Rivo: Loyalty Program, Rewards for Shopify

Rivo: Loyalty Program, Rewards

Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
Feedback
1,358
Reviews
Chart
#381
Shopify

All reviews

5 / 5 Share
March 13, 2025

I have yet to fully test this app out, however I needed a quick question answered and I was introduced to Abbie - who is simply amazing! I had my question answered and so much more! I look forward to using this app and hope it is as amazing as their customer support!

Store Using app Total reviews Average rating
Solutions4Health_AU About 19 hours 5 5.0
Developer Reply

Thanks so much for the great feedback! We're thrilled our support could help right away. We're confident you'll love the app as much as our team. Feel free to reach out anytime—we're here to assist! - Kevin & Rivo Team

5 / 5 Share
March 13, 2025

Arianne helped save me hours. Not sure I would stay w Rivo if it wasn't for the support.

Store Using app Total reviews Average rating
Caswell Boot Company 25 days 1 5.0
Developer Reply

Thanks for the kind words! We're thrilled our support saved you time. We’re committed to making your experience seamless, and we’re here whenever you need assistance. Appreciate you sticking with Rivo! - Kevin & Rivo Team

5 / 5 Share
March 13, 2025

Store Using app Total reviews Average rating
LOOPGEAR 37 minutes 4 5.0
5 / 5 Share
March 13, 2025

Paul was nice

Store Using app Total reviews Average rating
Jiggy Teas About 1 hour 4 5.0
Developer Reply

Thank you for your kind words! We're happy to hear our support team was able to help. Don't hesitate to reach out if you need anything else! - Kevin & Rivo Team

5 / 5 Share
March 10, 2025

We have been using Rivo for just about a year now across both of our websites. We have been so happy with the Loyalty program, it's setup, and it's response from our customers! We had a small issue with our page displaying that made us reach out to the customer service chat, and Arianne was incredible!!! She narrowed down the problem (it was a code issue that seems to have been edited somehow over the last year ... ). She was such a pleasure to deal with, fixed it right away, and was beyond helpful. Based on this customer service alone I would recommend Rivo to anyone looking for an in-depth Loyalty and Referral program!

Store Using app Total reviews Average rating
Struck Apparel About 1 year 4 4.0
Developer Reply

Thank you so much for the amazing feedback! We're thrilled to hear that the Loyalty program has been working well for you across both websites. Our team is always here to help, and we're so happy we could resolve the issue quickly. Your recommendation means the world to us! - Kevin & Rivo Team

5 / 5 Share
March 7, 2025

Amazing customer service! Jel was so quick to respond and went above and beyond. The free plan offered is also much better than other services out there.

Store Using app Total reviews Average rating
Fairwell Skincare 24 minutes 2 5.0
Developer Reply

Fantastic! We're thrilled to hear that our customer service exceeded your expectations and that you’re happy with the free plan. If you need anything else, we’re always here to assist! 😊 - Kevin & Rivo Team

5 / 5 Share
March 6, 2025

Perfect for our e-commerce! (Thanx Bryan for the support)

Store Using app Total reviews Average rating
SIXS 10 days 3 5.0
Developer Reply

Thank you for the awesome feedback! We're so happy to hear that the app is perfect for your e-commerce store. If you need any more support, we're always here to assist! 😊 - Kevin & Rivo Team

5 / 5 Share
March 17, 2025

Exceptional Support from Pete & Bryan! Pete and Bryan from Rivo provided outstanding support! They were incredibly helpful, patient, and knowledgeable, guiding us through every step with clear explanations and genuine care. No matter how complex the question, they took the time to ensure we fully understood the solution. Their expertise and dedication made everything smooth and stress-free. Truly a top-tier customer service experience—thank you both!

Store Using app Total reviews Average rating
fbrq.com 12 days 5 5.0
Developer Reply

Thank you for the incredible review! We're so happy to hear that our team was able to guide you smoothly through the process with care and clear explanations. Your kind words mean a lot to us, and we're always here to support you moving forward! 😊 - Kevin & Rivo Team

5 / 5 Share
March 4, 2025

I haven't launched my store yet, but I've been playing around with the app and so far so good. It has everything I need and it's so easy to navigate, more so with the help of Jel. Not only did she answer my questions, she even gave me some freebies (yay!).

Store Using app Total reviews Average rating
kiff About 1 hour 2 4.5
Developer Reply

Wonderful! We're so glad the app has everything you need and that our support team made your experience even better. We're excited for you to launch your store, and if you need any further assistance, we're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share
March 2, 2025

Jel responded quickly and went far and beyond in helping us with support. Highly recommend.

Store Using app Total reviews Average rating
Inkyo 3 days 2 5.0
Developer Reply

Thank you for the amazing review! We're thrilled to hear that our support team went above and beyond to assist you. Your recommendation means a lot to us! 😊 - Kevin & Rivo Team

5 / 5 Share
Feb. 28, 2025

I would definitely recommend. Addressed my issue comprehensively.

Store Using app Total reviews Average rating
JANE SCRIVNER SKINCARE 23 days 1 5.0
Developer Reply

Thank you for the great feedback! We're glad to hear that your issue was addressed comprehensively. If you ever need more assistance, we’re always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share
June 22, 2025

I can't say enough good things about my experience with Arianne from Rivo Loyalty! She was incredibly helpful, patient, and knowledgeable in answering all my questions. Not only did she guide me in the right direction, but she also went above and beyond to assist me with editing and making sure everything was set up perfectly. Her professionalism and friendly approach made the whole process seamless and stress-free. If you're looking for top-notch customer support, Arianne is the best! Thank you so much for your outstanding service! Highly recommend!

Store Using app Total reviews Average rating
NostalgiaVault.ae 4 months 1 5.0
Developer Reply

Thank you for the incredible review! We're so happy to hear that our support team made your experience seamless and stress-free. We truly appreciate your kind words and recommendation. If you need anything else, we’re always here to help! 😊✨ - Kevin & Rivo Team

5 / 5 Share
Feb. 26, 2025

Store Using app Total reviews Average rating
Abwin Labs About 5 hours 1 5.0
5 / 5 Share
Feb. 26, 2025

We haven't used the app to it's fullest yet, but the support team (especially Arianne) are AMAZING! I've tested nearly 5 loyalty apps, and none of them come close to Rivo. Rivo is fully customizable, is flexible, and most importantly, has the best support team!! Plus, Arianne was able to gave me perks that will make our experience with this app the best it can be. Shoutout to this app and Arianne from the support team!

Store Using app Total reviews Average rating
ProTrendyz About 1 hour 18 3.6
Developer Reply

Fantastic! We're thrilled that Rivo has stood out for you and that our support team made a positive impact. We’re excited to continue helping you get the most out of the app. If you ever need more assistance, we’re always here for you! 😊 - Kevin & Rivo Team

5 / 5 Share
Feb. 26, 2025

It's a nice app, mostly intuitive, for us and customers, and the customer support is awesome!!!!

Store Using app Total reviews Average rating
Adaye 10 months 7 5.0
Developer Reply

Thank you for the great feedback! We're thrilled to hear that you find the app intuitive and that our customer support has been awesome. If you ever need anything else, we’re always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share
Feb. 25, 2025

Arianne was super kind and helped me set up the basics. The support is really great.

Store Using app Total reviews Average rating
Mens Essentials About 2 hours 6 4.7
Developer Reply

Thank you for the kind words! We're so happy to hear that our support team was able to help you set up the basics. If you need further assistance, we're always here to help! 😊 - Kevin & Rivo Team

5 / 5 Share
Feb. 21, 2025

So far the support from Abbie is amazing and the app was very easy to setup!

Store Using app Total reviews Average rating
Retro North Games About 2 hours 2 5.0
Developer Reply

Thank you so much for your feedback! We're thrilled the setup was easy and our support has met your expectations. We're always here if you need further assistance! 🙌 - Kevin & Rivo Team

5 / 5 Share
March 13, 2025

I’m absolutely thrilled with Rivo and their exceptional support! A huge thank you to Abbie, who quickly and competently resolved every issue I had. The service is friendly, efficient, and hassle-free — I’m extremely satisfied and highly recommend Rivo to everyone.

Store Using app Total reviews Average rating
Fiora Bloom 4 months 2 5.0
Developer Reply

We're thrilled that our support team was able to resolve your issues quickly and efficiently. Your recommendation means the world to us, and we're always here to help whenever you need! - Kevin & Rivo Team

5 / 5 Share
Feb. 21, 2025

Great app and great support from Jel, they help you with what you need and more, with fast response, and while being friendly and professional.

Store Using app Total reviews Average rating
CHILEX About 6 hours 1 5.0
Developer Reply

We're so glad you’re enjoying the app and that our support team was able to help quickly, professionally, and with a friendly touch. If you need anything else, we’re always here for you! - Kevin & Rivo Team

5 / 5 Share
Feb. 20, 2025

Store Using app Total reviews Average rating
Meemo Jeemo 1 day 1 5.0
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