All reviews

Rating Breakdown

  • 5
    96% (2,255 ratings)
  • 4
    3% (70 ratings)
  • 3
    1% (13 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2024

That's a really excellent loyalty system. Good customer service and easy to use!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review! We're thrilled you're enjoying our loyalty system and customer service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 12, 2024

Great as usual

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad to keep providing great service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 11, 2024

Arianne was fast and super helpful! Excited to see this app go to work. Thanks!

Using app

44 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear you found our support helpful and fast! Excited for you to see the app in action. Thanks! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 11, 2024

Friendly service!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad you enjoyed our friendly service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 11, 2024

Great experience! We just started to use this app and feels really good as of now!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad to hear it's going well as you start using our app. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 11, 2024

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Just installed it and the customer service rep Abbie was super helpful in guiding us through the set up & giving great value adds. Already loving it!

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Fantastic to hear you're off to a great start! Thanks for sharing your experience. We're here to help anytime you need. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 10, 2024

Precise and fast service

Store

BONEFLY

Using app

1 day

Total reviews

12

Average rating

5.0

Developer Reply

Thank you! We're glad you found our service precise and fast. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 9, 2024

Der Support ist herausragend! Die App ist sehr selbsterklärend und gut durchdacht. Wir müssen sie noch vollständig integrieren, bin mir aber sicher, dass sie uns hilft Neukunden zu gewinnen. Mich stört nur, dass die Übersetzungen in Deutsch fehlen.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank für das tolle Feedback! Wir freuen uns, dass Sie die App bisher hilfreich finden. Wir freuen uns über den Hinweis zu den Übersetzungen und werden ihn bei zukünftigen Updates berücksichtigen! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 9, 2024

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

very well

Store

ZanyLen

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad to hear that everything is going well. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 7, 2024

Excellent service by Pete who helped guide us through the start up process.

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

We're happy to hear you had a great setup experience! Thanks for the kind words about our customer service. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 5, 2024

Thanks to Paul and Jel, for making the whole setting progress fluently!

Store

ANCEL

Using app

About 19 hours

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to hear your setup went smoothly! Thanks for your feedback, and we're here whenever you need us. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 5, 2024

Paul was very Patient in helping me solve my issue it was like having my very own personal tech assistance even though the problem was not related to his software but a newbie error on my part he stayed with me till we figured it out

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We're always here to help, no matter the issue! Thanks for the shout-out to our patient support team. Glad we could assist you! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 5, 2024

Perfekter Kundendienst! Vier von uns sind schon viel zu lange an den Übersetzungen (und kurz vorm verzweifeln) gewesen, aber Bryan konnte alle Probleme innerhalb von Sekunden lösen und dass sogar um 21:30 Uhr. Vielen lieben Dank!!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad we could help, even late at night! Thanks for your kind words, and don't hesitate to reach out if you need anything else. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 5, 2024

The app is very well thought out and everything makes sense and is very well structured. It is a good support for us in building up our customer base. Big thanks also to Paul from the support team who helped us very quickly and in a friendly manner.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear the app is helping you build your customer base! A big thanks for your kind words about our support team. Here to help anytime! 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 4, 2024

I'm just starting my store and trying to plan for future success. I had some general onboarding questions and Abbie was great. Thanks for the great customer service!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to be part of your journey! Thanks for the shoutout to our support team. Here's to your future success! 🌟 - Kevin & Rivo Team

5 / 5 Share

Sept. 4, 2024

Store

Zappie

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Excellent. Pete provides a great service to me and he even help to unlock some feature in the paid-plan for me to test out. Great great service. So far, I am still testing but I think RIVO is a good app to try, easy interface and nice customer service. Most importantly, the price is reasonable.

Store

My Store

Using app

About 1 hour

Developer Reply

We're thrilled to hear you're enjoying RIVO and our service! Thanks for giving us a shot, and we're here to help as you explore more features. 😊 - Kevin & Rivo Team

5 / 5 Share

Sept. 2, 2024

Abbie was very nice, she helped me removed the rivo watermark. very kind also gave me encouraging words and uplift on how to open my first Shopify store.. thank you Abbie! 10/10 recommend -diamond from SarielScent.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review and recommendation! We're thrilled about your positive experience and are glad we could assist with your Shopify store setup. Here to support you anytime! - Kevin & Rivo Team