Rivo: Loyalty Program, Rewards
Rivo: Best Shopify Loyalty App for 2025
Rating
4.8
feedback
1,407
chart
#786
All reviews
Review RSS Feed
Feb. 5, 2025
This was the best customer service I've experienced! Abbie went above and beyond to help me. She went as far as to giving me resources and suggesting ideas for my site. I am very satisfied with the support I received and glad that I chose Rivo.
Thank you so much for the incredible feedback! We're thrilled that our support went above and beyond to assist you. We’re so glad you’re satisfied with the service and that you chose Rivo – we’re here for you anytime! - Kevin & Rivo Team
Feb. 5, 2025
Great and quick customer service with easy to follow solutions.
We're thrilled to hear that our customer service was quick and provided easy-to-follow solutions. We’re always here to help whenever you need us! - Kevin & Rivo Team
Feb. 5, 2025
Feb. 3, 2025
Abbie was very helpful, promptly replied and solved my issue very quickly
Thank you for the great feedback! We’re so glad to hear that your issue was resolved quickly and that our support was helpful. We're always here to assist whenever you need us! - Kevin & Rivo Team
Feb. 3, 2025
Abbie went above and beyond helping me with getting all set up for my Shopify store. She not only solved my problem but gave me tips on how to improve my stores appearance and function.
We're thrilled to hear that our support went above and beyond to help set up your store and provide useful tips. We’re always here to help as you continue improving your store! - Kevin & Rivo Team
Feb. 3, 2025
Steeds snelle en vriendelijke klantenservice! Altijd goede hulpè
Bedankt voor de vriendelijke woorden! We zijn zo blij om te horen dat u een snelle en vriendelijke service heeft gehad. We zijn er altijd om u te helpen wanneer u ons nodig heeft! - Kevin & Rivo Team
Feb. 2, 2025
Pete did a great job and fast very satisfactory
Thank you for the awesome feedback! We’re thrilled to hear everything was handled quickly and to your satisfaction. We're always here to help whenever you need us! - Kevin & Rivo Team
Jan. 31, 2025
I recently integrated the Rivo App on my Shopify store and couldn't be happier with the experience. The app itself is incredibly intuitive and offers a wide range of features that have significantly enhanced my store's functionality. From collecting customer reviews to establishing a loyalty programme, Rivo has proven to be an invaluable tool for boosting both sales and customer engagement. What truly stood out was the exceptional support I received from Jel during the setup process. Jel was incredibly knowledgeable and patient, guiding me through each step with clear instructions and helpful tips. Any questions I had were swiftly addressed, ensuring a smooth and hassle-free integration. The customisation options provided by the app allowed me to tailor it perfectly to match my brand's aesthetic, which was a major plus. Additionally, the automated features have saved me a great deal of time, allowing me to focus on other aspects of running my business. Overall, I highly recommend the Rivo App to any Shopify store owner looking to enhance their customer interaction and streamline operations. The combination of a powerful app and top-notch customer support from Jel makes it a fantastic choice!
Thank you for the thoughtful review! We’re thrilled Rivo has enhanced your store’s functionality and helped you streamline operations. We believe in delivering a seamless experience with top-tier support, and your feedback confirms we’re on the right track. We’re always here to help as you continue to grow! - Kevin & Rivo Team
Jan. 30, 2025
I have been super impressed with Rivo. I have tried all of the regulars out there after being in business for 17 years. Rivo has had the easiest integration, easiest team to work with and no hidden fees or bogus ways to upcharge you. It's straightforward, stable and it just works- which has actually been super hard to find. The UI for the store owner is easy and their support is super responsive
Fantastic! We're thrilled that Rivo has made such a positive impact on your business. Our goal is to keep things simple, reliable, and transparent, so it's great to know that’s resonating with you. We’re always here to help – don’t hesitate to reach out! - Kevin & Rivo Team
Jan. 30, 2025
Great App, Bryan was very helpful and sorted my issue very quickly
Thank you for the awesome review! We're glad the app helped and that our support resolved your issue quickly. Don’t hesitate to reach out if you need anything else – we’re here for you! - Kevin & Rivo Team
Jan. 28, 2025
Arianne was very helpful and she could help me with what I was hoping to do, great customer service
Thanks so much for the kind words! We’re thrilled our team could help you achieve what you were hoping for. Don’t hesitate to reach out if you need anything else – we’re here for you! - Kevin & Rivo Team
Jan. 27, 2025
très bonne application et super service client ils m'ont bien aidé, merci je recommande vivement
Merci pour vos excellents commentaires ! Nous sommes ravis que notre soutien ait pu vous aider. Nous apprécions vraiment votre recommandation et sommes là chaque fois que vous avez besoin de nous ! - Kevin et l'équipe Rivo
Jan. 27, 2025
Abbie helped me to remove the ‚Powered by Rivo‘ branding and was sooo nice. The customer support is the best I ever had in my life. I just stared using the app so can not tell much about it yet but the support is the best.
Thanks so much for your kind words! We're thrilled to hear you had a great support experience. Feel free to reach out anytime – we're here to help as you explore all the app has to offer! - Kevin & Rivo Team
Jan. 26, 2025
Jan. 26, 2025
Amazing customer support, Arianne solved my issue in a few minutes with the friendliest attitude.
Thank you for the amazing feedback! We're so happy to hear that our support was quick and friendly. If you need anything else, we're always here to help! 😊 - Kevin & Rivo Team
Jan. 25, 2025
My Live Chat with Pete was SUPER helpful. Thank you Pete!
You're very welcome! We're so glad to hear the live chat was super helpful. If you need anything else, we're here for you! 😊 - Kevin & Rivo Team
Jan. 24, 2025
I have not turned it on just yet, but I did a lot of research on Loyalty apps and this one has the features I need plus it has a good price tag and great reviews. I will know more when I get running on it when the site it ready.
Thanks for sharing! We're happy to hear that the app meets your needs so far. Once you get everything set up, feel free to reach out if you need any help— we’re here to support you! 😊 - Kevin & Rivo Team
Jan. 24, 2025
Jan. 24, 2025
Jel was lovely to talk too, very helpful and helped me completed what I asked
Thanks for the great feedback! We're so glad you had a positive experience. If you need anything else, we're always here to help! 😊 - Kevin & Rivo Team
Jan. 21, 2025
I just want to say a big THANK YOU to Abbie, she is a star! She helped me very quickly, in a professional and friendly at the same time manner, and made me feel a valued customer! Once again THANK YOU Abbie!
Thank you for the wonderful feedback! We're so glad to hear you had such a positive experience. We truly appreciate your kind words, and we're always here if you need anything else! 😊 - Kevin & Rivo Team