ShipStation
ShipStation - The Best Way to Ship on Shopify
Rating
3.9
feedback
569
chart
#149
All reviews
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Oct. 1, 2017
Ease of use and simplifies the shipping process. Seamlessly integrates with our Shopify account.
Sept. 28, 2017
ShipStation has been a lifesaver for us. As Ugmonk has grown over the years, we were getting buried in orders and having trouble keeping up on the fulfillment side of things. We've been using ShipStation for years and it's save us so much time. I love the automation and batch processing features. Also, works great for international orders and auto-fills the customs info. If you aren't using ShipStation, there's a good chance you are wasting quite a bit of time. Highly recommend for stores of any size.
Sept. 28, 2017
Been using this program for years. Amazing. Great interface, easy integration, very very user friendly.
Sept. 28, 2017
Love ShipStation! Makes shipping a breeze and with the discounted rates it also is less expensive.
Sept. 28, 2017
I've tried 4 different shipping apps, and this one is hands down the best. Crucial part of our business and we couldn't be happier with it.
Sept. 27, 2017
What would Fringe Sport do without ShipStation? Probably ship a lot slower, at higher cost, and with more stress! We've used ShipStation for years and the product keeps getting better- and is still very low priced for the efficiencies and experience it delivers. On the fence? Just pull the trigger- you'll be glad you did
Sept. 7, 2017
*Not suitable for International shipments over $2500* Doesn't support NAFTA form for shipping to Canada on any carrier. Doesn't support SED/EEI form for international shipments over $2500 on any carrier.
Aug. 8, 2017
I found the app worked okay and didn't have any problems, but in the end I didn't find the extra cost and added steps to be worth it. Perhaps my volume wasn't high enough to see the benefits but I found just using Shopify's system to carry out my orders and arrange shipping to be easier and cheaper. RARR Sportswear www.rarr.com
June 28, 2017
ShipStation makes our fulfilment a breeze! The interface is clear and simple, yet powerful. The automation features have really come in handy. It helps automatically enter shipping parameters like automatically bypassing local pickup orders, automatically configuring shipment signatures based on order value, or automatically loading settings based on order item presets. It has been super reliable, definitely would recommend.
May 1, 2017
We use ShipStation and the Shopify integraton for our store TogTees (www.togtees.com). Highly developed app that is really critically useful for us in our daily shipping needs. At this point, we are shipping hundreds of orders each month, and ShipStation helps us streamline, process, fulfill and a lot more. We couldn't survive without it! The only request we have for additional features right now is it would be nice to have some relatively advanced analytics within ShipStation regarding orders, most popular products, average shipping cost, average delivery times, etc. Just stuff to help us plan and develop strategy around shipping and customer service. Overall, great app and service - highly recommended!
April 28, 2017
I see I'm not the only one. The app isn't working. You cant do a "end of day". I FINALLY got a response from their customer service that suggested a use Chrome in stead of Safari... and it didn't change. You cant close off the shipments anymore, and its not an error on my end. Now they don't even respond. So if you have printed off 50 shipments, and cant even close off... its a complete waste of time. UPDATE: They finally fixed the problem, took a good week.... but its working now. They did apologize for not responding and they did fix the problem so that the app works for me now. UPDATE AGAIN: after a few days of working, the app isnt working again... and im getting ZERO response from their customer service team. Not even a basic "we are looking into it"... nothing. After printing dozens of labels, i now have to re-print them else where manually, and email each customer their new tracking. So much for a time saver!
March 14, 2017
Wow! Really good service to go with the functionality. Of all the apps I tested, ShipStation was the most intuitive. Fortunately, it also comes with excellent support for getting started and ongoing questions, thanks to my account manager Devin.
March 6, 2017
Absolutely ABYSMAL customer service. They only offer chat and email support and both are slow and typically worthless. On top of which, they don't bother to offer support until starting at 9:00 am eastern (country club hours). By that time of the day, if I've got issues with their software, my day's already shot! WHY ARE THEY SO AFRAID OF THE PHONE???? The software is largely good, but if you're looking for support, go with ShippingEasy! At least they have a phone number and are concerned about customer service. ShipStation simply doesn't care about its customers or about providing quality customer service! If you're thinking about using them, try someone else FIRST! If you're already using them, you should be looking around.
March 3, 2017
Into this app for 2 weeks now and am very disappointed in the support service. Can't call them unless we have the most expensive package. Rep is of no help. Just submitted a support ticket; we'll see how fast they respond. It seems like this may be the right program for us, but there's just no help in setting things up.
Feb. 13, 2017
Shipstation is a must-have for me, especially for the convenience of funneling multiple sales channels into one place. As far as the Shopify app- I don't even notice that it exists so I'd say it's working flawlessly.
Jan. 23, 2017
Shipstation is an excellent shipping app. We're able to integrate all our sales channels (Shopify, Etsy, Amazon, etc) and use the same automation rules to quickly print out the correct postage. Our business would be much more difficult to run without it.
Dec. 29, 2016
I never got a chance to fully use Shipstation because the interface was not user friendly and it didn't immediately connect to my store. By the time support called me to help me out, I'd already moved on to a different app and had shipped many packages. It's unfortunate because I'd already loaded all my shipping accounts.