Rivo: Loyalty Program, Rewards
Retain customers with loyalty, rewards, referrals & accounts
Rating
4.8
feedback
1,388
chart
#997
All reviews
Review RSS Feed
Jan. 28, 2025
Arianne was very helpful and she could help me with what I was hoping to do, great customer service
Thanks so much for the kind words! We’re thrilled our team could help you achieve what you were hoping for. Don’t hesitate to reach out if you need anything else – we’re here for you! - Kevin & Rivo Team
Jan. 27, 2025
très bonne application et super service client ils m'ont bien aidé, merci je recommande vivement
Merci pour vos excellents commentaires ! Nous sommes ravis que notre soutien ait pu vous aider. Nous apprécions vraiment votre recommandation et sommes là chaque fois que vous avez besoin de nous ! - Kevin et l'équipe Rivo
Jan. 27, 2025
Abbie helped me to remove the ‚Powered by Rivo‘ branding and was sooo nice. The customer support is the best I ever had in my life. I just stared using the app so can not tell much about it yet but the support is the best.
Thanks so much for your kind words! We're thrilled to hear you had a great support experience. Feel free to reach out anytime – we're here to help as you explore all the app has to offer! - Kevin & Rivo Team
Jan. 26, 2025
Jan. 26, 2025
Amazing customer support, Arianne solved my issue in a few minutes with the friendliest attitude.
Thank you for the amazing feedback! We're so happy to hear that our support was quick and friendly. If you need anything else, we're always here to help! 😊 - Kevin & Rivo Team
Jan. 25, 2025
My Live Chat with Pete was SUPER helpful. Thank you Pete!
You're very welcome! We're so glad to hear the live chat was super helpful. If you need anything else, we're here for you! 😊 - Kevin & Rivo Team
Jan. 24, 2025
I have not turned it on just yet, but I did a lot of research on Loyalty apps and this one has the features I need plus it has a good price tag and great reviews. I will know more when I get running on it when the site it ready.
Thanks for sharing! We're happy to hear that the app meets your needs so far. Once you get everything set up, feel free to reach out if you need any help— we’re here to support you! 😊 - Kevin & Rivo Team
Jan. 24, 2025
Jan. 24, 2025
Jel was lovely to talk too, very helpful and helped me completed what I asked
Thanks for the great feedback! We're so glad you had a positive experience. If you need anything else, we're always here to help! 😊 - Kevin & Rivo Team
Jan. 21, 2025
I just want to say a big THANK YOU to Abbie, she is a star! She helped me very quickly, in a professional and friendly at the same time manner, and made me feel a valued customer! Once again THANK YOU Abbie!
Thank you for the wonderful feedback! We're so glad to hear you had such a positive experience. We truly appreciate your kind words, and we're always here if you need anything else! 😊 - Kevin & Rivo Team
Jan. 21, 2025
Absolutely brilliant, fixed my problem in seconds! thank you
Thank you for the fantastic review! We're so glad we could fix your issue quickly. If you need anything else, we're here to help! 😊 - Kevin & Rivo Team
Jan. 21, 2025
Brian helped me resolve my problem under 5minutes and even helped me on a future question I didn't ask yet. Thank you so much !
That's awesome to hear! We're glad the support was quick and helpful. If you need anything else, just let us know! 😊 - Kevin & Rivo Team
Jan. 20, 2025
Jel has been amazing!! The quickest customer service eveeeeer <3 Thank you so much guys!!!
Thank you for the fantastic review! We're thrilled that our customer service was the quickest ever. If you need anything else, we're always here to help! 😊❤️ - Kevin & Rivo Team
Jan. 19, 2025
Jel was incredibly helpful and right away made me feel that she wanted to help me and my business. Not only did she help me with what I was inquiring about but she also went above and beyond and offered a suggestion that would help my business. Thank you, Jel and Rivo Team!
Thank you for the amazing feedback! We're so glad to hear that our team went above and beyond to help you and your business. If you need anything else, we're always here for you! 😊 - Kevin & Rivo Team
Jan. 14, 2025
She was amazing!!
So glad to hear that! If you need more help, we're just a message away! 😊 - Kevin & Rivo Team
Jan. 14, 2025
Jan. 14, 2025
Arianne with the live chat support was so helpful!! I had a customer wondering how to redeem points and she made a step by step tutorial video for the customer to follow on our actual website Thanks so much for the quick responses and help
That's awesome to hear! We're glad our live chat support could provide the step-by-step help your customer needed. Thanks for letting us know—we're here whenever you need us! 😊 - Kevin & Rivo Team
Jan. 13, 2025
I have been using this app for about a year now - everything is great! I recently updated the Shopify theme and needed support to solve a small problem with the page display. Paul from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!
Thanks so much for your kind words! We're so happy to hear that our support was able to help with the theme update. If you ever need anything else, we're always here for you! 😊 - Kevin & Rivo Team
Jan. 11, 2025
Friendly and quick with response.
Thanks for the kind words! We're glad you had a great experience with our quick and friendly support. Feel free to reach out anytime! 😊 - Kevin & Rivo Team
Jan. 11, 2025
Easy to navigate and Dan was really helpful!
We're so happy you found everything easy to navigate and that our support was helpful. Let us know if you need anything else! 😊 - Kevin & Rivo Team