All reviews

Rating Breakdown

  • 5
    78% (180 ratings)
  • 4
    14% (32 ratings)
  • 3
    5% (11 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 99% (229)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2019

Easy to set up, looks good from the start without any developer knowledge required. Helpful and fast support provided when requesting some changes to default settings. Still early days but hopeful it will help boost the number of customers returning.

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2019

love this app so simple to use and implement ! we are building a new web site and after trying others this was THE one.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your reply and I'm glad you like our product. Feel free to check out our blog article (https://bit.ly/2NXq39z) on tips to maximize your loyalty program especially during holiday seasons.

5 / 5 Share

Feb. 21, 2019

i used it to boost my business , i think this is a really great app , i recommend everyone to use it

Using app

2 minutes

Total reviews

4

Average rating

5.0

3 / 5 Share

Dec. 21, 2018

So far so good - let's see how well it integrates and works.........................................

Using app

38 minutes

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 16, 2018

S Loyalty ROCKS!!! I've been a customer for over 2 years. Not only our Ohlolly Rewards program by S Loyalty runs smoothly & effectively, the support/customer service is always prompt and helpful when we need help (new theme, etc.). Thank you!

Store

OHLOLLY

Using app

Over 2 years

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your long time support, it means a lot to us! We care about our merchants and it's our promise to provide support as soon as possible.

5 / 5 Share

Oct. 23, 2018

I had a different popular loyalty/rewards app that did not work. This one is extremely user-friendly and easy to set up! Launched my reward system right away. They also add the rewards/points for previous purchases so I don't have to add them myself! AWESOME

Using app

9 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

We have already installed the Sloyalty in all our websites. Crystal provides amazing customer service. Very easy to set up!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 12, 2018

Really love their quick and supportive customer support team! They have been helping me along the way from setup to customizations to troubleshooting! Big shout out to Crystal, extremely attentive and quick problem solver! The functions are well designed and with new features coming out from time to time, I believe this app will grow alongside with many small businesses whose looking to start a loyalty program!

Using app

4 months

Total reviews

4

Average rating

4.3

2 / 5 Share

Sept. 10, 2018

Disappointed they have merged the refer a friend feature to Referral Candy, and charge a separate fee for this. Already expensive enough. To be honest, this was the best feature.

Using app

Almost 5 years

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 4, 2018

Awesome service! Thank you, guys!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2018

Awesome service! Crystal provide amazing easy customer service. Super happy love love love this app for our online store. Thanks so much we are very happy customers :)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2018

Very user friendly and targeted to keep customers satisfied and your business profitable!

Using app

About 3 hours

Total reviews

12

Average rating

5.0

1 / 5 Share

July 25, 2018

Not great. VERY expensive. $100 for 1,000 monthly orders?? We do way more than that and that's the maximum. On top of the fact that they cannot even handle our business, you cannot create unique point situations where you give out free points for certain behaviors by the customer. Instead, you give product discounts. Not ideal.

Using app

10 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

June 27, 2018

So far so good. Just installed it and we are beginning to work on customizing it to our needs. Seems really good so far and is the best rewards app we have used.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2018

seems helpful, havent tried yet though

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 1, 2018

so far so groovy!! =) I migrated to S Loyalty from Smile.io ... the main reason was because I wanted to be able to offer "Bonus Point" weekends. and also, Smile.io just became way too expensive for me. (I originally opted for Smile.io for the "refer a friend" feature and "slider" at checkout ... but at the end of the day, the "refer a friend" wasn't working as well as I had hoped *and* the slider at checkout was causing a lot of confusion for my international ESL customers) Crystal has been incredible during my migration to S Loyalty. (they seamlessly transferred my customer data over and helped me with the customization for the new program) ... I just officially launched, so I have not had to deal with much customer-related trouble shooting yet, but I couldn't be happier. I will update this review if anything crazy happens over the next few weeks/months. THANKS A MILLION!!! YAY!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 24, 2018

What a fantastic Rewards and Loyalty Program - coupled with truly fantastic Support!!!!!! Has really helped us "organically" reward our valued online skincare customers for wonderful mutual satisfaction! Thanks SO Much to SLoyalty :-) SanRe Organic Skinfood

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2018

i really likes this app, please also help me guys to install this app to shriandsam.com urgent please. hello contact me at [email protected]

Using app

2 days

Total reviews

15

Average rating

4.7

5 / 5 Share

Feb. 15, 2018

I have just installed the App but so far so good and really easy to set up!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2018

Brilliant App, easy to use. Ideal for customer loyalty

Using app

32 minutes

Total reviews

2

Average rating

5.0