All reviews

Rating Breakdown

  • 5
    97% (422 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 93% (405)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 17, 2024

Chris assisted me with no issues! He was also able to fix my issue

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

amazing support

Store

Titan13

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Titan13, Thank you for the AWESOME review! You are very much appreciated. Wishing you continued success with your business. Enjoy using the app! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Feb. 10, 2024

I love it!! Very accurate and very helpful knowing where my customers are going and what issues they may be experiencing while shopping with me.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at BeYOUtifully Comfortable, We're glad to hear our app is helping your business! Thanks for the review, Rita! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Feb. 1, 2024

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at MyHomeStage, We're glad to hear our app is helping your business! Thanks for the review, Chewar! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Jan. 29, 2024

Great App! It works just as expected, helping me identify areas for improvement in my store and pinpointing buyer issues.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at MoeMoeKyun, Thank you for the fantastic review! Your support is truly valued. Wishing you continued success with your business, and may you thoroughly enjoy using the app! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Jan. 29, 2024

Fantastic application with minor issues. Support team is willing to resolve issues and this goes a long way with customers (in my opinion). Thank you!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Seriously Fast Sharpening Supplies, Thanks for the AWESOME review, Michael! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Jan. 26, 2024

Using app

4 months

Total reviews

10

Average rating

4.5

Developer Reply

Hello friends at Shoxtec Suspension, Thanks for the AWESOME review! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Dec. 28, 2023

Works well and provides excellent value. I tried five or six competitors to get to this one.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at GuavaBamboo, We're glad to hear our app is helping your business! Thanks for the review, Marcel! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Dec. 20, 2023

Very easy to install and use. The most important feature for me is the session recording. It helps identify how customers behave on your site and if there is any issues need to be fixed. The customer service is great too! Recommend to use.

Using app

15 days

Total reviews

10

Average rating

5.0

Developer Reply

Hello friends at Newborn Nursery Furniture, Thanks for the review! Happy holidays! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Dec. 20, 2023

Great App! Great customer service.

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Central Michigan Sewing Supplies Inc., Thanks for the review! Happy holidays! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Dec. 9, 2023

Thank you for creating such a wonderful app! The Propel team, especially Leo, was extremely helpful to me during the first few days after I installed it. They taught me how to use its various functions effectively. I have tried other replay apps, but Propel Replays is the best. Their paid plan is particularly suitable for micro-businesses like ours. With Propel Replays, we have an army of sales staff working quietly in the background, following our customers and providing valuable feedback about their shopping experience. This has significantly helped us improve our shop's performance.

Using app

28 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends at Human Touch Official, We're glad to hear our app is helping your business! Thanks for the review, Zwani! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Dec. 7, 2023

Works great. Just as good as more expense versions out there. Good customer service as well

Using app

About 1 month

Total reviews

10

Average rating

4.2

Developer Reply

Hello friends at Tristar Plants, Thanks for the review, Vonda! YOU ARE AWESOME! Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 30, 2023

Great service! Has everything you need and nothing you don't. It's been instrumental in our ability to quickly adapt our UX. Most importantly, customer support via chat is quick and exceptional!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Valhoma Corp, Thanks for the AWESOME review, Erik! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 18, 2023

great app for tracking live sessions and take instant decisions. would highly recommend.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at FidoFaves, We're glad to hear our app is helping your business! Thanks for the review, Suraj! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Nov. 7, 2023

Definitely recommended if you want to see how visitors actually behave on your store. After making some changes based on visitor behaviour, thanks to this app, its subscription paid for itself many times over within 2 weeks. If you only had the funds to pay for one app, this is the ultimate conversion tool!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at SaberMax, We're glad to hear our app is helping your business! Thanks for the review, Mohammad! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 25, 2023

Great app, super easy to use and helpful! Client support works amazing, they get in touch with you immediately and help with whatever you need.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Neeka Studios, Thank you very much for the review, Veronika! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 19, 2023

I would recommend this app to keep track of what people are viewing in your store. Customer service is Amazing! Prompt, knowledgeable and thorough. Tom was extremely helpful!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at GiddyGoatStore, Thanks for the AWESOME review, Valerie! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 10, 2023

I recently had the pleasure of using Session Recording and Replays for my website, and I couldn't be happier with the experience. From the moment I reached out for assistance, Tom went above and beyond to make sure I got the most out of this fantastic tool. Tom's level of customer service was exceptional. Not only did he promptly address my inquiries, but he also took the time to personally assist me in optimizing my account for more page views. What truly impressed me was that he did this proactively and without any additional charges – his dedication to ensuring my success with Session Recording and Replays was truly commendable. Session Recording and Replays is an excellent tool on its own, but Tom's outstanding support and willingness to go the extra mile to help users like me make it an even more valuable asset. I couldn't be more satisfied with my experience, and I highly recommend Session Recording and Replays to anyone looking to gain deeper insights into their website's user behavior. Tom and the team have certainly earned my trust and gratitude for their exceptional service.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at McNeal Made Candle co, Thanks for the AWESOME review, Carlene! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 5, 2023

I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Danielle's Dazzled Gifts, We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Sept. 22, 2023

Super application. Et en cas de problème l'équipe est rapidement disponible et à l'écoute.

Using app

Almost 2 years

Total reviews

9

Average rating

4.1

Developer Reply

Bonjour les amis de La Magie du Naturel, Merci beaucoup pour votre avis, Filipe ! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de pouvoir pour votre entreprise ! 🚀 -Léo @ Propel Commerce