All reviews

Rating Breakdown

  • 5
    76% (589 ratings)
  • 4
    17% (131 ratings)
  • 3
    4% (32 ratings)
  • 2
    2% (12 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 21, 2020

We just started using this app on the $119 per/mo plan. While the app is fairly easy to navigate the "priority email support" that is included in the plan does not exist. We have emailed and contacted support several times throughout the day, only to receive blank emails back or emails stating we should hear back in 48 hours. That definitely does not qualify as Priority Email Support.

Using app

20 days

Total reviews

3

Average rating

2.3

Developer Reply

Thank you for the time to leave us a review. Your feedback means a lot to us. Regarding the experience that you encountered, our team will follow up with you by email to understand more details. Please feel free to reach out to us if you have any questions.

4 / 5 Share

Oct. 21, 2020

Super simple set up. I also preferred the options to create my own rewards for my customers. This is going to be a huge part of my marketing efforts.

Using app

About 1 month

Total reviews

2

Average rating

4.5

3 / 5 Share

Oct. 20, 2020

Need to test it a little more but so far it seems easy to handle. In app description it says that this is also a referral programm, which I was looking for. But for referrals you have to install referralcandy which means additional cost. That's what's disappoints me so far.

Using app

3 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 9, 2020

Need to drop your prices or add a simple percentage to your free version. Your feedback is also sketchy not allowing to continue true feedback. Ha even your rating is sketchy wont allow anything but 5 stars.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the time to leave us a review. Your feedback means a lot to us and I will pass your comment about pricing to the team. Regarding the experience that you encountered during the review, our team will follow up with you by email to understand more details as we do not take control over customer reviews. Please feel free to reach out to us if you have any questions.

5 / 5 Share

Oct. 6, 2020

The app is easy to set up and the support is great. When my shop will grow I'll consider using the basic plan.

Using app

11 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Oct. 5, 2020

Vraiment très bonne appli, quelques petites choses à améliorer, mais je recommande vivement. Vivement une version française ;)

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review. Your feedback means a lot to us. Please feel free to reach out to us if you have any questions.

4 / 5 Share

Sept. 28, 2020

Muy util para generar recompensas para los clientes. La he vinculado con referral candy, para hacer regalos cuando incorporen a los amigos

Using app

6 months

Total reviews

3

Average rating

4.7

3 / 5 Share

Sept. 27, 2020

So far it has encouraged people to subscribed. But hasn't increased sales so far. Have used the free trial. I will see at the end of the year if its worth still having or a waste of money.

Using app

3 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 23, 2020

i like this. thanks so much. i want to do a referral program as well. i did not see the option for that. can anyone seeing this help out?

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are partnering with the ReferralCandy app to reward advocates loyalty points for referring your store to their friends. Here's an article about the referral program for more details: https://www.sloyalty.com/blog/referralcandy-s-loyalty-rewards-referral-program-integration/. We'd be more than happy to walk you through the set up by email.

5 / 5 Share

Sept. 14, 2020

hat wunderbar auf Deutsch funktioniert. Was mich etwas stört ist, dass man die Wiederholungen der Erinnerungen nicht steuern kann. Es kommt auf jeder Seite und stört ein wenig. Aber ansonsten finde ich diese App sehr gelungen.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2020

A user-friendly and good app to use, looking forwards to seeing how my customer response to the reward program.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

So good so far. They have worked with me to customize the App which makes it integrate nicely with my theme.

Using app

Over 1 year

Total reviews

10

Average rating

4.7

3 / 5 Share

Aug. 27, 2020

The App itself is very nice, lots of options & pretty layout, easy to customize. When free trial expires you find out you cannot use much of it. The price for the next plan $20 a month is not worth it. Other apps offer same features for a lot less.

Store

OVRLAi

Using app

16 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 27, 2020

I’m only using the free subscription but the customer service is absolutely amazing! And overall a great little app for my customers to enjoy some rewards.

Using app

About 1 month

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 24, 2020

I NOT RECOMMEND AT ALL!!! since 6 DAYS i waiting about add my banner and logo on the rewards program! support are not professionall at all! I WILL DELETE IT RIGHT NOW

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

We're sorry to read your review, a member of our support team has responded to your message and we'd love to chat this through with you. Thanks.

4 / 5 Share

Aug. 23, 2020

Currently getting my store up and running.. and really like this App for reward programs. I really like being able to have free items for rewards. I would have given it 5 stars but it would be nice to be able to give out points for writing reviews from purchased items, and participating in blog posts.. Hopefully that will be coming in the near future. That is all i can report at this time until i see it running live. Thank you and have a good one!

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 22, 2020

great app very professional great app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professional

Using app

3 days

Total reviews

2

Average rating

4.5

3 / 5 Share

Aug. 18, 2020

Not sure yet, as with many shopify apps its only till you use them you realize what you are missing - so far seems to do what i want it to do !! lets wait and see

Using app

About 3 hours

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 6, 2020

Very easy to use and undersatnd . Really like the app can't wait to see how it will help grow my business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2020

super easy and efficient. It felt good to be able to create a program to help retain customers. good work

Using app

About 1 month

Total reviews

1

Average rating

5.0