Propel Replay, Survey, Heatmap
All reviews
I tested the app and it works really well with my store. It gives clear insights that regular analytics tools can’t provide, and it’s already helping me optimize my customer journey. Highly recommended for any Shopify store looking to improve conversions and user experience. Propel Replay is an excellent tool for understanding not just how many visitors come to your store, but how they actually behave. The session replays and heatmaps make it easy to spot where customers drop off or get stuck, and the survey feature adds valuable direct feedback. The app is simple to set up, and the support team is very responsive and helpful.
Hello friends at MS StyleHaven, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce
The current version is quite useless and practically impossible to use — the heatmap doesn’t load at all, and the replay only records a few seconds. Customer support mentioned that these issues will be addressed in a future release, but the exact launch date is still unknown. In short, the current version is immature and comes with multiple problems.
Hello friends at PaintArtHub, I’m really sorry our app didn’t work as expected on your shop. Propel Replays does record full-length sessions. What you described usually points to an app or theme conflict - possibly your geolocation redirects. If you’re open to it, we’ll get this fixed for you fast. We’re also rolling out a major heatmaps upgrade at the end of September. We’d love the chance to make this right for you. If you can email us at [email protected], we’ll jump on it right away. - Chris @ Propel Commerce
Love the experience. It's better than other apps I tried! 10/10 Support, 10/10 features.
Hello friends at SparkrLabs, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Easy to set up and use. The replays are clear and concise. The free plan let's you use the main features and decide if its a good fit. The support team is helpful and responsive.
Hello friends at Clever Housewife Digital, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Hello friends at EIM Technology (EVO-IN-MOTION Technology Ltd.), Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Great experience with the app so far. Lots of useful information and I'm excited to continue leveraging it and see how it can help with conversion
Hello friends at Mighty Mejdool, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce
Really helpful and fast support, very good features, and better price. Considering of buying at the moment, but free plan is very good as well.
Hello friends at Farkındalık Yazarlığı Atölyesi, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
good app
Hello friends at Aguacero | Transforma tu Piel & Cabello, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Propel Replay is hands down the best activity recording app available. The customer service is excellent (Tom from customer service is the absolute GOAT!), the platform is simple to use, and it’s incredibly helpful for store development and A/B testing. Even if you only try the free version, download it, you’ll gain valuable insights into how customers interact with your store!
Hello friends at Sharpen Up 365, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Nice support – Das Team reagiert schnell und hilfsbereit, selbst bei komplexeren Fragen. Die Einrichtung von Propel Replay war unkompliziert, und die Funktionen sind übersichtlich gestaltet. Besonders hilfreich ist, dass ich genau sehen kann, wie Kunden sich im Shop bewegen
Hello friends at TerrazzoWerk, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce
This app is great! When I start using this I know where I can improve my shop. More people need to have this. I can see directly where people are scrolling to and what they want. I will grow because of this
I really get a lot from the propel app. The heatmaps and the replay are brilliant - i can see what the customer is up to on my page. plus the support is great
Hello friends at Torque & Tidy Ltd, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Really good has helped us a lot in terms of understanding our audience
Hello friends at Michael Spiers, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Hello friends at The House of Blondie, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Very helpful support!
Hello friends at Simply.Bike, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
I like it. It’s a great app to see who your customers are and who’s browsing or snooping around on the website. Nice!
Very useful app. To track & monitor the customer behaviour & fix the issues accordingly. I would recommend it from beginners to pro account. It's useful for everyone. No bugs & errors. Good app support are also there.
amazing app. thank you so much hernane also for the support
Hello friends at Seifenfreund, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Hello friends at Glass Cranks, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
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