All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    3% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 90% (492)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 26, 2025

Propel Replay delivered exactly what it promised! It’s easy to use, reliable, and does the job seamlessly. I appreciate the smooth experience and how well it performs. Highly recommend to anyone looking for a solution that truly works!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Angie Treasures, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Feb. 24, 2025

great support and product

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello, friends at trackxgps.com, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

Feb. 21, 2025

One of the best apps on the store!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at OneBrush, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Feb. 20, 2025

This app was a lifesaver. We caught a user experience issue with color swatches and sizes in the playback. Our conversion rate increased almost immediately after the fix. Thanks for making an easy to use app that does what it says it will do!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Adventure and Outdoors, a Wright Way LLC Company, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Feb. 20, 2025

Using app

3 days

Total reviews

16

Average rating

4.8

Developer Reply

Hello, friends at Hakyarts, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

Feb. 15, 2025

Quick support with setup. We will test for a couple of weeks.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello, friends at OzBarefoot, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Ryan @ Propel Commerce

1 / 5 Share

Feb. 11, 2025

No option to remove customers personal data collection. This just adds problems complying with Privacy Policy regulations. Unnecessary when you need just Heatmap & Session recording to observe customer behavior. No need to know customers' name, physical & IP address, phone and web fingerprint. False marketing. Free Sampler membership in the Pricing's options not available after installing the app. Pageviews limit reached right from the start.

Using app

12 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello friends at Music Power Tools, 1. There is a 'Free Starter Plan' link on the plans page. We've emailed you a screenshot of this. 2. Customer phone, email and address are never captured, and Propel Replays is not active during checkout. 3. Propel Replays obfuscates form field inputs so information customers type is not visible in replays. We hope you'll give the app a try again. If you're still unsure on these items, please reach out to our support so we can assist. - Chris @ Propel Commerce

5 / 5 Share

Feb. 7, 2025

Great customer service and setup was extremely easy and seamless.

Using app

8 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at BUTR Candles, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Feb. 7, 2025

Great for getting a look at what shoppers are doing, or not doing. It's been really helpful in getting data to tweak the site design. It works well and it's quick with recorded sessions being available in seconds.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at RestickBrix, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Feb. 7, 2025

amazing

Using app

15 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends at Afkar Plus, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

Feb. 7, 2025

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Nade & Co., Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

Feb. 3, 2025

Good app, allow for a a good recording of the users' sessions

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Kazikame, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Feb. 3, 2025

beatiful

Using app

6 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello friends at Up Silhouette, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

4 / 5 Share

Jan. 29, 2025

The app works very well, it shows the most we want to see in the active session. What I would suggest or like to be added on is when our clients watch a video that we can see that session too in recording. Overall, it's an amazing app. I recommend !

Using app

About 18 hours

Total reviews

4

Average rating

4.8

Developer Reply

Hello friends at The Ice Plunge, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Jan. 27, 2025

We came from Lucky Orange and have to say that Propel is miles ahead in quality at much better pricing! Sure, the UI is not as fancy - but it makes up for it in every other facet. Half of our session recordings on Lucky Orange were basically useless due to the app not recording properly. Frustrated at what felt like a waste of money we luckily found Propel. Every session is recorded perfectly and we love that it shows accurate cursor tracing. 10/10 can't recommend this app enough.

Using app

About 6 hours

Total reviews

6

Average rating

4.3

Developer Reply

Hello friends at PondStream, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Jan. 27, 2025

Using app

4 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Seamless, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Jan. 27, 2025

Great to see what customers are doing. Also really good support team helped me out in a flash. I like the app.

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends at Poker Provoke, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

Jan. 22, 2025

The app works great and is much more competitively priced than the alternatives. In my experience what makes or breaks an app is the customer service and here it's fast and outstanding. Big thanks to Hernane for dealing with my queries today. Definitely recommend this app.

Using app

3 months

Total reviews

12

Average rating

4.3

Developer Reply

Hello, friends at mythaicurry, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

4 / 5 Share

Jan. 21, 2025

I only used the free trial for a few minutes, and so far it looks good.

Store

Inaury

Using app

6 minutes

Total reviews

12

Average rating

4.9

5 / 5 Share

Jan. 18, 2025

Provides great insights for my store

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, friends at October Rose Clothing, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Ryan @ Propel Commerce