Propel Replay & Session Record
Record shoppers with replays, heatmaps, analytics & surveys
Rating
4.9
feedback
538
chart
#160
All reviews
Rating Breakdown
Review RSS Feed
Sept. 17, 2023
I STRONG RECOMMEND YOU AVOID USING THIS APP. MAJORITY OF THE TIME IT DOES NOT PICK ANY INBOUND TRAFFIC. THERES ISSUES ALL THE TIME. ITS VERY FUSTRATING ESPECIALLY IF YOURE TRYING TO UNDERSTAND THE CUSOMER COMING ONTO YOUR SITE
Hi Sabeel, We're sorry to hear you feel that way with our app! According to your last message, it's working fine now. Are you still experiencing another issue? Our Support Team is available to help and assist you anytime! Please reach out to us so we can fix any issue for you as soon as possible! π - Leo @ Propel Commerce
Sept. 15, 2023
La meilleure application pour les replays. Elle m'aide beaucoup pour analyser le comportement des visiteurs de mon store shopify
Bonjour les amis de SteelGleam, Nous sommes heureux d'apprendre que notre application aide votre entrepriseΒ ! Merci pour l'avis, Anas! Profitez de l'application et donnez plus de pouvoir Γ votre entrepriseΒ ! π -LΓ©o @ Propel Commerce
Sept. 14, 2023
I would highly recommend this app. Features rich app with many filters at good price. Needed technical help with one of the filters and it was sorted by the technical team in 24 hours. Good job Propel team!
Hello friends at Sara Dresses, We're glad to hear our app is helping your business! Thanks for the review, Rakesh! Enjoy the app and more power to your business! π - Leo @ Propel Commerce
Sept. 13, 2023
Absolutely love the session recording Shopify app! It's been a game-changer for our e-commerce store. Being able to watch and analyze customer sessions in real-time has provided invaluable insights into user behavior and helped us make data-driven improvements to our website. Highly recommended!
Hello friends at Volver, We're glad to hear our app is helping your business! Thanks for the review, Shahar! Enjoy the app and more power to your business! π - Leo @ Propel Commerce
Sept. 7, 2023
Fantastic app that checks off all the requirements we were looking for at a competitive price! Customer service has been great as well.
Hello friends at ThrillSeeker Gear, Thanks for the AWESOME review, Yuvneesh! It was a pleasure assisting you. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
Sept. 1, 2023
Have been using this app for about a week now and love it. It's everything you need and nothing you don't. Simple to use. If you're looking for high quality screen recordings, that show cursor movement, and top notch chat support, this is your app!
Hello friends at DMSO, Thanks for the AWESOME review, Erik! Enjoy the app and more power to your business! π - Tom @ Propel Commerce
Aug. 31, 2023
Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!
Hello friends at TiddyShop, Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
Aug. 30, 2023
Awesome support and a great app! Highly recommend it! It helped me a lot in increasing the AOV of my store.
Hello friends at Hey Better Sleep, Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
Aug. 19, 2023
Fast and friendly support only to recommend .All requests were dealt with in a matter of seconds, thank you very much
Hello friends at Daya's Beauty Shop, Thank you very much for the review, Danielle! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
Aug. 16, 2023
Very simple to use app, we've had 0 issues so far and are ready to roll session recording out on multiple sites.
Hello friends at NVO Sport, We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! π - Leo @ Propel Commerce
Aug. 14, 2023
Absolutely in love with this app's functionality and ease of use. The support team is always responsive and helpful. A must-have for everyone. Highly recommended!
Hello friends at Unity Esprit, We're glad to hear our app is helping your business! Thanks for the review, Edgaras! Enjoy the app and more power to your business! π - Leo @ Propel Commerce
July 25, 2023
Very wonderful support, quick response and problem solving. Thank you. I wish you lasting success.
Hello friends at Booklets - ΩΩΨͺΩΨ¨Ψ§Ψͺ, Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
July 24, 2023
so far so good, so great, help from tom was really outstanding, I wish there was free plan available as well for new sellers.
Hello friends at Fanatics Mart, Thanks for the AWESOME review Moaz! It was a pleasure assisting you. Rest assured that your feedback is well received. More power to your business! π - Tom @ Propel Commerce
July 21, 2023
Great App, has Amazing Customer Service, Does Exactly what it claims, and more. Totally Recommended.
Hello friends at Costoso Italiano, Thank you very much for the review, Suyash! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
July 18, 2023
Does not work on dawn theme. you can only see the announcement bar and the footer and the first product image, rest is white blank. Used to work
Hello friends at RoyalMag, We've reviewed your site, and it appears it has a fade-in effect that hides the content on page load and reveals it over a portion of a second. That's hiding the content from our recording tool. We've adjusted our app to deal with this, and all content on the page should be visible in recordings now. Please reinstall the app and reach out to our support via the in-app chat so we can confirm all is working okay for you now π - Leo @ Propel Commerce
July 12, 2023
I had an issue with the recording and they were able to sort it out for me very quickly, which was helpful. Thank you
Store
My Store
Using app
14 days
Hello friends at My Store, Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
July 11, 2023
We found Session Recording & Replays app to be really useful to use when learning customer behaviour on our website.
Hello friends at Briarwood Supplies, Thanks for the AWESOME review, Oliver! You are very much appreciated. Enjoy the app and more power to your business! π - Tom @ Propel Commerce
July 10, 2023
The app is great and I also received flawless service from Leo. Thank you. I will definitely be recommending the app to some of my friends.
Hello friends at TIM ACCESSORIES, Thank you very much for the review, Teboho! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
July 1, 2023
This is a great app! I used to another app similar to this but I saw it to technical and costly. This app is very user friendly and the price is very reasonable. Last, customer support is very helpful and right there all the way. Thank you!
Hello friends at Tropaz Fashion, Thank you very much for the review, Heather! We're always happy to help anytime. Chat us anytime you need help! More power to your business! π - Leo @ Propel Commerce
June 30, 2023
Amazing for seeing the behavior of your shoppers. Really good customer support as well, would definitely recommend
Hello friends at Spicy Kitchen, Thanks for the AWESOME review, Ermia! It was a pleasure assisting you. Enjoy the app and more power to your business! π - Tom @ Propel Commerce