Rivo: Loyalty Program, Rewards
All reviews
Review RSS feed
This app is a much better upgrade compared to the previous loyalty app I had before. Their pricing is much more competitive with all the features given! And reaching their support team is so much easier and faster. Arianne was quick to answer all my questions and offered to implement other fixes to help improve my widget without me even asking. Don't wait to switch over or purchase this app, it's one of the best
Amazing! We're thrilled the app has been such a great upgrade for you, and that our support team was quick and proactive in helping improve your widget. Your recommendation means a lot to us! If you need anything else, we’re always here to assist you! - Kevin & Rivo Team
Appreciate the help from Abbie and being responsive to solve my problem!
You're very welcome! We're so glad we could help and resolve the issue quickly. If you need anything else, feel free to reach out—we’re always here for you! - Kevin & Rivo Team
So far, so good. It's my first day with this app and, as you probably know, new widget setup is always a "thing". Thankfully Bryan made my experience really easy. When I needed help or had a question Bryan responded almost immediately. Bonus points for following us on social media after **actually** looking at our profile–meant a lot in the moment.
We're so glad that the setup was easy and that our support was quick to respond. We’re happy to follow you on social media—it’s always great to connect with our users on a personal level! If you ever need anything else, don’t hesitate to reach out! - Kevin & Rivo Team
Arianne from the help team has been exceptional to deal, going far & beyond to make the experience seamless...just as great as the software itself!
Thank you so much for the kind words! We're thrilled that both our support team and the software have made your experience seamless. We’re always here to help if you need anything else! - Kevin & Rivo Team
Top
Thanks so much! We're thrilled you had a top-notch experience. If you need anything else, just let us know—we’re always here to help! - Kevin & Rivo Team
Just installed this app. Chatted to Jel from support who walked me through the app and helped me find the free plan. For a small business like ours, it it refreshing that developers offer free plans so we can get started and build our business with some meaningful apps. Hopefully we'll be needing you paid plans sooner rather than later. Cheers.
Thank you for your thoughtful review! We're so glad to hear our support helped you get started with the free plan. We’re excited to be part of your business journey and can’t wait to support you as you grow. Cheers! - Kevin & Rivo Team
I had an amazing experience with Pete from RIVO loyalty! He was super helpful and attentive, making sure all my questions were answered. His support made the whole process smooth and easy. Highly recommend!
Thank you for the wonderful review! We're so glad to hear our support made your experience smooth and easy. Your recommendation means a lot to us—if you ever need more assistance, we’re here to help! - Kevin & Rivo Team
Quick support!
Thanks for the great feedback! We’re happy to hear the support was quick. If you need anything else, feel free to reach out anytime! - Kevin & Rivo Team
the customer service rep Arianne is super helpful. She gave me a lot of advice to improve my shopify shop. That's a very good experience.
We're so glad to hear that our customer service rep was able to offer helpful advice for improving your Shopify shop. We’re always here if you need more assistance! - Kevin & Rivo Team
Very fast, super nice support that responds to questions very quickly!
Thank you for the great review! We're so happy to hear that our support was quick and helpful. If you ever need anything else, don’t hesitate to reach out—we’re here for you! - Kevin & Rivo Team
We've been looking for a Rewards and loyalty Program app for quite some time now. Rivo is the clear winner. Arianne was fantastic to chat with and answered any questions I had. Most importantly, she was attentive and kind. It's a win-win for us, as it shows us that the Rivo Team is about building a connection and relationship with all their customers, which aligns perfectly with our brand values.
Wonderful! We're so happy that Rivo has been the perfect fit for your rewards and loyalty program. It's fantastic to know that our support team made a positive impression, and we're excited that our values align with yours. We're here anytime you need assistance! - Kevin & Rivo Team
This app is legit. Super easy to navigate and a ton of customization. Still learning as we go but the support team, Abbie specifically, has been incredibly helpful, responsive and overall amazing. I highly recommend if you guys are looking for a solid loyalty referral program app for your business!
Awesome! We're thrilled you’re enjoying the app and finding the customization options helpful. Our support team is always here to assist, and we appreciate your recommendation! - Kevin & Rivo Team
I'm joining the free program, staff is friendly and helpful via instant chat, great customer service.
We're so happy to hear that our friendly staff and instant chat support helped you. Enjoy the free program, and if you ever need anything, we're always here to assist! - Kevin & Rivo Team
App allows you to offer great perks to your clients and help you retain them. I needed few things and Abbie from the support team was extremely helpful.
We're thrilled to hear the app is helping you offer great perks and retain clients. Our support team is always here to assist—glad we could help with everything you needed! - Kevin & Rivo Team
I had the pleasure of working with Arianne, and I must say, she exceeded all expectations! From the moment I reached out, Arianne was not only professional but incredibly friendly. Her attention to detail and willingness to go the extra mile truly stood out. It's clear that Arianne cares deeply about providing excellent service, and it made a world of difference in my experience.
Thank you for such a heartfelt review! We're so happy that our support team made such a positive impact on your experience. Your satisfaction means a lot to us, and we're always here to help with anything you need! - Kevin & Rivo Team
Great experience!
Thank you! We're so glad you had a great experience! Let us know if you need anything else – we’re always here to help! - Kevin & Rivo Team
This was the best customer service I've experienced! Abbie went above and beyond to help me. She went as far as to giving me resources and suggesting ideas for my site. I am very satisfied with the support I received and glad that I chose Rivo.
Thank you so much for the incredible feedback! We're thrilled that our support went above and beyond to assist you. We’re so glad you’re satisfied with the service and that you chose Rivo – we’re here for you anytime! - Kevin & Rivo Team
Great and quick customer service with easy to follow solutions.
We're thrilled to hear that our customer service was quick and provided easy-to-follow solutions. We’re always here to help whenever you need us! - Kevin & Rivo Team
Abbie was very helpful, promptly replied and solved my issue very quickly
Thank you for the great feedback! We’re so glad to hear that your issue was resolved quickly and that our support was helpful. We're always here to assist whenever you need us! - Kevin & Rivo Team
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.