Rivo Loyalty & Referrals
Rivo: Best Shopify Loyalty App for 2024
Rating
4.9
feedback
2,205
chart
#347
All reviews
Rating Breakdown
Review RSS Feed
Aug. 19, 2024
The customer service is really helpful and patient! Especially Paul
Thank you! We're here to help anytime you need assistance. - Kevin & Rivo Team
July 9, 2024
Thanks for helping me, Pete. The Rivo App is amazing, I like the way it appears on my site. My customers will find the rewards useful. thanks
Thank you for your feedback! We're glad you're enjoying the RIVO App's integration on your site. Your customers will love the rewards! - Kevin & Rivo Team
July 9, 2024
I normally do not provide reviews for companies, or products unless they stand out and I will say Arianne at RIVO provided the best new customer onboarding experience. She quickly answered my questions, took ownership on getting my system setup quickly and correctly. Without this engagement, I would have likely uninstalled their application. Congrats to Arianne and RIVO for having such a great customer onboarding team. All the best.
Thanks for sharing your awesome experience! We're thrilled to hear our onboarding team made such a positive impact. Welcome to RIVO! - Kevin & Rivo Team
July 9, 2024
Just installed so it's too soon to really know how effective the app is but the support has been amazing with helping me set up the customer points.
Thank you for your feedback! We're here to help as you get started. Feel free to reach out if you have any questions along the way! - Kevin & Rivo Team
July 8, 2024
Been helpful. Good experience so far.
Thank you! We're thrilled you've had a good experience so far. Let us know if there's anything else we can assist you with! - Kevin & Rivo Team
July 8, 2024
Very professional and was very helpful
Thanks for your kind words! We're glad you found our service helpful and professional. Looking forward to assisting you again soon! - Kevin & Rivo Team
July 8, 2024
The customer service at Rivo is incredible: the team (especially Pete) went above and beyond to accommodate our requests - even at weekends. They made the integration process easy and hassle free. We're very grateful. 100% would recommend this app and its team.
Thanks so much for your kind words! We're thrilled about your positive experience and are always here to help. Appreciate your recommendation! - Kevin & Rivo Team
July 7, 2024
quick to respond and was very kind!
Thanks for your kind words! We're glad to hear you had a great experience. 😊 - Kevin & Rivo Team
July 6, 2024
Best in Class Customer Support
Store
My Store
Using app
About 10 hours
Thank you for your feedback! We're delighted you found our customer support to be top-notch. We're here for you whenever you need assistance! - Kevin & Rivo Team
July 5, 2024
I talk with Abbie. She is very pretty and very helpful girl. I'm very happy with her.
Thanks for your kind words! We're glad you had a positive experience with our support team. Your satisfaction is our top priority! 😊 - Kevin & Rivo Team
July 5, 2024
Customer service with Jel was amazing!
Thanks so much! We're thrilled you had a great experience with our customer service team. Your feedback is truly appreciated! 😊 - Kevin & Rivo Team
July 4, 2024
Great customer service.
Thank you for the compliment! We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with! - Kevin & Rivo Team
July 4, 2024
the staff is very friendly and offered me a lot of great features for free they provide everything we need Thank you, Rivo team.
Thank you for your kind words! We're thrilled you're enjoying our service and the free features. Your satisfaction means a lot to us! - Kevin & Rivo Team
July 4, 2024
Arianne was super helpful with helping me finish getting my setup completed. She even went as far as helping me with something I didn't even know was a thing (Favicons). Highly recomend this app. Very cool app and excellent customer service!
Thanks for your review! So glad we could help with your setup and introduce you to favicons. Appreciate your recommendation! 😊 - Kevin & Rivo Team
July 3, 2024
⭐️⭐️⭐️⭐️⭐️ Ho avuto il piacere di collaborare con Abbie di recente e non potrei essere più soddisfatto del servizio ricevuto. Abbie si è dimostrata professionale, competente e incredibilmente disponibile in ogni fase del nostro progetto. La sua attenzione ai dettagli e la dedizione nel garantire che tutto fosse perfetto sono state veramente impressionanti. Dalla prima consultazione fino alla consegna finale, Abbie ha sempre mantenuto un atteggiamento positivo e proattivo, rispondendo prontamente a tutte le mie domande e preoccupazioni. La sua capacità di comprendere le mie esigenze e tradurle in risultati concreti è stata fondamentale per il successo del progetto. Inoltre, Abbie ha dimostrato una creatività eccezionale, offrendo suggerimenti e idee innovative che hanno superato le mie aspettative. La qualità del suo lavoro è eccellente e riflette la sua esperienza e il suo talento. Consiglio vivamente Abbie a chiunque cerchi un professionista affidabile e di alto livello. La sua passione per il lavoro e il suo impegno per la soddisfazione del cliente fanno di lei una risorsa preziosa. Non vedo l'ora di collaborare nuovamente con lei in futuro!
Grazie mille per le tue gentili parole! È stato un piacere lavorare con te al tuo progetto. Siamo felici di aver potuto aiutare e attendiamo con ansia future collaborazioni! - Squadra Kevin e Rivo
July 2, 2024
We're busy deploying and so far- we love what we are seeing, and the response time has been phenomenal. Looking forward to officially rolling it out at the end of August!
Thanks for the great feedback! We're thrilled about your positive experience and can't wait for your official rollout in August! 🎉 If you need anything, we're here to help! - Kevin & Rivo Team
July 1, 2024
The support I get from the team is amazing. They are fast with their responses. Pete is amazing. He helped me with my questions and is very nice. Very informative too. I love it. I will be upgrading my plan with them soon.
Thank you for your wonderful feedback! We're delighted you've had a great experience with our support team. Looking forward to serving you even better with our upgraded plan! - Kevin & Rivo Team
July 1, 2024
Great app and great support! Very impressed
Thank you so much for your kind words! We're thrilled you're enjoying the app and our support. Let us know if you need anything else! - Kevin & Rivo Team
July 1, 2024
Great experience with the app and the app support!
Thanks for the shout-out! We're delighted you had a great experience with our app and support team. Cheers from all of us at Rivo! - Kevin & Rivo Team
June 30, 2024
Customers love the Rewards, and Rivo customer service was super fast and helpful. Pete from Rivo helped me.
Thrilled to hear you're enjoying our app and had a great experience with our team! Thanks for choosing Rivo! - Kevin & Rivo Team