Propel Replay, Survey, Heatmap

This app is great for watching recorded site visits and customer service has been great so far

Excellent App & Outstanding Customer Service! I'm extremely satisfied with Propel Replays. The app works flawlessly and offers exactly what we needed for our Shopify store. The customer support team is top-notch—responsive, knowledgeable, and genuinely helpful. Highly recommended for anyone looking to improve their store's performance and customer insights!

I’m absolutely satisfied with this tool! It provides me with an excellent way to better understand and respond to my customers and their needs. The user interface is intuitive and easy to navigate – even without any technical background. I’d especially like to highlight the outstanding customer support: friendly, competent, and quick to respond. My expectations have been exceeded in every way. I can fully recommend this tool – it’s a must-have for anyone who wants to work in a truly customer-oriented way! Thank you!

I love being able to watch and adjust according to what I see. I have been able to make my store easier to navigate because of propel. The heatmaps and filtering options are great for performance as well!

Works well!

top

Excellent, Super fast, to the point, and easy-going.

Honestly an awesome way to debug your site without an outside team of testers!

Excellent heatmaps, and recording. great support, really helping me optimize my store.

Très bonne application, je recommande ! Elle devient très vite indispensable !

Great app and fantastic customer support!

Great app! Everything works perfectly and as expected. Highly recommend!

its not that good, there is alot of alternative that are better. Use that instead of this. Its not collecting all the data so its bad. Also sometimes its saying other things like somone did a atc worth of 100 pound but its actually 30 pound so the tracking system is bad

This Propel Replay is a game-changer for understanding customer behavior! It provides clear and insightful session replays, allowing us to see exactly how visitors interact with our store—where they click, scroll, and drop off. The heatmaps and playback features help us identify pain points and optimize the user experience. Installation was seamless, and the interface is user-friendly. It’s been incredibly useful for improving conversions and troubleshooting any usability issues.

I was using their biggest competitor before, but their pricing became unrealistic. Because of thatt reason I tried Propel replays. The app is really straight forward and easy to navigate. Support is available even on a free plan. I think their pricing structure is reasonable.

Bastante buena para el seguimiento de clientes potenciales y detección de áreas de oportunidad

great app, the customer service chat is also very helpful!

Very good app to see where customers navigate and they offer good help!

Great app, good free quota compared to others

Quiero destacar mi experiencia con Propel Replay and Session Record de Shopofy, una herramienta excepcional que ha marcado la diferencia en la gestión de mi tienda online. Gracias a su generoso apoyo, pude acceder a funcionalidades extra de forma gratuita, lo cual me ha permitido optimizar la experiencia de mis clientes y potenciar la eficiencia de mi negocio. Lo que realmente distingue a estas herramientas es su facilidad de uso y la precisión en el análisis del comportamiento de los usuarios. Con Propel Replay, he podido identificar áreas de mejora y adaptar mis estrategias de marketing de manera proactiva. La grabación de sesiones con Session Record me ha permitido entender mejor cómo interactúan mis clientes en tiempo real, lo que se traduce en decisiones más acertadas y en una experiencia de compra más fluida.