ShipStation

April 9, 2019

Tried this to try to make my shipping done in 1 app for fast comparison! I wasted 2 hours trying to make everything work just with Shopify, what a joke! Canceled my free trial ... I see no reason at all for this "add on" Couldn't get anything to work even though I have had accounts with UPS, FedEx and DHL since the '70's! NOTHING BUT ERROR MESSAGES! I went back to my FREE online shipping platforms from FedEx, and UPS. USPS is already is Free and working with Shopify. $108 a year this app? They should pay you to BETA test this crap! 4.8 rating has got to be phony as a 3 dollar bill! Don't believe it!!!

March 10, 2019

To expensive for that it does. I hate that i had to increase my plan to ship more orders. Not really worth

March 1, 2019

Slow Slow Slow Slow Slow Slow. HUGE productivity killer... If they would fix this I would give it 5 stars.

Feb. 28, 2019

ShipStation has given me 40+ hours a week back! My only regret was not finding them sooner. LOVE, LOVE Ship Station. EZ interface, ez to setup and seamless to use. If in doubt, give them a try! I've used them for quite a few years and always been thrilled.

Feb. 17, 2019

My experience with Shipstation has been absolutely awful. I have used them for almost a year now and I continually run into issues where ship station connect doesn't work, my password is wrong and it locks me out even though I never changed it, it does not give me the cheapest rate and tries to sell me on the most expensive, it does not sync even though I hit the sync button, etc. I do around 1,000 orders a month and ship station has been a massive pain in the ass. If management is reading this, stop lying to people and letting them think that your company is some wonderful 'shipping nirvana' as you advertise. All you really are is an annoying middle man that just happened to get good rates with USPS. That's literally it.

Jan. 16, 2019

I have been a loyal Shipstation user for almost 3 years now. Recently, all the features that I loved about Shipstation stopped working correctly. The main features I used from these app was to process my Shopify orders through Amazon Multichannel Fulfilment but recently it stopped moving the orders to Shipped Status leaving it in pending fulfillment never uploading the tracking numbers. I see many others complaining about this problem also. I now have 100's of customers emailing me every week asking for their tracking numbers because Shipstation is no longer functioning correctly. Now this app sucks and creates more work for me that it would be for me to process my orders without this software! Like I said it used to be great but recently the features I used it for stopped working correctly. I contacted customer support, it has been over a week now since I contacted them about my issue and it has still not been fixed. They told me that the escalated my claim to a developer and that it will take a while for them to get back to me with no ETA on when this could be fixed, which is just great! I don't have a long time to wait, I need to process my customer's orders NOW! Not in a few weeks... Plus in the meantime they want me to continue to pay for their app while it doesn't even work properly for me. I will be finding a new way to handle all my shipments my moving forward because I need a company that cares about me and my customers.

Dec. 30, 2018

great app to help ship orders to customers. i like it, it is easy to use and has a good price for the value.

Jan. 2, 2019

We're still trying to use the app. First of all the support is terrible. They're not the only company that does this, but any actual issue has to get escalated with no ETAs for resolution. Anyone who interacts directly with customers has zero ability to resolve technical issues in the app. Automation to FBA doesn't work at all. They say it's "something in the backend" that they're looking into, but they don't know what or when they'll be able to fix it. And every basic task we've asked for so far hasn't been possible at all.

Nov. 6, 2018

So, overall, I love that Ship Station integrates with a lot of our other apps and has some nice features (Alias, ability to hold orders, etc.). I'm massively disappointed in the helpfulness of the support and miss the much more helpful people at Shipping Easy. They also oversell the 'customize your packing slip' feature and don't provide any advice or support for that either. Just fair warning. :-/

Oct. 15, 2018

Shipstation is amazing REALLY!! It is easy to set up and understand, can print an order so fast and it's so simple!

Oct. 2, 2018

This app is awesome! It's a one-stop for order printing, picking lists, shipping, calculating costs and fulfillment. The customer service has been great too!

Sept. 3, 2018

Has made shipping so much easier for us. Great app. Highly recommended.

July 25, 2018

Amazing app for shipping! It really helps to organize and streamline my fulfillment efforts. A must-have for any ecommerce business!

June 17, 2018

Very intuitive to use. Saves me hours of time each week. I love the features and ease of use.

June 12, 2018

IT doesn't work efficiently with Shopify. If an order is fulfilled through Shopify it's still listed as waiting to be shipped in ShipSation. This adds a lot of manual tasks that need to be completed.

May 31, 2018

Love, love, love Shipstation! It makes my job so much easier. I highly recommend.

April 9, 2018

Every Once in a while I check out other softwares, but I've never felt the need to change. BRTTL loves ShipStation

March 26, 2018

Really good app. Pulls from our two Shopify stores, eBay, and Amazon with no problems!

March 18, 2018

Until Shipstation we were using multiple platforms to fulfill (eBay, Shopify x 3, Walmart, etc. It was getting out of hand. Shipstation has saved us. It is reliable, fast, and the consolidation and simple workflow has saved us a huge amount of time and improved our fulfillment quality and turnaround.

March 4, 2018

If I couldn't figure out how to use this app on my own, I would have given it 1 star. Shortly after signing up, I got an email telling me who my account manager was. During the process of installing the app and changing the different parameters to meet my store's needs, I had several questions. I tried calling the account manager several times, and never once did he answer his phone, so I emailed him and only got one partial answer from him 2 days later. All subsequent emails have been ignored and gone unanswered. I was basically left to figure everything out on my own or do Google searches with my questions. I have one question that I can't find the answer for and my account manager absolutely WILL NOT respond to me. If you're fairly decent about figuring things out on your own, you will probably like this app. If you need support from ShipStation, forget it. It does not exist. In fact, it's horrible and I would never recommend this app because of that. At this point, I am not 100% sure I will keep this app after my trial period is up.