Propel Replay, Survey, Heatmap for Shopify

Propel Replay, Survey, Heatmap

Fix lost sales: record session replays, heatmaps, AI analytics
Rating
4.9
Feedback
603
Reviews
Chart
#123
Shopify

All reviews

5 / 5 Share
Sept. 14, 2025

I tested the app and it works really well with my store. It gives clear insights that regular analytics tools can’t provide, and it’s already helping me optimize my customer journey. Highly recommended for any Shopify store looking to improve conversions and user experience. Propel Replay is an excellent tool for understanding not just how many visitors come to your store, but how they actually behave. The session replays and heatmaps make it easy to spot where customers drop off or get stuck, and the survey feature adds valuable direct feedback. The app is simple to set up, and the support team is very responsive and helpful.

Store Using app Total reviews Average rating
MS StyleHaven 9 days 7 5.0
Developer Reply

Hello friends at MS StyleHaven, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

1 / 5 Share
Sept. 12, 2025

The current version is quite useless and practically impossible to use — the heatmap doesn’t load at all, and the replay only records a few seconds. Customer support mentioned that these issues will be addressed in a future release, but the exact launch date is still unknown. In short, the current version is immature and comes with multiple problems.

Store Using app Total reviews Average rating
Paintarthub 6 days 6 4.3
Developer Reply

Hello friends at PaintArtHub, I’m really sorry our app didn’t work as expected on your shop. Propel Replays does record full-length sessions. What you described usually points to an app or theme conflict - possibly your geolocation redirects. If you’re open to it, we’ll get this fixed for you fast. We’re also rolling out a major heatmaps upgrade at the end of September. We’d love the chance to make this right for you. If you can email us at [email protected], we’ll jump on it right away. - Chris @ Propel Commerce

5 / 5 Share
Sept. 9, 2025

Store Using app Total reviews Average rating
Sought Afters 2 days 1 5.0
5 / 5 Share
Sept. 8, 2025

Love the experience. It's better than other apps I tried! 10/10 Support, 10/10 features.

Store Using app Total reviews Average rating
SparkrLabs 1 day 2 5.0
Developer Reply

Hello friends at SparkrLabs, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
Sept. 8, 2025

Easy to set up and use. The replays are clear and concise. The free plan let's you use the main features and decide if its a good fit. The support team is helpful and responsive.

Store Using app Total reviews Average rating
Clever Housewife Digital About 16 hours 1 5.0
Developer Reply

Hello friends at Clever Housewife Digital, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
Sept. 4, 2025

Store Using app Total reviews Average rating
Developer Reply

Hello friends at EIM Technology (EVO-IN-MOTION Technology Ltd.), Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Aug. 30, 2025

Great experience with the app so far. Lots of useful information and I'm excited to continue leveraging it and see how it can help with conversion

Store Using app Total reviews Average rating
Mighty Mejdool 27 days 10 5.0
Developer Reply

Hello friends at Mighty Mejdool, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share
Aug. 29, 2025

Really helpful and fast support, very good features, and better price. Considering of buying at the moment, but free plan is very good as well.

Store Using app Total reviews Average rating
Developer Reply

Hello friends at Farkındalık Yazarlığı Atölyesi, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Aug. 27, 2025

good app

Store Using app Total reviews Average rating
Developer Reply

Hello friends at Aguacero | Transforma tu Piel & Cabello, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
Aug. 25, 2025

Propel Replay is hands down the best activity recording app available. The customer service is excellent (Tom from customer service is the absolute GOAT!), the platform is simple to use, and it’s incredibly helpful for store development and A/B testing. Even if you only try the free version, download it, you’ll gain valuable insights into how customers interact with your store!

Store Using app Total reviews Average rating
Sharpen Up 365 5 months 8 5.0
Developer Reply

Hello friends at Sharpen Up 365, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Aug. 16, 2025

Nice support – Das Team reagiert schnell und hilfsbereit, selbst bei komplexeren Fragen. Die Einrichtung von Propel Replay war unkompliziert, und die Funktionen sind übersichtlich gestaltet. Besonders hilfreich ist, dass ich genau sehen kann, wie Kunden sich im Shop bewegen

Store Using app Total reviews Average rating
TerrazzoWerk 11 months 1 5.0
Developer Reply

Hello friends at TerrazzoWerk, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share
Aug. 14, 2025

This app is great! When I start using this I know where I can improve my shop. More people need to have this. I can see directly where people are scrolling to and what they want. I will grow because of this

Store Using app Total reviews Average rating
Vintique About 3 hours 2 5.0
5 / 5 Share
Aug. 1, 2025

I really get a lot from the propel app. The heatmaps and the replay are brilliant - i can see what the customer is up to on my page. plus the support is great

Store Using app Total reviews Average rating
Torque & Tidy Ltd About 19 hours 2 5.0
Developer Reply

Hello friends at Torque & Tidy Ltd, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
July 31, 2025

Really good has helped us a lot in terms of understanding our audience

Store Using app Total reviews Average rating
Michael Spiers 6 months 2 5.0
Developer Reply

Hello friends at Michael Spiers, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
July 28, 2025

Store Using app Total reviews Average rating
The House of Blondie 2 months 7 4.9
Developer Reply

Hello friends at The House of Blondie, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
July 23, 2025

Very helpful support!

Store Using app Total reviews Average rating
Simply.Bike About 3 hours 5 5.0
Developer Reply

Hello friends at Simply.Bike, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
July 16, 2025

I like it. It’s a great app to see who your customers are and who’s browsing or snooping around on the website. Nice!

Store Using app Total reviews Average rating
TrinkTiger 2 months 2 5.0
4 / 5 Share
July 16, 2025

Very useful app. To track & monitor the customer behaviour & fix the issues accordingly. I would recommend it from beginners to pro account. It's useful for everyone. No bugs & errors. Good app support are also there.

Store Using app Total reviews Average rating
Essentia Attire About 2 months 4 4.5
5 / 5 Share
July 16, 2025

amazing app. thank you so much hernane also for the support

Store Using app Total reviews Average rating
Seifenfreund About 11 hours 24 4.8
Developer Reply

Hello friends at Seifenfreund, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
July 14, 2025

Store Using app Total reviews Average rating
Glass Cranks 12 days 3 5.0
Developer Reply

Hello friends at Glass Cranks, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

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