All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    3% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 90% (492)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2025

Easy to set up, smooth to use, and the support team is quick and friendly. Highly recommend!

Store

Mergilo

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Mergilo, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Hernane @ Propel Commerce

5 / 5 Share

May 7, 2025

Weโ€™ve had a great experience with this app so far. Itโ€™s intuitive, reliable, and has significantly improved our workflow and customer journey. Everything runs smoother, and our team finds it genuinely useful day-to-day. Highly recommended!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at ReLuxe Room, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Hernane @ Propel Commerce

5 / 5 Share

April 30, 2025

so far it's been a very useful app with great support!

Using app

8 days

Total reviews

5

Average rating

4.8

Developer Reply

Hello friends at CARLOMAR, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

April 28, 2025

This app helps me a lot

Using app

8 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Tailsprouts, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Hernane @ Propel Commerce

5 / 5 Share

April 25, 2025

I would recommend this app to anyone. It is a must have for a small business like ours. We check our product and site pages every day and analyze the behavior of our potential customers. It helps us a lot to improve things in real time.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Pure Elements Naturkosmetik, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Hernane @ Propel Commerce

5 / 5 Share

April 24, 2025

This app is great for watching recorded site visits and customer service has been great so far

Using app

20 days

Total reviews

4

Average rating

4.0

Developer Reply

Hello friends at Caveman Decor, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

April 23, 2025

Excellent App & Outstanding Customer Service! I'm extremely satisfied with Propel Replays. The app works flawlessly and offers exactly what we needed for our Shopify store. The customer support team is top-notchโ€”responsive, knowledgeable, and genuinely helpful. Highly recommended for anyone looking to improve their store's performance and customer insights!

Store

Neviah

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Neviah, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Hernane @ Propel Commerce

5 / 5 Share

April 18, 2025

So far I like the app has everything that I need

Using app

11 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Gadgetgholam, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

April 11, 2025

Iโ€™m absolutely satisfied with this tool! It provides me with an excellent way to better understand and respond to my customers and their needs. The user interface is intuitive and easy to navigate โ€“ even without any technical background. Iโ€™d especially like to highlight the outstanding customer support: friendly, competent, and quick to respond. My expectations have been exceeded in every way. I can fully recommend this tool โ€“ itโ€™s a must-have for anyone who wants to work in a truly customer-oriented way! Thank you!

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at CelluliteBye, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

April 10, 2025

I love being able to watch and adjust according to what I see. I have been able to make my store easier to navigate because of propel. The heatmaps and filtering options are great for performance as well!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Elysian Coffee Company, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

April 9, 2025

Works well!

Store

Nektar

Using app

16 days

Total reviews

12

Average rating

5.0

Developer Reply

Hello friends at Nektar, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Hernane @ Propel Commerce

5 / 5 Share

April 2, 2025

top

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at NovaNavel, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

March 31, 2025

Excellent, Super fast, to the point, and easy-going.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Florida Scents, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

March 31, 2025

Honestly an awesome way to debug your site without an outside team of testers!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2025

Excellent heatmaps, and recording. great support, really helping me optimize my store.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Salt Lily, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Hernane @ Propel Commerce

5 / 5 Share

March 25, 2025

Trรจs bonne application, je recommande ! Elle devient trรจs vite indispensable !

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Bonjour amis de Amoressia, Merci pour cet excellent avis ! Nous vous en sommes trรจs reconnaissants. Profitez bien de l'application et donnez plus de pouvoir ร  votre entreprise ! ๐Ÿš€ - Tom @ Propel Commerce

5 / 5 Share

March 24, 2025

Great app and fantastic customer support!

Using app

26 minutes

Total reviews

19

Average rating

5.0

Developer Reply

Hello friends at Larosier Prints, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Hernane @ Propel Commerce

5 / 5 Share

March 21, 2025

Great app! Everything works perfectly and as expected. Highly recommend!

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at LayerLabs, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Hernane @ Propel Commerce

1 / 5 Share

March 20, 2025

its not that good, there is alot of alternative that are better. Use that instead of this. Its not collecting all the data so its bad. Also sometimes its saying other things like somone did a atc worth of 100 pound but its actually 30 pound so the tracking system is bad

Using app

18 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends at Bellafista, Thanks for sharing your concerns. We'd love to help with these issues. It looks like you haven't contacted us about this yet. Weโ€™d love to help resolve these tracking issues and have sent over a couple emails. Please respond so our team can assist you in setting everything up properly. Chris @ Propel Commerce

5 / 5 Share

March 19, 2025

This Propel Replay is a game-changer for understanding customer behavior! It provides clear and insightful session replays, allowing us to see exactly how visitors interact with our storeโ€”where they click, scroll, and drop off. The heatmaps and playback features help us identify pain points and optimize the user experience. Installation was seamless, and the interface is user-friendly. Itโ€™s been incredibly useful for improving conversions and troubleshooting any usability issues.

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at PaletteTales, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! ๐Ÿš€ - Hernane @ Propel Commerce