All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    3% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 90% (492)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2024

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at écslair, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 13, 2024

This app works great, helps me analyse how the customer is behaving on my store and where my funnel is lacking. By watching session videos I'm able to take corrective measures to improve conversions. Also, support is really responsive they help you out in case you get any issue or have a query. Very prompt service!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at UphaarHub, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 13, 2024

Great support. Tom rocks! A user-friendly app with great value for money!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at PetArtIndia, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 12, 2024

best replay app out there!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Sera Essentials, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Nov. 4, 2024

Propel Replay works great! The support I have received has been quick and very helpful. I was searching for a replay app so that I could disable Vitals and save money and that's what I will be doing now! Thanks

Using app

3 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Milk Depot Inc., Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 21, 2024

Great app! It has allowed me to make the accurate optimisations to my store pages based on real data. Eliminates all the guessing and reduces the amount of trial and errors needed.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Pick and Home, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

1 / 5 Share

Oct. 21, 2024

This would go down as one of the worst apps ever due to the customer support lying to me, I just got accidentally charged for 2 apps but after contacting their customer support I got refunded even though my trial period was over, I remember last week when same thing happened with this app the customer support guy lied to me that there was no refund option and made me switch to another plan with no refund option, plus once u re-installl the app your subscription would be gone

Using app

21 days

Total reviews

5

Average rating

3.8

Developer Reply

Hello friends at TinyScopes, As was explained, it wasn't the end of your billing cycle yet and so Shopify did not give us the option to provide you with a refund. Instead, we credited you the app charge to remove it from your Shopify bill. Please review Shopify's limitations on refunds here: https://shopify.dev/docs/apps/launch/billing/refund-app-charges#limitations Specifically, limitation #1 which states that: "You (app developers) can only refund charges that the merchant has paid for. If an app charge hasn't been paid, then you can credit the charge to remove it from the merchant's bill." We regret that this Shopify limitation made for an unpleasant experience. If you require any additional assistance, please reach out at any time, and we'll do our best to help. Sincerely, Chris @ Propel Commerce

5 / 5 Share

Oct. 18, 2024

The application is easy to use. Good recording of customer behavior, but they are still developing to improve these features. I can recommand.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Palmera Travel Store, Thank you very much for the review, Damian! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 17, 2024

Very responsive support, kind, helpful.

Using app

17 days

Total reviews

9

Average rating

5.0

Developer Reply

Hello friends at Jazwares, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 16, 2024

great to find out about potential flaws of the website and exit points of your customers, can recommend especially if you are unsure why you are not converting

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at AmaraBrighton, We're glad to hear our app is helping your business! Thanks for the review, Fabio! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 14, 2024

Great app, easy to setup and use. 5 star customer support. Thanks.

Using app

15 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Hello friends at Stitchery Zone, Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 12, 2024

Using app

5 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello friends at Baby Avenue, Thank you very much for the review, Sarah! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 12, 2024

I’m really impressed with the team at Propel Replay & Session Record and their service. The app captures website visitors perfectly and provides valuable insights into their behavior, which has been incredibly helpful in improving our offering. A special shoutout to Leo, who was always helpful, knowledgeable, and friendly. He answered all our questions quickly and clearly, and provided excellent support throughout the process. Highly recommended!

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at Elumiere, Thank you very much for the review, Mostafa! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 12, 2024

amazing app very very good

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at OPTIONQAAF, Thank you very much for the review, Walid! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 9, 2024

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends at Green Vista Living, Thank you very much for the review, Anis! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 8, 2024

Very interesting insights! Easy to use. Actually we were a bit shocked that this is even possible :D

Store

kips

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at kips, We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 7, 2024

Very useful app that allows to see where customers are clicking or viewing on your site. Works a treat when used alongside Microsoft Clarity but this will be my new go to! (Also free up to a certain amount of pages so can't go wrong!)

Using app

11 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at CoffeeVends, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Oct. 7, 2024

Dobra aplikacja, myślę że pomoże w sprzedaży!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Witajcie przyjaciele z Mossperfect, Dziękujemy serdecznie za recenzję, Krzysztof! Zawsze chętnie pomożemy w każdej chwili. Porozmawiaj z nami, kiedy tylko potrzebujesz pomocy! Więcej mocy dla Twojej firmy! 🚀 - Leo @ Propel Commerce

5 / 5 Share

Oct. 3, 2024

Great support!!! I have been using LO and HJ and finally had enough... so far so good. Set up was great bc support helped me through. so easy didn't even need a demo. 5 STARS

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Oh La La Cheri, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Sept. 30, 2024

I've been using Propel Replays & Surveys for a while now, and it has been an absolute game changer for my business. The platform is user-friendly and allows me to easily gather valuable customer insights through surveys and analyze user behavior with replays. The ability to watch how visitors interact with my website has given me incredible clarity on what improvements are needed. The support team has been fantastic, always responsive and ready to help whenever I have questions. Overall, Propel Replays & Surveys has proven to be an essential tool in driving better user engagement and optimizing my business strategies. Highly recommended!

Store

My Store

Using app

15 days

Developer Reply

Hello friends at My Store, We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀 - Leo @ Propel Commerce