All reviews

Rating Breakdown

  • 5
    76% (615 ratings)
  • 4
    5% (40 ratings)
  • 3
    3% (21 ratings)
  • 2
    3% (21 ratings)
  • 1
    14% (116 ratings)
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5 / 5 Share

Sept. 28, 2017

I've tried 4 different shipping apps, and this one is hands down the best. Crucial part of our business and we couldn't be happier with it.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2017

What would Fringe Sport do without ShipStation? Probably ship a lot slower, at higher cost, and with more stress! We've used ShipStation for years and the product keeps getting better- and is still very low priced for the efficiencies and experience it delivers. On the fence? Just pull the trigger- you'll be glad you did

Using app

Over 5 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 27, 2017

Super Happy with Shipstation! Currently have it connected to handle my USPS shipments and get a nice discount on those labels. Also have my Printful account connected and it was easy to set-up rules in Shipstation so that I can still see all the orders while letting the print on demand stuff happen on the Printful side.

Using app

About 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 7, 2017

*Not suitable for International shipments over $2500* Doesn't support NAFTA form for shipping to Canada on any carrier. Doesn't support SED/EEI form for international shipments over $2500 on any carrier.

Using app

14 days

Total reviews

3

Average rating

3.7

1 / 5 Share

Sept. 5, 2017

Horrible. We chose them ShipStation weeks before our launch and when ever we contacted them it was never their fault that the labels could not be printed . They blamed Shopify they blames Fedex....it was never there issue. To top it off when we launched after they assured us everything was fine....IT FAILED and no one was there to help. No Human -- No Chat. We called ShippingEASY got real people and they got us up and running in it all out in 1 phone call . Thank You SHIPPING EASY. GOOD BY SHIPSTATION

Using app

About 1 month

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 1, 2017

Initially was told this app would work for what we needed only to find out several hours of work later that it did not get rates. I had told them that I wanted to use this to replace a competing product and they never clarified that it would not work for that purpose. This is probably a good product but they didn't accurately explain what they offered when I asked up front.

Using app

3 days

Total reviews

5

Average rating

4.2

3 / 5 Share

Aug. 8, 2017

I found the app worked okay and didn't have any problems, but in the end I didn't find the extra cost and added steps to be worth it. Perhaps my volume wasn't high enough to see the benefits but I found just using Shopify's system to carry out my orders and arrange shipping to be easier and cheaper. RARR Sportswear www.rarr.com

Store

Rarr

Using app

Over 6 years

Total reviews

16

Average rating

4.4

5 / 5 Share

July 18, 2017

absolutely best shipping service! Check out https://www.NatuerHouse.com for our operations!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2017

ShipStation is a Godsend. We've hooked up all of our sales channels to the back end, and we can literally click-and-ship our orders in a single click. The pricing structure is great, and we actually got a promo email so that our subscription is free for the summer! Thanks ShipStation!

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 1, 2017

Great shipping app with the ability to customize to fit your needs.

Using app

About 2 months

Total reviews

19

Average rating

4.4

5 / 5 Share

June 29, 2017

App works quickly and easily. You can setup presets if you have similar items, love the presets. If you need to void a label that do not print or you made an error it is super easy to void. https://www.foxxholsters.com/

Using app

Over 6 years

Total reviews

5

Average rating

4.8

5 / 5 Share

June 28, 2017

ShipStation makes our fulfilment a breeze! The interface is clear and simple, yet powerful. The automation features have really come in handy. It helps automatically enter shipping parameters like automatically bypassing local pickup orders, automatically configuring shipment signatures based on order value, or automatically loading settings based on order item presets. It has been super reliable, definitely would recommend.

Using app

About 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

May 4, 2017

We use Shipstation for our several Shopify Stores and other integrations. It works great for us decreasing time to fulfill the orders cross all our channels. oxemize.com

Using app

3 months

Total reviews

12

Average rating

5.0

5 / 5 Share

May 1, 2017

We use ShipStation and the Shopify integraton for our store TogTees (www.togtees.com). Highly developed app that is really critically useful for us in our daily shipping needs. At this point, we are shipping hundreds of orders each month, and ShipStation helps us streamline, process, fulfill and a lot more. We couldn't survive without it! The only request we have for additional features right now is it would be nice to have some relatively advanced analytics within ShipStation regarding orders, most popular products, average shipping cost, average delivery times, etc. Just stuff to help us plan and develop strategy around shipping and customer service. Overall, great app and service - highly recommended!

Store

Togtees

Using app

Over 1 year

Total reviews

4

Average rating

4.3

1 / 5 Share

April 28, 2017

I see I'm not the only one. The app isn't working. You cant do a "end of day". I FINALLY got a response from their customer service that suggested a use Chrome in stead of Safari... and it didn't change. You cant close off the shipments anymore, and its not an error on my end. Now they don't even respond. So if you have printed off 50 shipments, and cant even close off... its a complete waste of time. UPDATE: They finally fixed the problem, took a good week.... but its working now. They did apologize for not responding and they did fix the problem so that the app works for me now. UPDATE AGAIN: after a few days of working, the app isnt working again... and im getting ZERO response from their customer service team. Not even a basic "we are looking into it"... nothing. After printing dozens of labels, i now have to re-print them else where manually, and email each customer their new tracking. So much for a time saver!

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

April 5, 2017

As long as it works its ok Inventory control is not good you have to sell an item before you can add the warehouse location so if you have a lot of inventory items stay away If you happen to need support RUN FOR THE HILLS - Customer service just dont care

Using app

6 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 5, 2017

worth having and worth the money for sure. shipstation is the way to go.

Using app

Almost 2 years

Total reviews

14

Average rating

3.9

5 / 5 Share

March 14, 2017

saves you A LOT of time by being able to bulk print labels

Using app

--

Total reviews

14

Average rating

5.0

5 / 5 Share

March 14, 2017

Wow! Really good service to go with the functionality. Of all the apps I tested, ShipStation was the most intuitive. Fortunately, it also comes with excellent support for getting started and ongoing questions, thanks to my account manager Devin.

Using app

About 5 years

Total reviews

2

Average rating

5.0

4 / 5 Share

March 8, 2017

The app itself is very good, really enjoy using Ship station. The integration with Shopify needs some more work in terms of troubleshooting of errors i suppose.

Using app

20 days

Total reviews

6

Average rating

3.2