Sendcloud | Shipping Platform
Easy shipping automation to help your business grow.
Rating
4.6
feedback
421
chart
#87
All reviews
Review RSS Feed
Sept. 27, 2020
Ik gebruik sendcloud icm Shopify en ben uitermate tevreden over deze koppeling. Het is gemakkelijk te integreren. Sendcloud werkt overzichtelijk en er zit een behulpzaam customer service team achter.
Aug. 21, 2025
Nice little add on in case you use Sendcloud, really simplifies the use of Sendcloud and makes the process very efficient - all in all: just works like it shuold!
Aug. 11, 2020
A very professional shipping tool that interacts great with Shopify. Easy to use and to customize!!!
Aug. 10, 2020
Finally found a good application to create labels and keep an eye on the shipment status. Aftersale service is very fast and helpfull!
Aug. 2, 2020
Nos han ayudado mucho por su precios de envio mas bajos que otras empresas y la buena comunicacion y amabilidad de su equipo, siempre estan ahi cuando necesitas ayuda. Muy recomendado!
July 28, 2020
Very useful app, our orders are shipped faster than ever! We like it because is very simple to use, and for it's very clean interface.
July 28, 2020
Very useful app, it helps us to send our orders very fast. It is very simple to use, grab it now!!!
July 24, 2020
Una plataforma súper cómoda y fácil de usar. Sus empleados son muy amables y te explican todo al detalle. En nuestro caso, está integrado con Shopify y nos ayuda a ser muy eficientes a la hora de gestionar los envíos. Ha sido nuestro salvador durante los meses de confinamiento ya que tenía contrato con el único transportista que seguía funcionado. ¡Gracias!
July 22, 2020
une application complète, une équipe toujours disponible, un choix de transporteur important... je recommande à 100% sendclound
July 22, 2020
I love this app. Everything works perfectly. It's really easy to generate & print my packages labels!
July 21, 2020
Una de las mejores soluciones para tus envíos, no le doy 5 estrellas porque le faltan algunos transportistas y porque el portal de devoluciones solo está disponible con Correos.
July 19, 2020
I use this app at my Shopify store and the orders transfers seemlessly to Sendcloud. The menu is easy accesible and there are enough shipping options to choose from.
July 10, 2020
We at J.Clay Socks have been using Sendcloud with our old shop system and have stayed with sendcloud since we switched to Shopify! The support is great and we can focus on the important points in building our startup. www.jclay-socks.com
June 22, 2020
Große Erleichterung & einfaches Handling... In der Grundvariante schon eine große Arbeitserleichterung... einfacher, problemloser Druck, eigenes Branding- übersichtliches und verständliches Retourenportal... derzeit für uns - eine Empfehlung! Reklamationen wurden schnell und kompetent erledigt!
June 5, 2020
Wir waren vorher mit unserem Shop bei einem anderen Anbieter. Bis wir Sendcloud getestet haben. Wir sind - kurz gesagt - begeistert! Zum Einen ist die Bedienung und der Ablauf klasse, aber auch der Support! So geht ecommerce heute!
May 6, 2020
We use the app for a part of our shipments. It's very easy to use and saves a LOT of time! Support service is always there if you need something.
April 16, 2020
While you are not yet a customer or during the testing period, you will get phone calls from that company to propose help to set the account. You will get plenty of unrequested phone calls from someone with a "honey" voice. After a while, you receive a first invoice, and you realize that even the unused stickers are invoiced...wich is absolutely the opposite as what the same carrier does when Sendcloud is not involved. If you don't pay attention, you then pay for parcels that are not shipped. When you want to solve this, you don't get answers for a week. The only solution remaining is to try through the live chat. It takes hours. The person responding says she is responding to 8 other people at the same time and that it is very busy. We are far away from the nice Account Manager who was calling before we were customers. Other big surprise also: Even if we linked our DHL account to send cloud, the invoice received from DHL contains prices that are doubled in comparison to using DHL directly. The connection of the account was done under the supervision of Sendcloud, DHL Express Mode was used as Parameter but DHL invoiced as Economy Select...which is 2,5 times the regular price (price of my contract). After 5 days and plenty of messages, no explanation from Sendcloud and so far no proposal for paying the difference. Beware of nice promise!
Hi Benoit, We are so sorry to hear that you are not satisfied with our services. The daily parcel volumes at this moment are exceeding Black Friday (+ 50%). That's why Both our support department and that of our carriers are seeing an increase in the number of questions (thousands per day) due to the high volumes and delays. It may therefore take longer for us to respond, assume a few days. We therefor ask for your understanding in this extraordinary situation and we apologize for the inconvenience. We indeed charge every shipping label that is created. This because some carriers do this while others don't and we want to avoid confusion. You can always cancel the label up until 42 days after you created it. It will then be refunded on the next invoice. I checked your DHL Express shipments and they all seem to be express labels. Could you check with DHL Express why they charged your shipments as Economy select shipment. This might be an error on their side. -- Kris
Feb. 14, 2020
Easy to use, competitive pricing and works seamlessly with Shopify. Big time-saver for shipping and tracing
Dec. 30, 2019
Very happy in the beginning. Till I realized all my Customer dashboards are showing wrong shipping information to my Customer. By "all" I mean for at least all my latest 60 orders. I started receiving Customer complaints. The shipping dates shown to my Customer on the sendcloud dashboard, were 3 weeks ahead of the actual shipping dates!! I contacted the Customer Service and they explained this is a known bug, and this can only be fixed for the future orders. I had just to deactivate and activate a page to fix it. As a Customer I expect if there is a known bug in the system, I will be informed asap of such bug. Is it so difficult to inform via Newsletter all your Customers about this problem? If sendcloud can´t do his basic job (showing shipping information to the Customer) and is not able to inform his Customers about this, the app is not worth the price. I understand bugs can happen, but not informing your Customers about it to be able to fix it, is just unacceptable. Please, KEEP YOUR CUSTOMERS UPDATED ON ANY BUGS AND REQUIRED ACTIONS to avoid such bad user experiences like mine. Therefore 1 star review.
Dec. 17, 2019
Echt een aanrader, helemaal top. Supersnelle en goeie koppeling met de shop. Eenvoudig de nog openstaande orders selecteren en met 1 druk op de knop de etiketten printen. Mooie emails met track trace informatie naar de klanten die je ook nog eenvoudig kunt personaliseren. Door eenvoud en snelheid bespaar je een hoop tijd. Wij hebben 2 shops met een eigen identiteit die we vanuit scherm kunnen bedienen.