All reviews

Rating Breakdown

  • 5
    75% (211 ratings)
  • 4
    5% (15 ratings)
  • 3
    2% (6 ratings)
  • 2
    2% (6 ratings)
  • 1
    15% (42 ratings)
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1 / 5 Share

Nov. 29, 2021

Excelent ! A very good solution to save time in the process of printing Shipping Labels and Track & Trace parcels. (2018) Today again problems with the integration. Orders are not synchronizing from Sendcloud to Shopify. I need to spend now all day checking which orders I send and which I didn't send. Sendcloud does't send Shopify the information that my orders were fulfilled. Also asked for some king of compensation but nothing seems to happened. Very dissapointed ! (2021)

Using app

About 2 years

Total reviews

3

Average rating

1.0

5 / 5 Share

Oct. 22, 2019

5 Stars for this app great app to work with easy to use 5 sterren voor deze app makelijk mee te werken

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2019

Vlotte afhandeling van online bestellingen. Als kleine ondernemer ben ik met duizend en één dingen te gelijk bezig, Sendcloud zorgt voor een vlotte afhandeling van de online bestellingen zodat ik geen tijd verlies aan onnodige handelingen. De integratie met Shopify is eenvoudig en alles loopt perfect. Bestellingen online komen meteen op het SendCloud platform en is zeer overzichtelijk. Daarnaast is het retourplatform heel gebruiksvriendelijk voor de klant maar ook voor ons.

Store

AGNES

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

As a technical service provider we recommend to use Sendcloud. For us, the connection to shopify was very intuitive and offers us many possibilities. On the other hand, the tool offers our customers a nice user interface in which even technically inexperienced people can find their way around immediately. I can only recommend Sendcloud to anyone who is looking for a tool to help them process their online orders.

Store

MYINTOX

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

Excellent service! L'équipe de Sendcloud est toujours active et solutionne très vite les petits soucis que l'on peut rencontrer. De plus Sencloud est facile d'utilisation, j'adore! Le chat est super utile, je n'ai jamais à attendre très longtemps pour que quelqu'un s'occupe de moi ;) Merci encore!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2019

Great App, Sendcloud saves me so much time. App works flawless. Their website is fast and well structured. 100% recommended, give this a try!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2019

We use the Sendcloud app for all our parcels/shipments. Good value price/quality. Nice and fast creating labels.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2019

especially as we are a Austrian company which mainly ship to Austria & Germany with shipment locations it was great to see how it works and how the support team helps us. Great app and Great Team!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

A great app, with fast service and smart functions. Really like it. There is a lot possible, you can customise your track and trace e-mails and send labels.

Store

Roadr

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 13, 2019

Really easy to use!! Almost everything goes automatically!! Just one click and the shippinglabels come out of my labelprinter! I really like that I can customize the track and trace emails and the trace and trace page for the customer. Only thing I don’t like that much is that I can’t contact clientsupport by phone. Maybe something for sendcloud to improve! Other than that, really great app!!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 12, 2019

Great service and a lot of tools. We are really happy to work with SendCloud and will continue to use their great platform.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2019

I had some one night stands with other apps, but ended up with SendCloud. And we're here to stay. It's easy to use and works perfectly. If SendCloud was on Tinder, I'd superlike it.

Store

KOAREN

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2019

Sendcloud is a great platform to send all your order. It is easy to use and has a great integration with Shopify. This helps speeding up your proces. You get instant Track & Trace codes and it send confirmation E-mails to your costumers.

Using app

About 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 6, 2019

Best shipping tool and incredible service :-) great interface and the Pack&Go is a great tool! Thank you!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2019

A must have tool for small webshops, I can finally offer affordable shipping options to my customers. Easy to work with and there's a solution for every shipment, no matter the destination or the size.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2019

I used this app and found it as the best for delivery of my products without any hassle. Best one. I would recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2019

This app has a great connection with shopify, also that you can many logistic partners and service point solution. great customer service aswell.

Store

Pütz

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2019

Facile d'accès et bonne intégration, faire attention aux mots clés pour vos modes de livraison, sinon la commande ne se transfère pas (pour la livraison en point relais)

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

Very happy with the service of Sendcloud. The app is really a asset to our webshop. Quick response from helpdesk incase you have questions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

Aug. 6, 2019

I use SendCloud since seven months. While the app is relatively easy to use there are ongoing bugs which are not being resolved. Since months there are issues with Packstationen and Paketshops. They are either not available in the app (even so they definitely exist) or the they can be selected but then the app records an error. Annoying. The customer service is friendly but not very responsive or solution oriented. Typically you don't get a status update for longer term issues. All in all, good start but not happy anymore.

Using app

About 5 years

Total reviews

16

Average rating

4.5