definitely plan on upgrading to paid plan once we get more solid customer base.

Store

Gaman

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with the app! We're always striving to top your expectations and love the feedback! Cheers, Kevin

5 / 5 Share

Feb. 27, 2022

Good customer support! Had a question that was answered promptly and Adrianne went above and beyond to help. Thanks.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! 🌟 Cheers, Kevin

5 / 5 Share

Feb. 26, 2022

James has been ever so helpful amazing service as i'm not very technical at all he was patient and so helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

5 / 5 Share

Feb. 26, 2022

Would give 10 stars if I could! Excellent support on initial set up. Really easy to install and use app :-)

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! 🤩 Thanks so much for the positive feedback! Best regards, Kevin

5 / 5 Share

Feb. 26, 2022

Hello I want to give Aroll the Biggest compliment possible! Aroll was Awesome! Aroll immediately reached out to me asking how can he assist me which was a Wonderful surprise!!! Normally the customer has to reach out for assistance! This is a wonderful way to assist customers wow! Aroll was very professional, very knowledgeable, quickly understood what I was experiencing, and immediately took charge and assisted me in a way I will be looking for this high level of support from other companies! I can not find a word to compare to the level of assistance I received from Aroll the closest I could try to come close to is Phenomenal!!! Thank you for having Aroll available to assist me! I appreciate it and is very grateful! Thank you!!!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Wow! This review made our day! ✨ We're so grateful for customers like you, and we greatly appreciate you using our app. Thank you so much for the wonderful and thoughtful feedback! Here at Rivo, we always make sure to provide our customers with the best service possible! We're so pleased to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Much appreciated, Kevin

5 / 5 Share

Feb. 26, 2022

Abbie was great to work with! She was able to educate me on some new services that I didn't know were offered along with answering some questions!!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

Feb. 25, 2022

Aplicativo excelente!!! E os atendentes super atenciosos, recomendo muito!! ótimo para agregar valor e fidelizar clientes.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Sua avaliação fez o nosso dia! ✨Muito obrigado pelas 5 estrelas e por nos recomendar à comunidade Shopify! Abraço, Kevin

5 / 5 Share

Feb. 25, 2022

He taught me politely.He responded quickly to various things. And then I heard something I didn't know.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin

5 / 5 Share

Feb. 24, 2022

Great! More importantly Abbie was great! It's been a great addition to my store & customer service is fast!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you're happy with our app and services! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin

5 / 5 Share

Feb. 24, 2022

Today I begin to use the app and receive an very quick and excellent support service from Abbie!!!!!!

Store

Difity

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! 🤩 Thanks so much for the positive feedback and 5-stars! If there's anything else you need, just let us know. We're here for you anytime. Much appreciated, Kevin

5 / 5 Share

Feb. 24, 2022

Terrific app and terrific customer service. Had a chat with one of your reps and he was awesome, used meme's a lot :D. Thats great customer service. Putting a smile on the faces of their customer. Also, this app is great. Thanks for making majority of it free.

Store

Kingdid

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for the positive feedback and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin

5 / 5 Share

Feb. 23, 2022

This app is great, and support is amazing. Customers love to get price and things like this. Very easy to use, and a lot of options available

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Feb. 21, 2022

I love this app it makes connecting with costumers a lot easier and builds great relationships by offering rewards.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So glad you are loving our app! 🙌 Thank you so much for the 5-Star review! Cheers, Kevin