SearchPie SEO & Speed optimize
SearchPie: Best Shopify SEO app to boost your site on...
Rating
4.9
feedback
4,350
chart
#16
All reviews
Rating Breakdown
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April 25, 2024
Flora was extremely helpful and responsive! Their directions were so clear and so easy to use. love this app so far
April 24, 2024
I installed this and honestly don't have a lot of experience with the app. Support popped up immediately. There was some issue publishing changes to my shopify store. The customer service offered to give me a "gift" that only comes with a higher subscription since I had waited so long. The catch was that I needed to go leave a 5 star review, mention her name and send her a screenshot. So take all of the 5 star reviews with a grain of salt. I've since deleted the app.
Hi Loblolly Girl Admin, This is Hana, the customer support leader of SearchPie app. Right when I received your feedback, I went looking into the case to make sure that everything was being settled fair for you. Our main goal for every conversation is to give customers the best help for their store. The supporter just thought that you needed that assistance (which normally available for an advanced plan) so she did beyond to help you in that case. She mentioned her name with the aim that you could remember her name and could ask for further assistance next time. From this conversation and always, please be reassured that you never be forced to write a review in an undesirable way. We did send you a follow-up email to help you fix the previous SEO issues with detailed information. Please kindly check that in your email inbox, we're waiting for your response to back you up with our best. Regards,
April 24, 2024
Daisy has been very helpful and supportive throughout my experience. Highly recommend!
April 24, 2024
Evelyn in helpdesk is very kind and helpful. She helped me a lot to get the app in details. Many thanks.
April 24, 2024
Fantastic support but more features to be included in free version like the backlink checker etc.
April 24, 2024
Certainly! Here's an inspiring review that Sam could leave on the Shopify App Store: "Exceptional Support from Sam! Working with Sam has been an absolute pleasure! Their dedication to providing top-notch support is truly commendable. Whenever I've encountered an issue or needed guidance, Sam has been there every step of the way, offering prompt and insightful assistance. Not only is Sam incredibly knowledgeable about their product, but they also have a knack for explaining complex concepts in a clear and understandable manner. Their patience and willingness to go the extra mile to ensure that I fully grasp solutions have made all the difference in my experience. What sets Sam apart is their genuine commitment to customer satisfaction. They don't just resolve issues; they empower users like me to make the most out of the platform. Their proactive approach and proactive communication have instilled confidence in me as a user. I can't recommend Sam's support enough! If you're looking for a dedicated and reliable partner to assist you with your Shopify needs, look no further. Thank you, Sam, for your exceptional service and unwavering dedication to your customers!"
April 23, 2024
SearchPie's SEO & Speed Optimization service exceeded my expectations! Their team provided excellent customer service support throughout, and Daisy was superb in addressing all my queries. Highly recommend their services for anyone looking to boost their website's performance!
April 23, 2024
I had a great customer service experience with the friendly team who helped me setting up the app, recommended
April 23, 2024
Flora did an amazing job helping me and was very patient and kid as well as professional. She is the reason for the 5 stars, very helpful.
April 22, 2024
Linda and Ainsley went above and beyond to assist me with some obstacles I ran into while setting up my website. They were kind, professional, and thorough when answering my questions. Hands down, the best customer service professionals I have ever worked with. I highly recommend SearchPie SEO & Speed Optimize!
April 22, 2024
Absolutely the best service right out of the gate! We had some questions, and Jane immediately answered them and pointed us in the right direction to get us started. Thank you so much for the excellent service from the get-go!
April 22, 2024
Great app! Waiting to see the results. The support staff (wendy) is awesome!
April 22, 2024
I highly recommend this app. Very easy to install and setup. Dmitri from support team was extremely helpful and patient. Thanks again for your help.
April 22, 2024
I not sure if it does anything to my website yet since I have just only started using it BUT this 5 star was given to their customer service and how they assist you to use their app. giving you the confidence that if you sign up with them, their customer service will definitely assist you fully throughout the onboarding process. good job !